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Excuse Me: The Survival Guide to Modern Business Etiquette Hardcover – August 10, 2017

4.2 out of 5 stars 56 ratings

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Editorial Reviews

Review

“Helpful hints about managing four generations in the workplace, understanding the impact of civility…pondering how to future-proof a career, no matter what age. A great refresher on manners plus related business-world advice.” —Booklist



“Both novice and experienced workers will find a wealth of business etiquette in a book that, instead of excusing bad behavior, could help prevent it from happening in the first place.” —Foreword Reviews



“...a really fun book to read. Thomas has augmented her smooth writing style with examples that make it easy to relate to her practical advice.” Amy Lindgren, Working Strategies



“...an expert to help us navigate the minefield that is modern business etiquette.” —Fort Worth Star-Telegram



“It's a must-read for anyone who is serious about career mobility upward.” –Joyce Lain Kennedy, Careers Now



“Merging classic rules of behavior with new realities of modern business.“ –Midwest Book Review



“Thomas teaches manners in these mannerless times and, God knows, a course in civility and kindness and an awareness of others is something our culture could use.” –Boston Globe



“Designed to provide guidance to five generations of workers...goal is for each generation to understand the others and to develop a respectful rapport.” —Online Searcher



“Author Roseanne Thomas offers wise advice.” —Terri Schlichenmeyer, national syndicated columnist, The Bookworm Sez

Book Description

“Both novice and experienced workers will find a wealth of business etiquette in a book that, instead of excusing bad behavior, could help prevent it from happening in the first place.” —Foreword Reviews, 5 Star Review

In today’s workplace, good manners matter more than ever.

Blending different generations, genders, and cultures brings energy and fresh perspectives to the workplace. But the flip side is an environment ripe for confusion and social blunders. Mix in increasingly open-plan workplaces and constant connectivity, and the chance that we’ll unintentionally annoy or offend others increases exponentially.

Exactly what are the rules these days? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides. The book untangles the nuances of:

Meeting etiquette • Interview expectations • Proper office attire • Electronic manners • Privacy in tight spaces • Eye contact and nonverbal cues • Small talk • Business dining • Social media use • Working remotely and flexibly • And more.

While the youngest employees might seem unruly, the oldest can seem rigid. Good manners create an atmosphere of respect, and smooth the way for everyone to succeed.


Product details

  • Item Weight : 0.035 ounces
  • Hardcover : 288 pages
  • ISBN-13 : 978-0814437919
  • ISBN-10 : 9780814437919
  • Product Dimensions : 1 x 1 x 1 inches
  • Publisher : AMACOM; First Edition (August 10, 2017)
  • Reading level : 18 years
  • ASIN : 0814437915
  • Language: : English
  • Customer Reviews:
    4.2 out of 5 stars 56 ratings

Customer reviews

4.2 out of 5 stars
4.2 out of 5
56 global ratings
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Top reviews from the United States

Reviewed in the United States on May 16, 2018
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7 people found this helpful
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Reviewed in the United States on March 14, 2018
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6 people found this helpful
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Reviewed in the United States on December 22, 2018
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Reviewed in the United States on July 4, 2018
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Top reviews from other countries

JANT
2.0 out of 5 stars Not a great read
Reviewed in Canada on September 4, 2018
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Kevin E.
1.0 out of 5 stars An indictment on our society
Reviewed in Australia on May 1, 2019
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