The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization 1st Edition

4.4 out of 5 stars 8 ratings
ISBN-13: 978-1466586413
ISBN-10: 1466586419
Why is ISBN important?
This bar-code number lets you verify that you're getting exactly the right version or edition of a book. The 13-digit and 10-digit formats both work.
Scan an ISBN with your phone
Use the Amazon App to scan ISBNs and compare prices.
Have one to sell?
Loading your book clubs
There was a problem loading your book clubs. Please try again.
Not in a club? Learn more
Amazon book clubs early access

Join or create book clubs

Choose books together

Track your books
Bring your club to Amazon Book Clubs, start a new book club and invite your friends to join, or find a club that’s right for you for free.
Condition: Used: Good
Comment: May/May not have some highlighting and writing that was missed during inspection. Will have normal edge wear and some creases from use as this is a used book. Please notify us immediately if any problems should arise before leaving feedback.
Access codes and supplements are not guaranteed with used items.
15 used from $4.99
FREE Shipping
Get free shipping
Free 5-8 day shipping within the U.S. when you order $25.00 of eligible items sold or fulfilled by Amazon.
Or get 4-5 business-day shipping on this item for $5.99 . (Prices may vary for AK and HI.)
Learn more about free shipping
on orders over $25.00 shipped by Amazon or get Fast, Free Shipping with Amazon Prime
In Stock.
Ships from and sold by
Available at a lower price from other sellers that may not offer free Prime shipping.
Arrives: Wednesday, Jan 27 Details
Fastest delivery: Monday, Jan 25
Order within 5 hrs and 59 mins
11 new from $29.99
& FREE Shipping. Details

The Executive Guide to He... has been added to your Cart

Available at a lower price from other sellers that may not offer free Prime shipping.

Books with Buzz
Discover the latest buzz-worthy books, from mysteries and romance to humor and nonfiction. Explore more
click to open popover

Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone
    Windows Phone
  • Click here to download from Amazon appstore

To get the free app, enter your mobile phone number.


Frequently bought together

  • The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization
  • +
  • Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements
  • +
  • Lean Hospitals
Total price: $137.01
Buy the selected items together

Special offers and product promotions

Editorial Reviews


Without exception, the leadership of the health system is the determinant of success or failure in Lean transformation.  The Executive Guide to Healthcare Kaizen is a focused and concise guide for that journey, a must read for those who have that responsibility. 
- Dave Munch, MD
Senior Vice President and Chief Clinical Officer, Healthcare Performance Partners

I believe that Kaizen is essentially a "human business." Management must meet diversified requirements of its employees, customers, stakeholders, suppliers, and its community. In this sense, the healthcare profession can probably best benefit from Kaizen because its central task is people. I am honored to write the foreword to Healthcare Kaizen by Mark Graban and Joseph Swartz.
- Masaaki Imai
Author of KAIZEN and Gemba Kaizen

At a time when many hospitals and health systems have relegated Lean to the "Project of the Month Club", Graban and Swartz remind us of the fundamentals that help organizations keep their Lean initiatives alive and thriving. I hope everyone reads this book and recommits to the fundamentals of Lean, particularly the involvement of frontline staff in process redesign.
- Fred Slunecka
Chief Operating Officer, Avera Health 

Unleashing the energy and creativity of every employee to solve problems everyday should be the sole focus of every healthcare leader. This book provides examples of front line staff coming up with solutions to problems on their own and implementing them. Healthcare leaders need to read this book to understand that their management role must radically change to one of supporting daily kaizen if quality safety and cost are to improve in healthcare.
- John Toussaint, MD
CEO, ThedaCare Center for Healthcare Value
Author, On the Mend and Potent Medicine

In their book, Graban and Swartz create a roadmap for using incremental, staff driven changes to inculcate performance improvement into the culture of an organization in a sustainable manner.  This book represents a wonderful resource for healthcare leaders looking to foster innovation at all levels.
- Brett D. Lee, Ph.D., FACHE
CEO, Lake Pointe Health Network

About the Author

Mark Graban is an author, consultant, and speaker in the field of lean healthcare. He is the author of Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (2nd Edition) and co-author of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. Mark has worked as a consultant and coach to healthcare organizations throughout North America and Europe. He was formerly a senior fellow with the Lean Enterprise Institute and continues to serve as a faculty member. Mark is also the Chief Improvement Officer for KaiNexus, a startup software company that helps healthcare organizations manage continuous improvement efforts. Mark earned a BS in Industrial Engineering from Northwestern University and an MS in Mechanical Engineering and an MBA from MIT Sloan Leaders for Global Operations Program. Visit his website at and his blog at

Joseph E. Swartz is the Director of Business Transformation for Franciscan St. Francis Health of Indianapolis, IN. He has been leading continuous improvement efforts for 18 years, including 7 years in healthcare, and has led more than 200 Lean and Six Sigma improvement projects. Joseph is the co-author with Mark Graban of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvement and co-author of Seeing David in the Stone and was previously an instructor at the University of Wisconsin. Joseph earned an MS in Management from Purdue University as a Karnnert Scholar for academic excellence.

Product details

  • Publisher : Productivity Press; 1st edition (August 21, 2013)
  • Language : English
  • Paperback : 200 pages
  • ISBN-10 : 1466586419
  • ISBN-13 : 978-1466586413
  • Item Weight : 10.5 ounces
  • Dimensions : 6.13 x 0.44 x 9.25 inches
  • Customer Reviews:
    4.4 out of 5 stars 8 ratings

Customer reviews

4.4 out of 5 stars
4.4 out of 5
8 global ratings
5 star
4 star
3 star
2 star 0% (0%) 0%
1 star 0% (0%) 0%
How are ratings calculated?

Top reviews from the United States

Reviewed in the United States on October 2, 2013
Verified Purchase
One person found this helpful
Report abuse
Reviewed in the United States on January 1, 2016
Verified Purchase
One person found this helpful
Report abuse
Reviewed in the United States on November 1, 2013
Verified Purchase
One person found this helpful
Report abuse

Top reviews from other countries

5.0 out of 5 stars books
Reviewed in the United Kingdom on July 26, 2019
Verified Purchase
3.0 out of 5 stars Three Stars
Reviewed in India on November 23, 2016
Verified Purchase
Pages with related products. See and discover other items: executive leaders