The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization 1st Edition

4.4 out of 5 stars 8 ratings
ISBN-13: 978-1466586413
ISBN-10: 1466586419
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Frequently bought together

  • The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization
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  • Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements
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Editorial Reviews

Review

Without exception, the leadership of the health system is the determinant of success or failure in Lean transformation.  The Executive Guide to Healthcare Kaizen is a focused and concise guide for that journey, a must read for those who have that responsibility. 
- Dave Munch, MD
Senior Vice President and Chief Clinical Officer, Healthcare Performance Partners


I believe that Kaizen is essentially a "human business." Management must meet diversified requirements of its employees, customers, stakeholders, suppliers, and its community. In this sense, the healthcare profession can probably best benefit from Kaizen because its central task is people. I am honored to write the foreword to Healthcare Kaizen by Mark Graban and Joseph Swartz.
- Masaaki Imai
Author of KAIZEN and Gemba Kaizen

At a time when many hospitals and health systems have relegated Lean to the "Project of the Month Club", Graban and Swartz remind us of the fundamentals that help organizations keep their Lean initiatives alive and thriving. I hope everyone reads this book and recommits to the fundamentals of Lean, particularly the involvement of frontline staff in process redesign.
- Fred Slunecka
Chief Operating Officer, Avera Health 


Unleashing the energy and creativity of every employee to solve problems everyday should be the sole focus of every healthcare leader. This book provides examples of front line staff coming up with solutions to problems on their own and implementing them. Healthcare leaders need to read this book to understand that their management role must radically change to one of supporting daily kaizen if quality safety and cost are to improve in healthcare.
- John Toussaint, MD
CEO, ThedaCare Center for Healthcare Value
Author, On the Mend and Potent Medicine


In their book, Graban and Swartz create a roadmap for using incremental, staff driven changes to inculcate performance improvement into the culture of an organization in a sustainable manner.  This book represents a wonderful resource for healthcare leaders looking to foster innovation at all levels.
- Brett D. Lee, Ph.D., FACHE
CEO, Lake Pointe Health Network

About the Author

Mark Graban is an author, consultant, and speaker in the field of lean healthcare. He is the author of Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement (2nd Edition) and co-author of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements. Mark has worked as a consultant and coach to healthcare organizations throughout North America and Europe. He was formerly a senior fellow with the Lean Enterprise Institute and continues to serve as a faculty member. Mark is also the Chief Improvement Officer for KaiNexus, a startup software company that helps healthcare organizations manage continuous improvement efforts. Mark earned a BS in Industrial Engineering from Northwestern University and an MS in Mechanical Engineering and an MBA from MIT Sloan Leaders for Global Operations Program. Visit his website at www.MarkGaban.com and his blog at www.LeanBlog.org.

Joseph E. Swartz is the Director of Business Transformation for Franciscan St. Francis Health of Indianapolis, IN. He has been leading continuous improvement efforts for 18 years, including 7 years in healthcare, and has led more than 200 Lean and Six Sigma improvement projects. Joseph is the co-author with Mark Graban of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvement and co-author of Seeing David in the Stone and was previously an instructor at the University of Wisconsin. Joseph earned an MS in Management from Purdue University as a Karnnert Scholar for academic excellence.


Product details

  • Publisher : Productivity Press; 1st edition (August 21, 2013)
  • Language : English
  • Paperback : 200 pages
  • ISBN-10 : 1466586419
  • ISBN-13 : 978-1466586413
  • Item Weight : 10.5 ounces
  • Dimensions : 6.13 x 0.44 x 9.25 inches
  • Customer Reviews:
    4.4 out of 5 stars 8 ratings

Customer reviews

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