Problem solving; These are a decent quality. There is one problem that causes most of the negative reviews, but is solvable: With key removed I turned the cam 1/8 turn and it locked in that position with a click. Now I cannot insert the key and the lock is stuck. what to do?
There is a way to save the lock. I had the same problem (very frustrating), and figured out a solution; You should have 2 keys for the lock. On the top of the key, is a "tooth" (makes it so the key only fits in one way). Take one of the keys, and file the tooth off (see picture). Carefully file so as not to distort the rest of the key. This will allow the key to be inserted into the lock, but it won't be able to turn the lock tumbler. Hold it in tight, and you can turn the cam on the back to get the keyway back to the regular position. Hang on to the modified tool for the next time the lock decides to rotate out of position.
| Manufacturer | HitchSafe |
|---|---|
| Part Number | MEI-2400AS |
| Item Weight | 2.4 ounces |
| Product Dimensions | 0.62 x 0.75 x 1.25 inches |
| Item model number | MEI-2400AS-KA |
| Is Discontinued By Manufacturer | No |
| Size | 0.625 |
| Color | Keyed Alike |
| Style | Keyed Alike |
| Finish | Chrome finish |
| Material | Zinc Alloy |
| Shape | Round |
| Item Package Quantity | 1 |
| Number Of Pieces | 1 |
| Included Components | Tubular Cam Lock, 2 Keys |
| Batteries Included? | No |
| Batteries Required? | No |
| Warranty Description | No |
