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The Facebook Effect: The Inside Story of the Company That Is Connecting the World Paperback – February 1, 2011
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In little more than half a decade, Facebook has gone from a dorm-room novelty to a company with 500 million users. It is one of the fastest growing companies in history, an essential part of the social life not only of teenagers but hundreds of millions of adults worldwide. As Facebook spreads around the globe, it creates surprising effects—even becoming instrumental in political protests from Colombia to Iran.
Veteran technology reporter David Kirkpatrick had the full cooperation of Facebook’s key executives in researching this fascinating history of the company and its impact on our lives. Kirkpatrick tells us how Facebook was created, why it has flourished, and where it is going next. He chronicles its successes and missteps, and gives readers the most complete assessment anywhere of founder and CEO Mark Zuckerberg, the central figure in the company’s remarkable ascent. This is the Facebook story that can be found nowhere else.
How did a nineteen-year-old Harvard student create a company that has transformed the Internet and how did he grow it to its current enormous size? Kirkpatrick shows how Zuckerberg steadfastly refused to compromise his vision, insistently focusing on growth over profits and preaching that Facebook must dominate (his word) communication on the Internet. In the process, he and a small group of key executives have created a company that has changed social life in the United States and elsewhere, a company that has become a ubiquitous presence in marketing, altering politics, business, and even our sense of our own identity. This is the Facebook Effect.
- Print length392 pages
- LanguageEnglish
- Publication dateFebruary 1, 2011
- Dimensions6.13 x 0.98 x 9.25 inches
- ISBN-101439102120
- ISBN-13978-1439102121
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Editorial Reviews
Review
--Ethan Gilsdorf, "The Boston Globe"
"A fascinating book."
--Dan Fletcher, "Time
"
"A thoughtful, even-handed analysis of the Web site's impact. . . . "The Facebook Effect" leaves you with a deep understanding of Facebook, its philosophies and, most startlingly, its power."
--David Pogue, "The New York Times Book Review"
"Engrossing. . . . A detailed and scrupulously fair history of [Facebook]."
--Rich Jaroslovsky, "Bloomberg Businessweek
"
"Fast-paced. . . . makes for gripping reading."
--G. Pascal Zachary, "The San Francisco Chronicle"
"Kirkpatrick gives the reader a detailed understanding of how the company grew from a 2004 Harvard dorm-room project into the world's second-most-visited site after Google."
--Michiko Kakutani, "The New York Times
"
"Kirkpatrick tells a gripping tale of how the company was created and came to such dominance. As someone who followed the story almost from day one, I was still enlightened, entertained and sometimes dumbfounded by the rich detail and juicy goings-on."
--Don Tapscott, "The Globe and Mail" (Toronto)
"Kirkpatrick's amazing reporting details what happens when a hacker culture turns into a multi-billion-dollar firm. Mark Zuckerberg sought to maintain that hacker energy, and it 's fascinating to read what resulted."
--Chris Anderson, editor of "Wired" and author of "The Long Tail"
"Kirkpatrick's telling of the early days of Facebook is exciting. . . . His reporting skills are impressive."
--Rachel Metz, "Associated Press"
"This is a fantastic book, filled with great reporting and colorful narrative. The human drama of Mark Zuckerberg and his colleagues gives an exciting glimpse of how to launch a game-changing startup."
--Walter Isaacson, author of "Einstein: His Life and Universe
"
“"The Facebook Effect" is actually two books in one. One part is the exhaustively reported story of Facebook’s founding and meteoric rise to near ubiquity; the other is a thoughtful analysis of its impact."
--Ethan Gilsdorf, "The Boston Globe"
“A fascinating book.”
--Dan Fletcher, "Time
"
“A thoughtful, even-handed analysis of the Web site’s impact. . . . "The Facebook Effect" leaves you with a deep understanding of Facebook, its philosophies and, most startlingly, its power.”
--David Pogue, "The New York Times Book Review"
“Engrossing. . . . A detailed and scrupulously fair history of [Facebook].”
--Rich Jaroslovsky, "Bloomberg Businessweek
"
“Fast-paced. . . . makes for gripping reading.”
--G. Pascal Zachary, "The San Francisco Chronicle"
“Kirkpatrick gives the reader a detailed understanding of how the company grew from a 2004 Harvard dorm-room project into the world’s second-most-visited site after Google."
--Michiko Kakutani, "The New York Times
"
“Kirkpatrick tells a gripping tale of how the company was created and came to such dominance. As someone who followed the story almost from day one, I was still enlightened, entertained and sometimes dumbfounded by the rich detail and juicy goings-on.”
—Don Tapscott, "The Globe and Mail" (Toronto)
“Kirkpatrick’s amazing reporting details what happens when a hacker culture turns into a multi-billion-dollar firm. Mark Zuckerberg sought to maintain that hacker energy, and it ’s fascinating to read what resulted.”
--Chris Anderson, editor of "Wired" and author of "The Long Tail"
“Kirkpatrick’s telling of the early days of Facebook is exciting. . . . His reporting skills are impressive.”
--Rachel Metz, "Associated Press"
About the Author
Product details
- Publisher : Simon & Schuster; unknown edition (February 1, 2011)
- Language : English
- Paperback : 392 pages
- ISBN-10 : 1439102120
- ISBN-13 : 978-1439102121
- Item Weight : 1.05 pounds
- Dimensions : 6.13 x 0.98 x 9.25 inches
- Best Sellers Rank: #497,118 in Books (See Top 100 in Books)
- #84 in Social Media for Business
- #161 in Social Media Guides
- #834 in Company Business Profiles (Books)
- Customer Reviews:
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Customer Review: Compelling, informative, well-written
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About the author

David Kirkpatrick is the author of the definitive book on Facebook, The Facebook Effect: The Inside Story of the Company That is Connecting the World, published by Simon & Schuster. He was for many years senior editor for internet and technology at Fortune, which he joined in 1983. He covered the computer and technology industry as well as the impact of the Internet on business and society. Today he is founder and CEO of Techonomy Media, a conference and publishing company focused on the central role of tech in business and society. He has written about Sean Parker and Jack Dorsey for Vanity Fair, and publishes regularly on LinkedIn and at Techonomy.com
A meeting with Facebook CEO Mark Zuckerberg in September 2006--at the height of the company's News Feed controversy--first piqued his interest in the company. Zuckerberg at that meeting was calm and focused, despite having stayed up late the night before writing an apology to his members. Kirkpatrick told Zuckerberg he seemed like a natural CEO, and the 22-year-old acted offended. He didn't see himself as a businessman, but as a tech pioneer. From then on, Kirkpatrick followed Facebook carefully, writing about it regularly for Fortune.
When he told Zuckerberg he wanted to write a book about the company, in January 2008, the young CEO's reaction was immediate. "Go for it!" he said. So, Kirkpatrick did. With extensive cooperation from the company and Zuckerberg, and following innumerable interviews with all of Facebook's leaders, he wrote a book that is the only true history of the company. It chronicles Facebook's story at the same time it examines its impact on society and social life. Only by understanding Facebook's history, Kirkpatrick argues, can one understand Zuckerberg and why the company acts the way it does. Understanding the company should enable you to use its service more effectively and intelligently.
Kirkpatrick is regularly ranked one of the world's top technology journalists. He grew up in the suburbs of Chicago, Los Angeles, and New York, with a year at age 11 in Lagos, Nigeria. He was the creator of Fortune's Brainstorm conference series beginning in 2001. Kirkpatrick is a member of the Council on Foreign Relations.
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Although it's possible that hindsight and the human instinct for narrative spins lucky randomness into deliberate strategic decisions, Zuck certainly talks and acts like a visionary, confident leader. He says, "We can make the world a more open place... Let's build something that has lasting cultural value and try to take over the world." Repeatedly refusing to sell the company, first for tens of millions, later for billions and tens of billions, Zuck comes off as passionate about the project, really believing his ideology, not caring about money, and thinking extremely long term.
Unlike some "serial entrepreneurs" whose goals are to create a company with the intent of getting acquired, Zuck, an idealist (one anecdote that shocked me was that Zuck was found crying during a dinner with VC's because he felt so guilty about considering their superior offer after giving his word to another VC- when was the last time you cried out of guilt? When was the last time anyone cried out of guilt regarding a business decision? Did he react like this because he was so young, such a crybaby, or such a dreamer? I think it's got to be because he's so idealistic, which is sort of unbelievable but somehow to me the most believable possibility), really does not want to sell and took time to conceive of a principled business philosophy and worldview. For example, he said he "wanted outside apps to help keep Facebook honest by forcing it to make its own remaining applications good enough to compete successfully." Welcoming competition seems like a really big picture, long term, global-optima seeking view that I don't hear many others talk about. Is it a necessary cognitive bias for a successful leader to be sure he's working on something fundamentally good and world changing, or is a strong ideology what makes a leader successful in the first place?
Zuck also has deep insights into the tech industry and its interplay with human psychology. He says [Facebook] is about people; Google is about data; Facebook is "a technology company. Myspace is a media company." Insisting Facebook is a utility, "Zuckerberg... realized that Facebook wasn't a tool for keeping track of news made somewhere else. It was a tool for making news." Young men are always the revolutionaries- I'm very curious to see what happens as time passes and Facebook has even more success.
While "The Social Network" dwells on interpersonal dramas, this book doesn't really talk about that, instead explaining some of the conditions and strategy surrounding Facebook's success:
-"Facebook's ultimate success owes a lot to the fact that it began at college. That's where people's social networks are densest and where they generally socialize more vigorously than at any other time in their lives."
-"The Harvard connection makes a product less suspect."
-Immediate popularity because "Harvard students are preternaturaly status-conscious."
-They were able to roll out iteratively and incrementally bc of each college being its own network, allowing them to wait to make sure they had enough servers etc before rolling out to another school and taking on more users, thus assisting in avoiding getting Friendster-ed.
-They employed a peer pressure "surround strategy:" "if another social network had begun to take root.... thefacebook would open not only there but at as many other campuses as possible in the immediate vicinity."
-To ensure demand, "When the number on the waiting list passed 20 percent of so of the student body, thefacebook would turn that school on."
Because this book was published in 2010- forever ago in internet years, it doesn't include some of the more recent developments, and a lot of questions remain to be answered. While "a trusted referral is the holy grail of advertising," I want to learn more about how Facebook will revolutionize advertising beyond engagement ads. The tagline is that Adwords "fulfill demand," whereas Facebook "generates demand," so will the people who generate the demand (the other users) get incorporated into the model in a new way? What developments have occurred since 2010 that the book doesn't cover?
Another question arises on accessing content. As more and more content becomes user generated with privacy settings, how will Google access, search, and distribute this information? Will Google integrate with Facebook and show different search results depending on which friends' content is accessible? (Also, how can Facebook help resurrect Microsoft from obsolescence? I don't dare short Microsoft while Facebook is on its team.)
Much of the author's info comes from interviews, as evidenced by his erroneously calling a drug "Provisual" instead of "Provigil"- a mistake that would most likely occur from confusing the spoken word (Don't ask how I know about Provigil, a drug I would not recommend to anyone since you still feel sleepy- you just can't fall asleep, so it's worse than useless for keeping your brain functional for higher order tasks). All of the remarks were positive about Facebook, so the book may be somewhat biased.
Nevertheless, you leave the work feeling impressed by the success of the company, acknowledging that it has already changed society and social interaction, and wondering what will happen next. Will Facebook's currency take over? Will Facebook be the new basis for society and government? It also raises philosophical questions, like do you think it's true that "a more transparent world create a better-governed world and a fairer world?"
Zuck says, "You have one identity... the days of you having a different image for your work friends or coworkers ... are probably coming to an end." While Facebook does allow you to only share info with people you friend, etc, Facebook does push transparency as a core value. Should transparency be a value? Do people only have one identity? Demand for Linked-in would suggest people want to have multiple identities, but is that an outdated cultural idea, along with privacy? Will the single profile enter our collective consciousness and cause us to view work as just another attribute of our unified identities?
The internet is changing human relationships, intelligence, society, government, culture, and Facebook is determined to be a driver of that change. On the internet, we are all created equal (more so than offline at least), and if Facebook (the most popular website) has taken over the internet, then are we all citizens of Facebook? Has Facebook already allowed us to unify as a species and become truly global and we (I?) just haven't realized it yet? Very, very exciting stuff- I cannot wait for this Facebook IPO- it's going to be awesome.
To start to understand Facebook, I read the Time Magazine article recently that named the 26-year-old Zuckerberg as `Person of the Year'. I then saw a highly acclaimed movie, The Social Network, based on `The Accidental Billionaires' which I also listened to from a library audio-book CD-set. Finally, a few weeks ago, I opened an account on Facebook and started using it.
The first thing is that Facebook is indeed big and comprehensive, and recently surpassed Google as the number-one website on earth. Zuckerberg said his goal is `total ubiquity' for Facebook, and it seems like it is getting there, as it accommodates 600 million users now and expects to surpass 1 billion users later this year. It is in 190 countries with 170 languages, increasing by a million users per day, uploading 100 million photos daily, and taking in 30 terabytes of information daily (30,000 gigabytes/day). The average user has 130 `friends' and is on Facebook daily! Also, its tentacles are everywhere as it connects back-and-forth to possibly millions of websites! You can instantly broadcast changes to your profile, new photos, and `What's on Your Mind' Twitter-like thoughts to groups of your friends anytime the mood strikes. Email, by the way, has taken a hit since Facebook has made it easier to broadcast messages.
The most striking thing in my opinion is the skill, patience, and foresight of the very young CEO, Mark Zuckerberg. His goal from the beginning was to provide a `platform' or `utility' , described in the book as `obsessively minimal,' that would connect people. He wants people to have a relationship with other people instead of with Facebook. With that in mind, he built in the ability of users to add `objects' or apps and photos to their web pages. He led the expansion sequentially from Harvard to the other colleges, then highs schools, then the general U.S. public, and finally to foreign countries. This allowed him to incrementally add servers and not repeat the mistakes of Friendster social network that expanded too fast then imploded due to lack of servers. Zuckerberg emphasized expansion over advertising because he didn't want others to overly influence the direction of the company. Besides, Facebook would become more attractive to advertisers through the sheer size increase of usership. For that reason, he was `uber, uber, uber long-term' in his outlook. As he `monetized' via VC's (venture capitalists), he always made sure that his people dominated the company board to keep control close to home. A notable investor early-on was Peter Thiel of Clarion Capital who invested $500,000 in Facebook in what the book calls arguably the best investment ever, worth hundreds-of-millions of dollars now. A couple of years into the company life, Zuckerberg took `CEO lessons' to help him communicate better with VC's and his own employees. The latter were concerned because Zuckerberg was often meeting with companies seemingly hot to buy Facebook from him, and Zuckerberg was not talking about it!
Privacy is absolutely a bothersome aspect, at least to me. First, it makes Facebook seem a little nosy by its digesting of every stroke added to your profile, your messages, and your photos, for highly-targeted advertising purposes. It looks at keywords of things you like, where you live, what you have bought, your friends, etc, etc., and pumps them through its algorithms. It hopes that the requirement of your real ID sign-on will result in real `transparency', or lots of accurate information about you. The company's advertising goal is to create demand based on what it specifically knows about the users; this is in contrast to Google, its leading competitor, which tries to fulfill demand based on the lesser amount of personal information it has. Facebook caused uproar a few years ago with Beacon, when it would automatically broadcast any change to your profile, any new photo, or any new message to every one of your friends. After a few weeks, this `opt-in' feature had to be reverted to `opt-out' to quell the unhappiness.
The culture of so-called `ambient intimacy' also bothers me. How real is it? It is likened to a small-town where everybody knows your business. Also, what about face-to-face or phone-to-phone interpersonal skills, especially for the younger generation? And doesn't it start to equalize all news, with the big stuff and little stuff all homogenized into sameness of value. Then again, what about the potential virtual stalking, virtual narcissism, or virtual exhibitionism?
What about the anti-trust issues of an organization that has more information on its citizens than the government does? This is really big issue for repressive, foreign countries.
As another aside, what about the `aging' of the data? Does Facebook just keep adding data forever or does it drop it off a piece at a time based on age? It already has 30,000 servers! Can it add servers forever? I'm obviously less concerned about this issue than the privacy issue.
Facebook is indeed very impressive and scary! I think I'll continue to keep my Facebook profile to a bare minimum. Maybe later I'll let my guard down and be more `transparent', but - - - I doubt it!
Top reviews from other countries
I ordered the book second-hand and didn't actually pick it up for some time because it's a substantial paperback and the typescript is very small. In other words, there was a lot there to read and again, I'm not really into that sort of literature.
When I did start reading this book I was very pleasantly surprised and found it hard to put down. Not only is the story behind Facebook very interesting and fast-paced, but the author of this book has a most enjoyable style of writing. He managed to put together a most readable, engaging and at times even entertaining account of the conception and development of Facebook. The author did have amazing access to people that mattered, people on the "front line", but - in my opinion - painted a fair and not uncritical picture of the company and the people behind it.
If you're in any way interested in social media, you could do a lot worse than to pick up this book. I still won't open a Facebook account though, now even less so than before as I have learnt so much more about the privacy issues connected with it.












