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Smart Video Calling for the Home with 10” Touch Screen Display - Black

4.5 4.5 out of 5 stars 6,469 ratings
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10" Touch - Black
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Alexa Built-in

This PC has been certified by Amazon. With Alexa built-in, you can set reminders, see your calendar, control your smart home, and more.

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Purchase options and add-ons

Brand Meta Portal
Model Name 10" Touch - Black
Memory Storage Capacity 8 GB
Screen Size 10 Inches
Operating System Portal

About this item

  • A more natural connection. Smart Camera adjusts automatically so you can move freely and stay in frame, while Smart Sound ensures you can easily be heard.
  • Call anyone, anywhere. Use apps like Messenger and WhatsApp to connect with friends and family—even if they don’t have a Meta Portal.
  • Designed for the home. With a sleek picture frame design, quick setup and intuitive voice and touchscreen controls, Portal fits easily and seamlessly into your home.
  • Privacy by design. Easily disable the camera and microphone, or block the lens with the camera cover.
See more product details

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  • display, USB-C cable
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    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
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    Product Description

    The entire Meta Portal family is video calling designed to bring people closer. Simple to set up and fun to use, Portal is a smart video calling device for a closer connection to friends and family—wherever they are. Whether you’re having meaningful conversations or getting help with a recipe, it’s easy to make smart video calls to anyone via Messenger, Whatsapp, Zoom and more–even if they don’t have a Portal. And once you’ve connected, Smart Camera pans and zooms to keep you in frame so you can move and talk naturally, while Smart Sound minimizes background noise and enhances your voice. Working from home becomes easier as you free up your laptop with a dedicated calling screen for conference calls and screen sharing via Microsoft Teams, Webex, Zoom and Workplace. An expanding AR library lets you blur backgrounds or add effects to liven up calls, while StoryTime uses AR, animation and music to let you tell immersive bedtime stories to loved ones anywhere in the world. And when your calling is done, Portal’s picture perfect frame will display your favorite photos from Instagram, Facebook or uploaded from your phone via the Portal app. With Alexa Built-in, you can control your smart home and connected devices with the sound of your voice. Explore with Portal’s browser and, with additional account activations, enjoy music with Pandora and Spotify or content via Facebook Watch and more—all with room-filling sound. Portal’s simple privacy settings mean you can easily disable the camera and microphone, or block the lens with the camera cover. All Messenger and WhatsApp calls are encrypted. Portal needs a wireless internet connection and AC power. Portal voice command availability varies. Screen images simulated. User experience may vary. Requires wireless internet connection and Facebook or WhatsApp account. WhatsApp is not available on tablets. Features, functionality, and content vary and may not be available on all Portal models or in all areas and languages. Some features may require a Facebook account and downloading the Portal mobile app. Additional account registration, terms and fees may apply. Your employer may restrict your ability to login to third-party video-calling apps on Portal.

    Customer reviews

    4.5 out of 5 stars
    6,469 global ratings

    Customers say

    Customers like the video calling and video quality of the tablet. For example, they say the camera is superb, the screen is pretty good, and the picture is very clear. They appreciate the connectivity and family use. That said, opinions are mixed on the quality and value.

    AI-generated from the text of customer reviews

    104 customers mention "Ease of use"86 positive18 negative

    Customers find the tablet computer easy to use. They mention it's easy to set up and use, responsive with Alexa, and easy for elderly to use as it works well with voice commands. They also love the interactive books, games, and filters that can be used when everyone. They find it perfect for catching up with friends and family, even in noisy environments.

    "...You can ask Alexa questions, you can use routines and skills and you can view Alexa enabled cameras and work Alexa enabled smart devices...." Read more

    "...I found it perfect for catching up with friends and family, even in noisy environments.Setting up the Facebook Portal was a breeze...." Read more

    "...It is very responsive to your commands.As for a slide show, there are some limitations in a size of the file...." Read more

    "...The music, and entertainment features are great when I need to have some sound in the background, or want to pull up a show on netflix...." Read more

    54 customers mention "Connectivity"38 positive16 negative

    Customers like the connectivity of the tablet computer. For example, they mention the camera follows them around and the smart cam is a definite plus.

    "...The camera automatically follows you as you move around during video calls, ensuring you stay in the frame without the need for readjustments...." Read more

    "...The camera is top notch, and I love that it follows me around while I'm hands free! I don't have to hold this device at all...." Read more

    "...The touch screen doesn't often respond. The initial update took almost an hour on a 1GB connection. Switching between apps is very slow...." Read more

    "...The portal senses movement and will adjust the camera accordingly which has been wonderful when getting to watch my toddler granddaugher play when we..." Read more

    54 customers mention "Sound quality"39 positive15 negative

    Customers like the sound quality of the tablet computer. They say the built-in speakers deliver impressive volume and bass, enhancing the overall video calling experience. They also appreciate the great audio and visual effects. Customers say the speakers are easy to hear without needing to shout.

    "...The built-in speakers deliver impressive volume and bass, enhancing the overall video calling experience...." Read more

    "...Camera quality is superb, screen is pretty good, speaker is good also...." Read more

    "...The picture is just so pretty-and the sound quality so good. You’ll love that and all it offers- if my little issues are not a problem for YOU." Read more

    "...This device -- mine at least -- often doesn't hear me. Sometimes it responds on the first try, but often I have to repeat myself. "HEY PORTAL!..." Read more

    52 customers mention "Video quality"47 positive5 negative

    Customers are satisfied with the video quality of the tablet computer. They mention that the camera quality is superb, the screen is pretty good, and the sound is very good. The picture is very clear and the volume and voices are great. It's picture perfect.

    "...The sound quality is excellent, providing clear and crisp audio during calls...." Read more

    "...Just say; "Hey, Portal..." and it is ready for your command. Video quality is good.Just say "play tango", or "stop music" or whatever you need...." Read more

    "...Camera quality is superb, screen is pretty good, speaker is good also...." Read more

    "...The picture is just so pretty-and the sound quality so good. You’ll love that and all it offers- if my little issues are not a problem for YOU." Read more

    27 customers mention "Video call"22 positive5 negative

    Customers like the video call feature of the tablet. They say it makes video calling with family and friends easy, wonderful, and enhancing the overall video calling experience. They also say the video conference aspect is useful with the Whatsapp function. They mention that the video calls are super clear, and the product is a great communication tool.

    "...It makes conversations feel more natural and immersive, especially when you have young kids or pets running around...." Read more

    "...At the end of it all this device has made video calling with family and friends so easy!..." Read more

    "...So this thing does a decent job with YouTube videos, but it's just YouTube running in a browser, and every time I start it up it creates a new tab,..." Read more

    "...songs, and family faces to click on for chats, and now it’s super easy for him to talk and remember who he is talking to after seeing our faces all..." Read more

    20 customers mention "Family use"20 positive0 negative

    Customers like the tablet computer for family use. They say it's great to call family anytime, perfect for families that are far apart, and fun for kids. They also say it’s a great way to get closer to family and friends.

    "it is great to c my family anytime when the grandkids want to tell me about their day they can tell me that day if it wasn't for my portal I..." Read more

    "...She loved it! It’s a great excuse for the whole family to call her. Also, she enjoys asking Alexa to play music and videos...." Read more

    "...Otherwise it is a great way to get closer to family and friends." Read more

    "...Good for older parents and Grandparents, with easy to use interface...." Read more

    162 customers mention "Quality"103 positive59 negative

    Customers are mixed about the quality of the tablet computer. Some mention that it works well for that purpose, while others say that it has very limited functionality. The camera works great, and it follows you when you are moving. However, some customers say that the UI doesn't seem to work well, and that it lacks many functionalities.

    "...You can use the browser to shop, sign in to email accounts, watch your local live news at their websites, watch Youtube or listen to Youtube music..." Read more

    "...In overall i would give it 3.5 stars, as it have very limited functionality, no built in youtube app, but I must take into consideration that it..." Read more

    "...The device boasts impressive features, making it more than just a regular video calling tool...." Read more

    "Great to use when at the kitchen table ." Read more

    60 customers mention "Value"30 positive30 negative

    Customers are mixed about the value of the tablet computer. Some mention it's a great product for that price, inexpensive, and high-end. Others say it'll create happy memories and is worth the money.

    "...I love the FB Portal because it's cheaper than a laptop and I just wanted something to do the bare minimal and I didn't want a tablet either...." Read more

    "...Pretty disappointing." Read more

    "...extra, this is a good addition to your home or as a nice, inexpensive gift." Read more

    "...Honestly this is a total waste of money. You can buy a cheap laptop to do the same thing (and more) with just as good video and speaker quality...." Read more

    Its good if you buy extra cheap
    4 out of 5 stars
    Its good if you buy extra cheap
    Bought for under forty months ago. For video calls, i think its better than echo show. Has more apps too. But if youre knee deep in the amazon eco-system like me, i prefer the echo show 8 more(although alexa is really needy and kinda annoying). I use the portal for video calls and as a 2nd "tv" to watch youtube, tubi, etc. Extra cheap, go for it. About same price as an echo show, i'd go echo show.
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    Top reviews from the United States

    Reviewed in the United States on May 5, 2021
    Style: 10" Touch - BlackVerified Purchase
    I have the 1st Gen and decided to buy this upgraded model. I love them both

    Let me start off by saying if you are not a Facebook user than this may not be the device for you. It's for voice and video chatting with family and friends on Facebook or WhatsApp. It has other apps like Facebook Watch and live [Updated, Live is no longer available]. It has Zoom, Bluejeans, Work live and other work services that are not full services. You can't type in the chat. [Update you can use chat features.]

    It has Alexa, but it's not a full version. It does not have drop in or call because that is an Amazon feature on the Echos and Dots.

    You can ask Alexa questions, you can use routines and skills and you can view Alexa enabled cameras and work Alexa enabled smart devices. I have used those features myself on the portal.

    You can use Alexa to play your Spotify, Iheartradio, Amazon music or Pandora accounts. If you don't have those accounts, Iheartradio is the best free one because as of right now, there is no sign in to use it and it does have advertisment.

    If you are not a Prime member, you can still use Alexa, just download the Alexa app to your phone, not the Amazon Prime App unless you are a paid Prime member. I have both on my phone because I am a Prime member.

    The browser is powered by Google and there are some limitations. You can't use the Facebook camera or microphone on websites. You can watch Youtube videos, you can go to the Amazon website, sign in and watch Prime Videos if you are a Prime member. You can watch movies on the Disney+, Hulu, HBOMax and Philo websites, if you pay for those services. I have also done that on the browser. You can't watch Netflix on the browser because Netflix doesn't allow it. It will only play trailers. A Netflix app may be coming soon on the FB Portal.

    You can use the browser to shop, sign in to email accounts, watch your local live news at their websites, watch Youtube or listen to Youtube music with or without a subscription. Just think of it as an extra TV or non portable laptop. You just can't download or upload to the FB Portal.

    Now for Non Facebook users. I have another 1st Gen Portal that is no longer connected to Facebook (mainly because I want to use it for entertainment outside) so this option is for you. I used the WhatsApp sign in to activate that Portal. You can only voice and video chat with WhatsApp users (no one really calls me on that app anymore). You cannot use any Facebook features. You can activate Amazon Prime if you are a member and still watch Prime Videos on the browser along with what I mentioned above. You can use Alexa to play your Spotify, Iheartradio, Amazon music or Pandora accounts or use Iheartradio no sign in.

    Use the browser like I mentioned above and Alexa.

    I love the FB Portal because it's cheaper than a laptop and I just wanted something to do the bare minimal and I didn't want a tablet either. Using Facebook is a bonus because a lot of my family and friends use messenger or messenger rooms. Love the camera when it follows you or zoom in on others in the room.

    Overall I am happy with this product and it does everything that I need it do.

    Update July 4th, 2021
    For you karaoke lovers. You can connect a Bluetooth speaker to the Portal, connect a
    Bluetooth microphone to your speaker and go to YouTube on the Portal. On YouTube you can find your favorite song with lyrics or if you have Amazon music (some songs show the lyrics) you can have a fun karaoke party inside or outside. I use my Portal, the entertainment one to do that.
    If you decide to use one outside, I would suggest you use it in a canopy tent or not directly in the sun and not in the rain.

    You can also use it over a family or friends house if they allow you to use their internet. If it's connected to Facebook you will get interrupted with calls.
    153 people found this helpful
    Report
    Reviewed in the United States on July 19, 2023
    Style: 10" Touch - BlackVerified Purchase
    I recently had the opportunity to try out the Facebook Portal, and I must say, it’s a game-changer for staying connected with loved ones. The device boasts impressive features, making it more than just a regular video calling tool.

    One of the standout features is the smart camera technology. The camera automatically follows you as you move around during video calls, ensuring you stay in the frame without the need for readjustments. It makes conversations feel more natural and immersive, especially when you have young kids or pets running around.

    The sound quality is excellent, providing clear and crisp audio during calls. The built-in speakers deliver impressive volume and bass, enhancing the overall video calling experience. I found it perfect for catching up with friends and family, even in noisy environments.

    Setting up the Facebook Portal was a breeze. The device guided me through the process, and once connected, the user interface was intuitive and easy to navigate. The touchscreen display is responsive, making it simple to access apps and features.
    7 people found this helpful
    Report
    Reviewed in the United States on June 3, 2024
    Style: 10" Touch - BlackVerified Purchase
    Great to use when at the kitchen table .
    Reviewed in the United States on November 15, 2022
    Style: 10" Touch - BlackVerified Purchase
    I have connected the unit in the kitchen were we spend plenty of the time to prepare the food, having a coffee, or gathering for a dinner. It's nice to see the slide show of our latest trips and hear the music from Pandora or any other music application.
    Meta portal is relatively easy to setup by connecting to your Facebook or multiple applications for music.
    The microphone works nicely even from faraway. Just say; "Hey, Portal..." and it is ready for your command. Video quality is good.
    Just say "play tango", or "stop music" or whatever you need. It is very responsive to your commands.
    As for a slide show, there are some limitations in a size of the file. If it is too large, the picture will be shown 3 times.
    You still can browse YouTube or other apps included with a portal or browse the internet (touch screen).
    So, if you don't need anything extra, this is a good addition to your home or as a nice, inexpensive gift.
    10 people found this helpful
    Report
    Reviewed in the United States on August 16, 2022
    Style: 10" Touch - BlackVerified Purchase
    I really liked the fact that when making a video call on whatsapp (didn't use messenger) you are getting the feeling like the camera is tracking you (they did amazing job).
    Camera quality is superb, screen is pretty good, speaker is good also.
    I use it mainly as a digital frame (I didn't like the fact that you must have a facebook account to use it as a digital photo frame, and also you cannot set a picture to be screened by just selecting it, it will be randomly choose).
    In overall i would give it 3.5 stars, as it have very limited functionality, no built in youtube app, but I must take into consideration that it does perfect what it was intended to do, and thats video calling, plus the price is not that bad, hence the 5 stars.
    5 people found this helpful
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    Reviewed in the United States on June 3, 2021
    Style: 10" Touch - BlackVerified Purchase
    The verdict is in...this is a must have product in every house that does video calling. The camera is top notch, and I love that it follows me around while I'm hands free! I don't have to hold this device at all. Everyone i know has facebook or whatsapp and it was so easy to make the calls.

    The music, and entertainment features are great when I need to have some sound in the background, or want to pull up a show on netflix.

    I also tried using Zoom on this and just WOW, game changer for those that are working from home. Everyone in my conference call was blown away on the video and sound quality.

    Also, did I mention how affordable this is? highly recommend this!

    I know folks are skeptical of Facebook because of privacy, but I trust this device and delivering on what it says it does. If you aren't a bad person than there really isn't anything you should be afraid of. Did you trust Amazon, Google or Apple the same way?

    At the end of it all this device has made video calling with family and friends so easy! it's helped me stay connect with friends and I'm definitely going to be using this for work calls as I continue to work from home.
    5 people found this helpful
    Report

    Top reviews from other countries

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    Cobrador
    5.0 out of 5 stars Hey Portal!!!
    Reviewed in Canada on February 24, 2024
    Style: 10" Touch - BlackVerified Purchase
    Value for money...
    Ernesto Ponce Cervantes
    5.0 out of 5 stars Te sigue al caminar
    Reviewed in Mexico on April 23, 2023
    Style: 10" Touch - BlackVerified Purchase
    Excelente para hacer conferencias en vivo . Me gusta mucho la funcion que te sigue y te encuadra. Excelente sonido.
    Nightfall
    5.0 out of 5 stars Delivery was seamless
    Reviewed in the United Kingdom on July 13, 2024
    Style: 10" Touch - BlackVerified Purchase
    The Portal is an amazing piece of kit. I would not be without one. All my family have one now too.
    Graeme
    5.0 out of 5 stars Ordered from Australian site, posted from USA
    Reviewed in Australia on April 26, 2021
    Style: 10" Touch - BlackVerified Purchase
    The product is excellent. What I did not like was that I specifically ordered this item from Amazon Australia as I expected it would have a factory fitted AU plug.

    It came from the USA with their non compatible plug. I then had to source an adapter. This is not acceptable, those adapter plugs are loose fitting and never as good as the dedicated plug and its another item to be lost or mislaid. The AU site should have stated the item as being sourced outside AU with a non compatible factory plug.

    That fact may or may not have affected my decision to purchase from Amazon. The delivery time and product was excellent just disappointed no transparency in as above
    7 people found this helpful
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    Esmeralda
    5.0 out of 5 stars Ideal
    Reviewed in Mexico on October 5, 2022
    Style: 10" Touch - BlackVerified Purchase
    En mi caso fue destinado a mi niño de 3 años, puede contestar y seguir jugando y lo mejor esq la cámara lo sigue así q no me pierdo de mucho