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Facilitator's Guide to Participatory Decision-Making (Jossey-bass Business & Management Series) 3rd Edition

4.6 out of 5 stars 93 ratings

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Editorial Reviews

From the Inside Flap

“This book is an outstanding resource for tackling complex community and business challenges. We’ve used it both at the City of Denver and at the State of Colorado. I keep a copy on my desk for easy reference.”
—Roxane White, chief of staff for Governor John Hickenlooper, State Capitol, Denver, Colorado

“Sam Kaner is one of the world’s leading experts on collaboration. His grasp of the challenges and dilemmas of collaboration is superb, as are his models and methods for facilitating complex processes. Clearly written and wonderfully illustrated, this book makes difficult issues understandable and provides sound, practical guidance.”
—Sandy Schuman, editor, Creating a Culture of Collaboration and founding editor, Group Facilitation: A Research and Applications Journal

“It was a revelation to find the Facilitator’s Guide and realize someone had written down the way our organization was already working organically. Using this book has allowed us to put a translatable and trainable framework around what we do. Kaner and Fisk are masters at their craft.”
—Harley K. Dubois, founder, Burning Man Project

“NCDD has long listed the Facilitator’s Guide as one of the best-of-the-best resources for practitioners. The field of public engagement has been deeply influenced by this seminal book.”
—Sandy Heierbacher, director and co-founder, National Coalition of Dialogue and Deliberation (NCDD)

“At Stanford University I convene an annual conference attended by hundreds of non-profit leaders. Sam Kaner’s keynote presentations, based on material from this book, are consistently top-rated and likely to inspire significant organizational change.”
—Regina Starr Ridley, publishing director, Stanford Social Innovation Review, Stanford University

“What a practical, sensible guide for helping groups work together in a realistic way!”
—Marvin Weisbord, consultant and author, Productive Workplaces and coauthor, Discovering Common Ground and Future Search

“In cross-functional environments where diverse perspectives are intentionally brought together to produce high-quality thinking, a highly skilled facilitator can add great value, and Sam Kaner is one of the best. The Facilitator’s Guide provides a full set of models and tools to enable an organization to reap the benefits of a well facilitated, participatory decision-making process. Having seen Sam’s methods in action, I can attest to their power and effectiveness.”
—Pierre Omidyar, founder and chairman, eBay and Omidyar Network

“Our organization employs a staff of several thousand who touch the lives of hundreds of millions of people living in poverty, in developing nations across the globe. As we build our capacity to convene and facilitate multi-stakeholder processes, we have found Sam Kaner’s book and his teachings to be immensely beneficial.”
—Jamie Watts, Institutional Learning and Change, CGIAR, Bioversity International, Rome, Italy

From the Back Cover

“This book is an outstanding resource for tackling complex community and business challenges. We’ve used it both at the City of Denver and at the State of Colorado. I keep a copy on my desk for easy reference.”
―Roxane White, chief of staff for Governor John Hickenlooper, State Capitol, Denver, Colorado

“Sam Kaner is one of the world’s leading experts on collaboration. His grasp of the challenges and dilemmas of collaboration is superb, as are his models and methods for facilitating complex processes. Clearly written and wonderfully illustrated, this book makes difficult issues understandable and provides sound, practical guidance.”
―Sandy Schuman, editor, Creating a Culture of Collaboration and founding editor, Group Facilitation: A Research and Applications Journal

“It was a revelation to find the Facilitator’s Guide and realize someone had written down the way our organization was already working organically. Using this book has allowed us to put a translatable and trainable framework around what we do. Kaner and Fisk are masters at their craft.”
―Harley K. Dubois, founder, Burning Man Project

“NCDD has long listed the Facilitator’s Guide as one of the best-of-the-best resources for practitioners. The field of public engagement has been deeply influenced by this seminal book.”
―Sandy Heierbacher, director and co-founder, National Coalition of Dialogue and Deliberation (NCDD)

“At Stanford University I convene an annual conference attended by hundreds of non-profit leaders. Sam Kaner’s keynote presentations, based on material from this book, are consistently top-rated and likely to inspire significant organizational change.”
―Regina Starr Ridley, publishing director, Stanford Social Innovation Review, Stanford University

“What a practical, sensible guide for helping groups work together in a realistic way!”
―Marvin Weisbord, consultant and author, Productive Workplaces and coauthor, Discovering Common Ground and Future Search

“In cross-functional environments where diverse perspectives are intentionally brought together to produce high-quality thinking, a highly skilled facilitator can add great value, and Sam Kaner is one of the best. The Facilitator’s Guide provides a full set of models and tools to enable an organization to reap the benefits of a well facilitated, participatory decision-making process. Having seen Sam’s methods in action, I can attest to their power and effectiveness.”
―Pierre Omidyar, founder and chairman, eBay and Omidyar Network

“Our organization employs a staff of several thousand who touch the lives of hundreds of millions of people living in poverty, in developing nations across the globe. As we build our capacity to convene and facilitate multi-stakeholder processes, we have found Sam Kaner’s book and his teachings to be immensely beneficial.”
―Jamie Watts, Institutional Learning and Change, CGIAR, Bioversity International, Rome, Italy


Product details

  • Item Weight : 2.17 pounds
  • Paperback : 432 pages
  • ISBN-10 : 1118404955
  • Dimensions : 8.4 x 0.9 x 10.9 inches
  • ISBN-13 : 978-1118404959
  • Publisher : Jossey-Bass; 3rd edition (April 28, 2014)
  • Language: : English
  • Customer Reviews:
    4.6 out of 5 stars 93 ratings

Customer reviews

4.6 out of 5 stars
4.6 out of 5
93 global ratings
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Top reviews from the United States

Reviewed in the United States on June 10, 2020
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Reviewed in the United States on July 4, 2015
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Reviewed in the United States on June 17, 2017
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Reviewed in the United States on February 9, 2020
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Reviewed in the United States on July 28, 2019
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Reviewed in the United States on March 3, 2018
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Reviewed in the United States on November 8, 2019
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Reviewed in the United States on October 5, 2017
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Top reviews from other countries

Cahya Wulandari
5.0 out of 5 stars Good
Reviewed in the United Kingdom on August 21, 2019
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monkfish
2.0 out of 5 stars Nicht auf dem Stand der Zeit
Reviewed in Germany on November 20, 2019
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9 people found this helpful
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Cam Daniels
5.0 out of 5 stars speed and nice
Reviewed in Canada on September 18, 2020
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Morganne
5.0 out of 5 stars Very interessing
Reviewed in Canada on September 23, 2019
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Karin Albert
5.0 out of 5 stars Excellent book on facilitation skills
Reviewed in Canada on November 13, 2015
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