Top critical review
319 people found this helpful
Do not buy right now! - But great customer support
on June 20, 2014
I purchased this product because I didn't want to carry around extra chargers. Unfortunately, when being used on my vacation with my wife, it almost killed us. My wife woke up to the burning smell of plastic and I looked over to find my Anker burning up. I grabbed it and pulled it out of the electrical socket slightly burning my hand also. I was charging my headphones and my iPhone. Both were being used with official cables from the manufacture. I cannot recommend this product until they correct this issue. It didn't destroy my iPhone or headphones, but did make a hole in the side table. The smell of burnt plastic is terrible and fused into the room. Now I maybe stuck paying to replace the side table and cost of "smoking" in the room because of this smell. DO NOT BUY!
Posted images in the customer image section.
Updated my review to 3 stars.
Customer support was great and all my issues handled. It still didn't change the fact that I had a hotel suite that smelled like burnt electronics for the entire weekend of my anniversary vacation. Thanks Anker. Love most of your products, but wished this one didn't fail.