Top critical review
18 people found this helpful
125Ci now made in China: useless piece of scrap after a little more than 2 years & repair estimate of >$400
on August 5, 2014
I bought the 125Ci in March 2012, unfortunately just 3 months before the helpful review explaining that the quality had crashed after production was moved to China. After a little over 2 years of light use and regular oiling, the 125Ci is a useless piece of scrap and out of warranty. I received a repair estimate of $410 without parts and without a cap from Servright. The blades are so dull that large chunks of paper come through unshredded. Globs of unshredded paper collect up around the blades, and the machine makes terrible noises while operating. The rubber gasket around the slot has moved, making it difficult to insert more than a couple of pages at a time. Disregard older 5-star reviews by owners of 125Cis made in the the U.S. or Germany.