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IoSafe Solo 1 TB Fireproof and Waterproof External Hard Drive + 1 Year Data Recovery Service SL1000GBUSB20 (Silver)

4.1 out of 5 stars 133 customer reviews
| 4 answered questions

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  • Protect your photos, music, videos, and business data
  • Fireproof up to 1550° F for 1/2 hour per ASTM E120
  • Waterproof up to 10 ft depth, 72 hours
  • 1 year Data Recovery Service + up to $1000 for forensic data recovery (option to upgrade to 3 or 5 year plan at registration)
  • Simple Plug and Play USB 2.0, PC or Mac, 3 year warranty

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Technical Details

Capacity: 1 TB
  • DC in Jack

Product Description

Capacity: 1 TB

Product Description

Like an aircraft black box for your digital data, the ioSafe Solo is the world's first, high capacity, fireproof & waterproof external hard drive. Using a simple USB 2.0 interface, the ioSafe Solo works with your PC or Mac just like any other USB external hard drive. Compatible with almost all backup programs that work with external hard drives. A combination of patented and patent pending ioSafe technologies work to allow for airflow cooling during normal operation yet protect the data from fire and floods. FloSafe vents are open during normal operation. Active cooling is provided by a near silent fan that drives air through the FloSafe vents. During a fire event, the patented FloSafe vents automatically close to prevent extreme outside heat from damaging the hard disk inside the enclosure. DataCast is our proprietary endothermic insulation that vaporizes embedded water molecules during a fire and works hard to protect the inner hard drive from damage even though the outside temperatures spike to over 1500.

From the Manufacturer

The ultimate external hard drive backed by the ultimate safety net

ioSafe Solo + Data Recovery Service (DRS)

Like an aircraft black box for your data, the ioSafe Solo and Data Recovery Service together offer you an unparalleled level of data protection. Combining advanced technology and elegant design, the rugged ioSafe Solo delivers an unmatched level of fire and water protection for your digital life at a price everyone can afford. And if the unfortunate happens, the ioSafe Data Recovery Service is there to help restore your disaster exposed data and hardware – no matter the circumstance.

Families, businesses, and enterprises alike turn to the ioSafe Solo and Data Recovery Service for the added peace of mind of knowing their digital lives – their memories, media, portfolios, data, and records – are are protected by the by the ultimate external hard drive and ultimate safety net. The ioSafe Solo protects the memories, media and data you can’t afford to lose, at a price you can afford to pay. How valuable is your digital life?

The ioSafe Solo can be fully submerged under 10 feet of fresh or salt water for up to 3 days
The ioSafe Solo is a Plug and Play Disaster Plan for your home, business, or enterprise
The Solo uses patented technology including DataCast fireproof insultation, HydroSafe water barriers and FlowSafe active air cooling

ioSafe Data Recovery Service (DRS)

Every ioSafe hard drive comes with a three-year limited warranty and one-year of complimentary one time use data and hardware recovery support.

Extend your coverage to three or five years from your hardware product’s original purchase date with the ioSafe Data Recovery Service. You get direct, single point of contact access to ioSafe’s telephone and email recovery support for questions about ioSafe hardware and data recovery. And you get global repair coverage for your ioSafe through convenient service options.

Every ioSafe hard drive comes with a three year limited warranty and one year of complimentary one time use data and hardware recovery support

Extend your coverage to three years of service and expert data and hardware recovery support

Extend your coverage to three years of warranty service and data recovery support

Or, extend your coverage to five years of service and expert data and hardware recovery support

Extend your coverage to five years of warranty service and data recovery support
One point of contact service and support

Because efficiency of communication is vital during a crisis, the ioSafe Data Recovery Service gives you one-stop service and support and a personally assigned Recovery Team Leader who will guide you through the entire recovery process.

  • Direct access to ioSafe’s experts – one point of contact
  • Global, mail-in repair coverage with free shipping
  • One time use, no questions asked, data recovery service
  • Free replacement of hardware pre-loaded with recovered data
  • Up to $1000 for forensic data recovery
Forensic Data Recovery - Two is better than one

ioSafe’s Recovery experts are able to fully recover the vast majority of disaster exposed drives, but if ioSafe is not able to recover your data in-house, ioSafe will team up with the experts at DriveSavers to help recover your data. The ioSafe Data Recovery Service provides up to $1000 towards extreme recovery efforts.

Any Loss. Any Reason. No Questions Asked.

The ioSafe Data Recovery Service provides a one time use, no questions asked data and hardware recovery service. For any loss, no matter the reason. Whether you’re a victim of a natural disaster or your child throws your drive in the family swimming pool - we’ve got you covered.

Need a few examples? We’ve got that covered too

  • Fire damage
  • Flood damage
  • Accidental damage
  • Human error
  • Disk failure
  • External enclosure failure
  • Accidental deletion
  • Viruses
  • Power failures
  • Soda / Juice / Mayple Syrup accident
  • Anything you can think of...
Important Notes

The ioSafe Data Recovery Service can be purchased or extended only when your ioSafe hardware is still covered under the original data and hardware recovery support plan. See ioSafe Data Recovery Service Terms and Conditions for complete product details.

Technology

Like other ioSafe products, the Solo uses ioSafe patented technology including:

DataCast endothermic fire insulation technology protects your data from extreme heat

DataCast™ endothermic fire insulation technology protects your data from extreme heat. The DataCast formulation forms a chemical bond with water molecules that, at temperatures above 160°F, releases water vapor to limit the internal temperature of the unit during a fire.

HydroSafe water barrier technology protects data loss from fresh or salt water

HydroSafe™ water barrier technology is designed to protect data loss from fresh or salt water damage, including full immersion. While keeping your data dry, the HydroSafe technology still allows the needed heat dissipation required by all computer hardware during normal operation.

FlowSafe active airflow cooling technology provides cooling airflow through the enclosure and across the disk drives during normal opperating conditions

FloSafe™ active airflow cooling technology provides cooling airflow through the enclosure and across the disk drives during normal operating conditions. If destructive heat levels are sensed, such as in a fire, the FloSafe vents limit and protect your data from the extreme heat.

Features

  • World's most affordable high capacity fireproof and waterproof hard drive
  • Fireproof: 1550 F, 1/2 hr per ASTM E119
  • Waterproof: Full immersion, 10 ft. 3 days, fresh or salt water
  • 1 TB storage capacity
  • USB 2.0 interface
  • Windows and Mac compatible

Tech Specs

Operational Details

  • Single disk, 1 TB storage capacity
  • Quiet forced air cooling
  • Multi-platform compatibility: Windows and Mac
  • Up to 2 TB storage capacity available
  • USB 2.0, up to 480Mb/s, 7200 RPM

Disaster & Security Specifications

  • Fire protection: 1550F, 30 minutes per ASTM E119
  • Flood / submersion protection: to 10 feet water depth, 3 days.
  • Tested per UL, FCC and CE Standards
  • Proven data protection and recovery. Tested to ASTM E119 standards for fire exposure.
  • Physical theft protection: Cable lock or floor Mount capable

Support

  • 1 Year Data Recovery Service (1, 3, and 5 year plans available)
  • 3 Year standard manufacturer's warranty for defects

Inside The Box

  • ioSafe Solo USB External Hard Drive
  • USB 2.0 Cable
  • Power Supply
  • Owners Manual and Warranty

Electrical

  • Electrical - AC input
  • Voltage: 80 ~ 264 VAC at 50/60 HZ
  • Typical Power Consumption: < 25W

System Requirements

  • Intel Pentium II 350 MHz-compatible or Mac G3 processor & greater
  • Microsoft Windows XP/Vista/7 or Mac OS 8.6 & greater
  • USB 2.0 equipped system
  • For USB 2.0 speeds, the system must support USB 2.0 specifications

Operating Environment

  • Operating: 0-35° C (95°F)
  • Non-operating: 0-1550°F, 1/2 hr per ASTM E119
  • Operating Humidity: 20% - 80% (non-condensing)
  • Non-operating Humidity: 100%, Full water immersion, 10 feet, 3 days.

Physical

  • Size: 5.0"W x 7.1"H x 11.0"L
  • Weight: 15 lbs

What’s in the Box

ioSafe Solo USB External Hard Drive, USB 2.0 cable, Power Supply, Owners Manual and Warranty


Product Information

Product Dimensions 11 x 5 x 7.1 inches
Item Weight 15 pounds
Shipping Weight 17.3 pounds
ASIN B001TNR8EI
Item model number SL1000GBUSB20
Customer Reviews
4.1 out of 5 stars 133 customer reviews

4.1 out of 5 stars
Best Sellers Rank #2,277 in Electronics > Computers & Accessories > Data Storage > External Hard Drives
Date first available at Amazon.com January 1, 2009

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Size: 1.5 TB Verified Purchase
I'll try not to just repeat what all the other reviewers have said. I do recall reading several reviews prior to purchasing which mentioned noisy operation, so I wanted to add my two cents' worth in that regard. I've had mine for about 2 weeks now, running constantly. I'm using Mac 10.5.8 (Leopard). It connected immediately, went through very quick and easy steps to format correctly for Mac/Time Machine and it was up and running in less than 2 minutes. My drive sits on a granite surface and it is absolutely silent.

After installation and during the online warranty registration, I called ioSafe to ask a question about upping the disaster recovery and warranty to five years, and I've never had a company rep who was more easily accessible or more courteous. He thanked me several times for purchasing the drive, asked what operating system I was using, just general chit-chat for a couple minutes regarding the drive. I mentioned that the WSJ video was impressive, and he said the guy who did that was sitting right next to him. That started another line of conversation for a couple minutes. It was quite a refreshing change of pace to be able to speak with a live person by inputting just an extension number which was given in information that came with the drive than the norm these days of press this to do this, then that do do that, and so on, ad nauseum.

One additional thing I'd point out is that the drive is not nearly as big as I thought it was going to be, although it does weigh quite a bit so the weight listed is probably in the neighborhood. The Amazon.com product dimensions are incorrect. Their dimensions led me to believe it would be almost the size of a PC CPU, so I was pleasantly surprised.
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Size: 1 TB Verified Purchase
I bought the 1 TB IoSafe because I wanted a good detachable hard drive that would last. I think it is worth the cost for what you get. The fact that they advertise it to be able to withstand fires, floods and theft seemed like a bit much to me at first, but now it feels more like my personal safe rather than just another computer component: I have downloaded and scanned all of my music and photos; albums, cassettes & CD's along with my important legal documents, tax statements, bank records etc. I placed these items into various partitions that I created. I like it so much I am thinking about purchasing another IoSafe for my DVD collection! My only real complaint would be that it is kind of noisy when it is working. Also, the blue lights in front are pleasing but, the on/off switch is in the back and would be a pain in the neck to turn off and on if you placed it on the floor; which is exactly where something this heavy normally usually goes: However, I placed mine on a glass shelf that's a part of my computer table. I then put a small carpet/rug remnant underneath so it doesn't scratch the glass and it also helps with the noise. The only compromise I am making is that I cannot bolt the safe to the floor. There is a nice hole in the rear frame to insert a bolt through if you want to do this but then you have to think about reaching down and turning it off and on all the time. Leaving it on all the time doesn't seem to great of an idea as the blue lights are bright and when it is saving things it does make some noise. In any case I didn't need to bolt it down so my solution works really great for me. The IoSafe makes you feel really secure. I am sure there are ways to add additional passwords/encryption codes etc.Read more ›
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Size: 1 TB Verified Purchase
I don't think anyone has mentioned has extraordinarily noisy this thing is. I can't keep it running all the time, it's so loud. I just turn it on to do back-ups.
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Size: 1.5 TB
Pros:
* Reasonably priced considering what you are getting (fireproof, waterproof, theft protection)
* Includes a way to bolt the drive down for theft protection
* Gives peace of mind - protecting my code (I'm a programmer) and other valuable data
* I emailed the company with a question about encryption and got a fast response that answered the question

Cons:
* Only USB 2.0 interface - could be faster with USB 3.0 or eSATA (future update?)

Other:
* Unit weighs about 15 pounds
* Requires external power supply
* Must register within 7 days with ioSafe
* My 2TB unit uses a Hitachi HDS722020ALA330 hard drive
* Can buy DRS (data recover service) extensions/upgrades to 5 years
* Check the videos (YouTube) on the Internet to see what this thing can take
* I use mine with my Windows Home Server and backup the shares and backups to it
* Encrypting data on the drive may make data recovery more difficult in case of disaster
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Size: 1.5 TB Verified Purchase
Purchased this external drive based on reviews and its ability to withstand extreme temperatures and flood. It was a great price for the size of storage. I received the hard drive much sooner than I was told I would. No problems just plug it in and save!!! It is well worth it!!!! I would buy another but I don't think I can reach its capacity.
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Size: 1 TB
After much heartache, loss of time and money from crashed portable hard drives, (friends have had similar experiences), I found the IoSafe....it offers powerful protection against lost data and offers to pay for recovering lost data as well, which tells me they are very confident in their product.

I received my IoSafe portable hard drive within a few days of ordering. Their technical support was very professional and helpful. And when I had a question on an issue, they did some research and got back to me within 24 hours! That's service... going above and beyond the call of duty.

They walked me through the process of setting up my IoSafe, dedicating part of it to Mac files and a small portion to Windows files... then they encouraged me to call them back with any further questions.

IoSafe delivers the product and the support that is so often missing these days, once you actually purchase the product. I could talk with a live technician who was very helpful, who was available, who was professional and who was excited about the product.

As you do the research, you will find that a one tera-byte IoSafe is not that expensive, compared to the portable hard drives that can crash. I had a portable hard drive fall six to eight inches and it is no longer working...Plus I have to pay $1,200 to have the information retrieved. And I paid $130 for it to begin with. So the IoSafe is a bargain in many ways. I'm a "research addict," and the more I studied it, the better it looked...now that I'm using it, I'm even more convinced that it is the best buy for storing word documents, photographs, slide presentations etc.. (video takes up a lot of space quickly, but that will happen on any portable hard drive).
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