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Fish!: A Proven Way to Boost Morale and Improve Results Audible – Unabridged

4.2 out of 5 stars 570 customer reviews

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By Dan E. Ross on April 6, 2002
Format: Hardcover
FISH is written in a parable (short story using fictional characters) format, reminiscent of the style apparent in the classic, bestseller The One Minute Manager. The goal of the FISH Philosophy is to learn how to boost morale and improve operational results in a business organization. As the authors put it "Enclosed are the keys to creating an innovative and accountable work environment where a playful, attentive, and engaging attitude leads to more energy, enthusiasm, productivity, and creativity."
The four key points of the philosophy are:
* Play - have fun and create energy at home or at the office.
* Make their day - how can you engage fellow employees, customers and make each other's day?
* Be Present - How can you make sure you are fully available and aware during conversations with people? It is about create a greater sense of intimacy between individuals.
* Choose Your Attitude - Each day you choose how you are going to act or which "side of the bed" you wake up on. The choice is yours and, the way you act, affects others.
In my opinion, this business parable, like the rest of them, is great and horrible at the same time.
It is a great read for the following reasons:
1. It is a quick read. I read it in about 2 - 2.5 hours and I am a fairly slow reader.
2. The book is able to illustrate one point extremely effectively. For example, in this book they show how workers attitudes can impact a setting and how many of us don't understand how our attitude impacts our work setting and quality of life.
3. These are the kinds of books that employees will read as they are 100-150 pages in length and easy to read so a massive investment of time and energy isn't required by employees.
It is a poor book for the following reasons:
1.
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Format: Hardcover Verified Purchase
This is a brief, simple, but elegant book that is an eye opener for those of us who grew up with notions like: "Work is serious, let's have no fooling around!" or "Profit is 'the only' way to measure business success."
The story is told in the context of a familiar business departmental crisis. Traditional management processes have failed and those who tried to implement change left convinced that conditions would never improve in that department (nicknamed the "Toxic Energy Dump").
A new departmental manager is assigned; she must find and implement new solutions or suffer the burden of defeat experienced by her predecessors.
Serendipitously, during her lunch break, she discovers a fish market that does not fit preconceptions for that environment most of us would have, i.e., hard, tedious work under unpleasant, uncomfortable conditions. What she does experience is a group of people who are totally involved with their customers, having a lot of fun, and selling lots of fish!
She asks one of the fishmongers about how they do this. And so begins the odyssey that uncovers the four key lessons she applies to turn her department around. I believe that these lessons are cornerstones for success both at work and in personal life. The lessons may seem simple and obvious, but they are based the deep needs we all have to feel that we matter, to contribute to others, and to enjoy our work.
I attended the first "Fish Camp" in Minneapolis that Steve Lundin and his associates facilitated (they did a great job); I left with the lessons contained in this book.
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1 Comment 167 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Format: Hardcover
What does a "Toxic Energy Dump" and throwing fish have to do with life, especially performance in the workplace? A great deal according to the authors of The Fish.
In this parable you learn very quickly and easily how to turn around a "toxic" environment. Although the solutions may sound simple and obvious, they remind us - that regardless of our position in an organization, it's a great thing to find enjoyment and satisfaction in our ordinary day-to-day work lives. The writers provide simple descriptions of what attitude and fun can do to turn around the "toxic energy dump" in the workplace. The fable and principles show you how to bring hope and excitement to the people who perform the "back room" functions.
This book is a quick read, with principles that are easy to grasp and apply. Laughter and fun are great bridge builders between people - I encourage you to try The Fish and see how these principles are used to build bridges not only at a renowned fish market in Seattle, but between people within a back room department and other departments.
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Format: Hardcover Verified Purchase
Fish is simple. The book espouses 4 principles that are simple to understand yet often missing in most workplaces. Reading this book will help any business leader/manager look for ways to involve their employees in making their jobs fun and enjoyable and thereby a place they want to be. I manage the accounting and finance areas of my organization and I purchased Fish for all my employees. We have begun meeting and discussing ways to apply the principles found in Fish, the first dealing directly with the employee and their attitude when they walk in the door. The attitude they bring to work will effect their day and the effect the people around them. Fish leads you from helping your employees understand the importance of their attitude to helping them make the workplace vibrant and enjoyable for everyone. There are a million books in the marketplace telling you how to make your employee's lives easier. Fish tackles the concept that the employee is responsible for taking the first step to make the organization a great place. Too often, we are told the company makes the people. The fact is, the people make the company. Fish will help you decide whether to allow your people to languish or lead them to a better and happier life and job.
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