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- Start dynamic, personalized workouts on your wrist with step by step coaching. Synchronizing range: up to 30 feet. Certain features like smartphone notifications may require android 5.0 plus. Syncs with Mac OS x 10.6 and up, iPhone 4s and later, iPad 3 Jan. And later, android 4.4 and later and windows 10 devices
- Store and play 300 plus songs, and download playlists from Pandora. If the band sizes are small, it fits a wrist of circumference 5.5 6.5 inches and if the band size is large, it fits a wrist in circumference of 6.7 8.1 inches
- Use built in GPs to track pace, distance & routes and get pure, pulse continuous heart rate tracking & real time zones
- The package includes both large and small size bands for the perfect, comfortable fit for all day & all night wear
- Access your favorite apps for sports, weather & more and make payments on the go with a built in NFC chip. Durable screen corning gorilla glass 3 is tough and damage resistant
- Track runs, swims, rides, workouts, all day activity and sleep with 4 plus day battery life (varies with use & other factors)
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3 Year Portable Electronic Accident Protection Planfrom Asurion, LLC
- No deductibles or added costs. Parts, labor and shipping included.
- Drops, spills and cracked screens covered from day one. Other breakdowns covered after the manufacturer's warranty expires.
- Includes 24/7 tech support - setup, connectivity issues, troubleshooting and much more.
- File a claim online or by phone 24/7. If we can't repair it, we'll replace it or reimburse the purchase price with an Amazon e-gift card.
- Plans are only valid for new or certified refurbished products purchased in the last 30 days with no pre-existing damage. Protection plan documents will be delivered via email within 24 hours of purchase.
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From the manufacturer
Real-Time Guidance to Reach Your Goals
Dynamic Personal Coaching
Start dynamic personal coaching right on your wrist, complete with on-screen guidance during every move and routines that adapt based on your feedback.
Store & Play Music
With Fitbit Ionic, you can store and play 300+ songs. Create your own playlist to get the motivation you need at a moment’s notice.
Built-in GPS with GLONASS lets you see pace, distance and other key stats on display, while also recording elevation climbed, split times and a map of your route.
Essential Features to Keep You Moving
PurePulse Heart Rate
Use PurePulse heart rate to better track calorie burn, optimize intensity during workouts, and measure your health and fitness over time.
Multi-Sport & Smarttrack
Use Run, Bike and other multi-sport modes to track specific workouts with real-time stats. SmartTrack automatically records exercises for you. Track duration and calories burned for swimming, running and biking.
4+ Day Battery Life
A day lasts 24 hours. So should your watch. With a multi-day battery life of 4+ days, Fitbit Ionic tracks your morning, night and everything in between. Varies with use and other factors.
App, Payments & Notifications
Delivers key notifications such as calls and text alerts, along with access to your favorite apps and built-in payment with an NFC chip, all through a customizable clock face.
Fitbit Health & Fitness App
Set Goals and Stay Active with All-Day Tracking
Track your steps, distance, calories burned, active minutes and weight, log food, set new goals and follow your progress in the Fitbit app.
Exercise More with Guided Coaching
Get moving with personalized video workouts from Fitbit Coach or by logging runs, walks & other exercises.
Sleep Better with Personalized Insights
Work toward better rest by using a Fitbit tracker to record time asleep, plus get helpful insights and bedtime reminders.
Stay Inspired with Friends and Challenges
Connect with others, earn achievement badges & get motivated by challenging friends and family to Challenges & Adventures.
FITBIT IONIC; FITNESS WRISTBAND : Get personalized workouts and coaching to reach your goals with your Fitbit Ionic Fitness Wristband. Track your pace & distance with built-in GPS and monitor progress with continuous heart rate. Pump up your jam with storage for 300+ songs and get connected to your fav apps for sports, weather, and more. Plus, you are all set when you want to treat yourself to that post-workout beverage ? You can make purchases on the go with the built-in NFC chip.
|Brand, Seller, or Collection Name||Fitbit|
|Band Color||Charcoal / Smoke Gray|
|Dial color||Charcoal / Smoke Gray|
|Item weight||10.72 Ounces|
|Water resistant depth||50 Meters|
|Warranty||If this product is sold by Amazon, please review the manufacturer’s website for warranty information. If this product is sold by another party, please contact the seller directly for warranty information for this product. You may also be able to find warranty information on the manufacturer’s website.|
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First, it looks great (I always thought the apple watch face was too small on my wrist) and the various tracking capabilities are super robust and accurate. The most understated feature is the battery life! I cannot tell you how frustrating having to charge your watch every day is. It also makes other watches useless for my favorite functionality - sleep tracking. Sleep cycle patterns are really insightful is already impacting how long I allocate to sleeping and tracking how slight tweaks to my "sleeping experience" (different pillows, oil diffusers, etc) impacts my light sleep vs deep sleep, etc.
Features - No, it does not have all the features or apps of the apple watch. However, I promise you will not use most of them. You may think you will send texts from your watch, but you really won't. Most apps for the apple watch are super gimmicky and basically just scrunch an awesome phone app experience into a much smaller and less useful interface. For me - tracking heart rates, activity, sleeping patterns is the most important aspect of a smart watch (below).
Tracking - This sets the Fitbit far apart from any other smart watch. I do not think the apple watch is even comparable here, though to be fair i think they are trying to achieve different things. In this regard, I guess it's better to compare the Fitbit to some of the Garmin watches. For awhile, the Fitbit lagged behind Garmin for accurate heart rate and elevation tracking. While I do not own a Garmin, i have played around with them and from everything I have read the gap is closed in terms of accuracy. I really like how the Fitbit automatically detects different activities. I don't know how it works but it somehow knew when I took a bike ride a few days ago, which I thought was awesome. Also, tracking V02 max (basically how well your body uses oxygen and thus how fit you are) and comparing this to age benchmarks is pretty cool (I don't believe this is a part of the apple watch offering).
Interface - I have read reviews about the laggy user interface and difficulties syncing, etc. Not sure if this was resolved with a software patch but I haven't experienced this at all. The interface seems very responsive to me and it syncs to my phone whenever I open the app. I haven't used the Fitbit pay yet, though it seems pretty cool (in theory).
The Fitbit app - last point to mention is that the Fitbit app is awesome and has been consistently getting more useful as time goes on. I really like how they compare your health and fitness to benchmark standards for your age. I find myself opening it multiple times a day, which I never did with my apple watch/apple health app.
In conclusion - I obviously really like my Ionic. I usually don't post amazon reviews but I found myself frustrated by articles that seem to miss the point of having a tracker on your wrist. I don't know if those reviewers are just apple fanboys, but man, I rarely used the apple watch for more than checking the time. The concept of a "smart watch" has changed in my mind after owning one. For me at least, fitness tracking is the most attractive use-case here and the Ionic is the gold standard for this. Stop reading reviews hung up on the lack of being able to send a text message. Get this watch and start seeing yourself caring much more about your overall well being.
Not sure how to verify this isn't a paid for review other than you checking my user history or posting a photo of it on my wrist/ order form. I ordered it direct on the Fitbit site (attached the order form). Also, I ordered the leather band (pricey, I know) but have not received it yet. I actually really like the blue/grey band though.
Hope this helps your decision!
Long story short, the problem with the watch is most likely mechanical. It was working fine, but then stopped suddenly, with no intervening software changes (that I'm aware of, at least) or changes to how I wear or use it. However, Fitbit outright refused to honor the warranty and service the watch, and the last rep became somewhat hostile when I continued to press for an explanation why.
Don't spend so much money on a device that'll break down so soon, without (apparently) even a limited warranty to back it up.
The list of problems with this watch is never ending. Fitbit has released several updates in attempt to fix the many problems, yet they continue. In a last ditch effort to try to get my phone to sync with the watch I followed instructions for completely starting over...factory reset watch, delete app, delete watch from Bluetooth, etc. Now I cannot even get them to connect. WASTE OF MONEY AND TIME. DO NOT BUY!
Top international reviews
What does this say about the quality control ?
Can you really afford to spend that much money and have a chance you will need to send it back !!?
Or will it keep going? Why just one year guarantee ?! Are you happy to bin it and buy another after 365days if the internals or side-buttons fail ?
I have been very happy with my Fitbit Alto HR for over 18months now and so treated myself to the Ionic because I wanted the music and GPS in one unit. I read feedback about very slow updates, very slow music transfer, etc but was prepared to suffer these since (i think!) once transferred, it's done and the music player and bluetooth earphone transfer is decent. But I am not going to find out !
My 37minute call to Customer service was ok, going through the procedures but end result was the same, needs to be returned (to Netherlands by the way, not sure if at my cost).
As I noted to Customer Service, when you add this issue to the other poor issues reported, it seems like Fitbit has taken a step too far - a great idea but poorly implemented with poor quality control on the manufactured product.
Such reports are not what you expect about the FLAGSHIP model, which represents the very best that Fitbit can offer. It carries the reputation of the company.
I would love to have written a glowing report since I really do rate my Alto HR and the Ionic's specs are great, BUT the execution is flawed.
It's a lot of money for an Ionic and unless you are happy to have the risk of return, my experience shows you could be very disappointed.
Day 3: Lightweight, stylish (though fairly masculine but so was the Surge), clear display, easy set up, more apps (including weather!) no more wondering which hole to use as can adjust strap length very easily and a new charger.. again! Fitbit, honestly, can you and your design team stream line your charging platform please? Other than that, very happy with this product. Also bought screen protectors to keep it looking new.
If you are a FitBit loyalist, this has all the capability of the Surge and Apple Watch combined at a competitive price. For serious runners who require more data e.g. altitude etc. then a more specialist watch would be ideal for you.
Month 2: Still a fantastic, gorgeous watch and would count this as one of my ‘best buys’. The watch strap is easy to change with a simple click one-off tab. The Surge required a mini screwdriver and screws. Happy.
For a runner this has just the right amount of features and is so easy to use. GPS accuracy is spot on, I’ve completed 3 Half Marathons since purchasing this watch and the timing and distance has matched my chip time on each occasion. The bands are easy to change and the screen is really bright and easy to read. The pre installed apps are good, covering most of your activity requirements, I would like to see an indoor rowing app otherwise it would be 100% perfect. Is the Adidas version worth the extra over the standard Ionic? I’d say no, the Adidas fitness app is good and the exercises easy to follow but similar apps are available for free. That said I still love the Ionic, having swapped from a Garmin Fenix I’m finding it more reliable, easier to use and clearer to read
The GPS works perfectly, but does mean I need to recharge every 2 or 3 days. Using it without GPS extends the battery life considerably. The charger is much better designed that my old Versa and my wife's Charge 3 chargers, held in place by magnets.
The Fitbit app which I used before is ideal - clear, easy to use, stores lots of historical data. Couldn't be bettered.
I've since bought a Fitbit leather strap for more formal wear, from Fitbit rather than a cheaper and possibly more suspect source, and it looks really great 'dressed up'. A fabulous tracker, highly recommended
As of today 06/08/19 the device has stopped working. It won't charge, there is no display on the screen, and the support from Amazon was woeful.
All they did was connected me through to FitBit, who asked the most ridiculous questions like 'have you got some rubbing alcohol?' (like I carry that round with me all the time, but it was suggested that I clean the charging contacts........how does that fix a screen that does not display and a device that will not turn on?!).
A new capsule is being sent by FitBit but after this experience I'm not overly confident it will be any better than the last one.
Avoid, avoid, avoid.
Where shall I start......well, if you drive for a living, like I do, or actually even drive, DO NOT wear this. It clocks up steps and stair flights like they are going out of fashion. Fitbit claim you have to log driving in your daily exercise routine to 'delete' the steps and 'flights', also calories etc etc, that were recorded during this time. It doesn't, full stop. I walked from my vehicle to the toilet area, a total of 23 steps, it logged 132. I sat in the staff canteen and waved my arm, it logged 17 steps. I have hard reset it twice now, and it still does the same. This is NOT for you if require step logs, which in turn, logs everything else...calories burnt, heart rate etc.
The clock. I have been twice into settings and changed it from a 12hr clock to 24hr clock, as that is how I have worked for the past 30 years. Bearing in mind, you have to do this via the fitbit on your pc/laptop, NOT via the phone. It will change back again to 12 hr clock. It doesn't say 1500, it doesn't say PM. It just says 03:00. Well, to me, that is 3am. So, during your day using your fitbit, you will have two 3am's. Setting your time zone, it will give you GMT +1 London. Well, I live in London, and it is GMT -+0, not +1. When you go into settings, that it what it gives you for London. I don't know what satellite they are logged in to.
Fit pay. I have registered my card via fit pay, using my bank which is a member of fit pay, tried it today (14/09/2019) and it didn't work. It advised me I needed to enter or swipe my card on the payment reader. Another waste of time really.
So, just to summarise briefly, today being the 14th September 2019, I have probably walked around 1200 steps, due to my work and driving all day, but the watch says 6,922, even after I have logged my driving hours via the app. I have cycled to and from work, and it seems that I have also logged steps whilst cycling. It claims I have still eat another 1600 calories of 3031, even though the recommended daily intake for a male is 2500. I will give this until Tuesday, but I can see myself sending this back, as it clearly doesn't do what it is supposed to, and after trolling through hundreds of pages of feedback over the past 2 days, it appears it never will due to Fitbit actually not caring about it. I will update in the near future.