- Hardcover: 229 pages
- Publisher: Jossey-Bass; 1st edition (April 11, 2002)
- Language: English
- ISBN-10: 0787960756
- ISBN-13: 978-0787960759
- Product Dimensions: 5.6 x 0.9 x 8.3 inches
- Shipping Weight: 13.6 ounces (View shipping rates and policies)
- Average Customer Review: 1,884 customer reviews
- Amazon Best Sellers Rank: #166 in Books (See Top 100 in Books)
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The Five Dysfunctions of a Team: A Leadership Fable 1st Edition
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Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, The Five Dysfunctions of a Team is an entertaining, quick read filled with useful information that will prove easy to digest and implement. This time, Lencioni weaves his lessons around the story of a troubled Silicon Valley firm and its unexpected choice for a new CEO: an old-school manager who had retired from a traditional manufacturing company two years earlier at age 55. Showing exactly how existing personnel failed to function as a unit, and precisely how the new boss worked to reestablish that essential conduct, the book's first part colorfully illustrates the ways that teamwork can elude even the most dedicated individuals--and be restored by an insightful leader. A second part offers details on Lencioni's "five dysfunctions" (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), along with a questionnaire for readers to use in evaluating their own teams and specifics to help them understand and overcome these common shortcomings. Like the author's previous books, The Five Temptations of a CEO and Obsessions of an Extraordinary Executive, this is highly recommended. --Howard Rothman
From Publishers Weekly
In keeping with the parable style, Lencioni (The Five Temptations of a CEO) begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group. 100,000 first printing.
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The narrative format of the first "half" of the book makes it a quick read. The second "half" consists of the details and a more linear presentation of the dysfunctions and how to deal with them. Lencioni's use of fable helps open your eyes to the pitfalls that happen on most teams. I found myself thinking that isn't so bad, only to see how detrimental it actually was. The "fable" makes the problems easily identifiable, and I realized how many of the dysfunctions I was guilty of causing.
I believe this book teaches us the importance of meetings. We often reject meetings or look to get out of them. But, often simple changes in the team and working environment change the productivity of the meeting.
The most beneficial concept for me was the need for trust among the team members. This cannot be built or developed by falling from a chair into team member's arms. Trust must be built over time. It means that we assume the best of other people, and that we believe they too have the best interest of the project in mind.
I was also inspired by the need to put aside opinions and objection once a decision has been reached. During the discussion is when the objections should be brought up. After a decision has been reached, the team needs to get on board and push the idea as though it were their own.
The Five Dysfunctions of a Team is worth whatever you pay for it.
I should add this book was 'suggested' reading as part of a new 'career profession' program where I work (within the Dept of Defense). I make this point because much of the personnel-related latitude exhibited in the book doesn't exist in any way within our personnel or leadership structure. The system makes holding people accountable almost impossible and is more likely to punish those who try more than those who don't. And yes, that is both sad and embarrassing.
The book was written in "story style" where a new leader was hired to assess a quite dysfunctional team and make the necessary changes to correct the issues. The style made it an easy read after experiencing so many dry "text book style" approaches.
I plan to check Lencioni's other books, as I think I could learn more from him
The best part of the book is the model at the end, which gives a roadmap and concrete suggestions on how to fix each dysfunction.
Some of the information is obvious if people were to think about team dynamics, but when you are in the throes of such conflict, it's easy to get sucked into the drama and forget the tools. The "you're not alone" examples and concrete advice can help bring about real change.
Despite the negative-sounding main title, this book is actually a very positive look at team dynamics.
Most recent customer reviews
The storytelling approach is very nice to read quickly. More enjoyable and useful than other "serious" books.