- Hardcover: 229 pages
- Publisher: Jossey-Bass; 1st edition (April 11, 2002)
- Language: English
- ISBN-10: 0787960756
- ISBN-13: 978-0787960759
- Product Dimensions: 5.6 x 0.9 x 8.3 inches
- Shipping Weight: 13.6 ounces (View shipping rates and policies)
- Average Customer Review: 1,818 customer reviews
- Amazon Best Sellers Rank: #224 in Books (See Top 100 in Books)
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The Five Dysfunctions of a Team: A Leadership Fable 1st Edition
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Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, The Five Dysfunctions of a Team is an entertaining, quick read filled with useful information that will prove easy to digest and implement. This time, Lencioni weaves his lessons around the story of a troubled Silicon Valley firm and its unexpected choice for a new CEO: an old-school manager who had retired from a traditional manufacturing company two years earlier at age 55. Showing exactly how existing personnel failed to function as a unit, and precisely how the new boss worked to reestablish that essential conduct, the book's first part colorfully illustrates the ways that teamwork can elude even the most dedicated individuals--and be restored by an insightful leader. A second part offers details on Lencioni's "five dysfunctions" (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), along with a questionnaire for readers to use in evaluating their own teams and specifics to help them understand and overcome these common shortcomings. Like the author's previous books, The Five Temptations of a CEO and Obsessions of an Extraordinary Executive, this is highly recommended. --Howard Rothman
From Publishers Weekly
In keeping with the parable style, Lencioni (The Five Temptations of a CEO) begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group. 100,000 first printing.
Top customer reviews
However, the fictional (non-empirical) idea that a manager can create such a team by kicking off the people who disagree violates the very trust and freedom from retaliation principles that are necessary at the base of the pyramid, and I believe this reflects the author's lack of actual experience at other than consulting.
I've read it once and listened to it on Audible twice. I give it to all the leaders I help develop and they all love it. It's easy reading, but presents it in a non-threatening way. Definitely should be required reading for all managers.
The leadership fable tells the story of DecisionTech Inc, a promising and well-funded Silicon Valley start-up with an experienced and expensive executive team, which is underachieving and experiencing low morale because of poor teamwork. We watch as a new CEO, Kathryn Petersen, diagnoses the problems and systematically deals with them, confronting and overcoming resistance, and building the executives into a true team.
The five dysfunctions which cause lack of teamwork, according to Lencioni's model, are:
* Absence of trust, which causes team members not to be open with each other.
* Fear of conflict, which prevents unfiltered debate of ideas.
* Lack of commitment, because there is no opportunity for team members' views to be aired and taken into consideration.
* Avoidance of accountability, which flows from the lack of buy-in by team members.
* Inattention to results, which is the inevitable result of avoiding accountability.
Lencioni is a skilled "business fiction" writer, and he manages to inject plenty of tension and interest into what could otherwise be fairly dry management theory. I found the book an enjoyable and informative read, and I believe that many of the organisations I have encountered would benefit greatly from taking the author's team-building lessons to heart.