The Five Dysfunctions of a Team: A Leadership Fable 1st Edition

by Patrick Lencioni (Author)

1,802 customer reviews

in Management Science

ISBN-13: 978-0787960759

ISBN-10: 0787960756

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In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams.

Kathryn Petersen, Decision Tech's CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni's utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight.

Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.

The Five Dysfunctions of a Team: A Leadership Fable

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Editorial Reviews

Amazon.com Review

Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, The Five Dysfunctions of a Team is an entertaining, quick read filled with useful information that will prove easy to digest and implement. This time, Lencioni weaves his lessons around the story of a troubled Silicon Valley firm and its unexpected choice for a new CEO: an old-school manager who had retired from a traditional manufacturing company two years earlier at age 55. Showing exactly how existing personnel failed to function as a unit, and precisely how the new boss worked to reestablish that essential conduct, the book's first part colorfully illustrates the ways that teamwork can elude even the most dedicated individuals--and be restored by an insightful leader. A second part offers details on Lencioni's "five dysfunctions" (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), along with a questionnaire for readers to use in evaluating their own teams and specifics to help them understand and overcome these common shortcomings. Like the author's previous books, The Five Temptations of a CEO and Obsessions of an Extraordinary Executive, this is highly recommended. --Howard Rothman

From Publishers Weekly

In keeping with the parable style, Lencioni (The Five Temptations of a CEO) begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group. 100,000 first printing.

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Product details

Hardcover: 229 pages
Publisher: Jossey-Bass; 1st edition (April 11, 2002)
Language: English
ISBN-10: 0787960756
ISBN-13: 978-0787960759
Product Dimensions: 5.6 x 0.9 x 8.3 inches
Shipping Weight: 13.6 ounces (View shipping rates and policies)
Average Customer Review: 4.6 out of 5 stars See all reviews (1,802 customer reviews)
Amazon Best Sellers Rank: #144 in Books (See Top 100 in Books)
- #1 in Books > Business & Money > Human Resources > Human Resources & Personnel Management
- #1 in Books > Business & Money > Management & Leadership > Management Science
- #1 in Books > Textbooks > Business & Finance > Management

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Customer Reviews

1,802

4.6 out of 5 stars

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Top Customer Reviews

Real challenges for real teams

ByReid Mccormickon June 27, 2016

Format: HardcoverVerified Purchase

This book has been on the “to read” list for quite some time now. I know it has been a popular book among managers for years, and I have enjoyed hearing Patrick Lencioni speak on several occasions, but for one reason or another, every year this book kept getting kicked down the list.

Finally, I bought the book and was excited to read it. I opened it up, and a cold shiver went down my spine. When I saw that the first section of the book was titled “The Fable” and written like story, I rolled my eyes thinking I just wasted my money. But I pushed through, and to my surprise, I really enjoyed this book.

I strictly read non-fiction. I have tried, but fiction does not appeal to me. I was tempted to read only the last section of the book which is in essay form, but I’m glad I didn’t. Lencioni can tell a convincing story while driving home the message without being cheesy or painfully obvious.
I definitely think this book would be good for anyone who has to lead a team. Teamwork is incredibly difficult, however it can provide amazing results. I can attest that the five dysfunctions are real and a challenge to overcome.

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Seemingly Obvious Model with High Value

BySteve BerczukVINE VOICEon January 22, 2015

Format: HardcoverVerified Purchase

Following the idiom of The Goal and The Deadline, this book spends most of its time teaching its lessons using the example of a fictionalized story of a new CEO joining company in trouble. Rather than teaching you about Supply Chains, or Software teams, this book teaches how to identify groups of people who aren't actually teams, and help them discover how to be teams. The CEO in the story uses the model to help the executive "team" become a team in more than name. There is a brief summary of the model at the end, but the story form really drives the point home better than the 37 page summary of the model. You could just jump to the summary of the model, but the lessons might not stick, and the power of the simple model might be as clear. (and the simple, "obvious" things are often the ones that people ignore) If you are on a team, you'll find value in this quick to read book, either as a way to lead others to form a better team, or as a way to understand what's happening around you so that you can do better.

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In combination with the concepts from Blanchard's One Minute Manager ...

ByJay Kayon April 23, 2017

Format: HardcoverVerified Purchase

In combination with the concepts from Blanchard's One Minute Manager (especially the first one and Leadership and the One Minute Manager) this book completes a "how-to" of personnel management. If you treat One Minute Manger advice as stuff you SHOULD DO, and use Lencioni's warnings of dysfunction as examples of stuff you and your team SHOULD NOT DO, (that is to say, don't let the dysfunctions happen) you will strike a balance of masterful skill in leadership and management.

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Some great points about necessity of open debate, but flawed method of bringing it about

ByRobert Shuleron August 31, 2015

Format: HardcoverVerified Purchase

The point about team members being willing and able to debate substantive issues without fear is very representative of the way successful teams worked at NASA in the 1960s through about 1985, and so this point is, I believe, correct. Further, the idea that very top management must be on board with this idea for it to work is also correct, because if management disapproves of conflict and disagreement, it will reassign people and destroy teams that discuss and debate openly.

However, the fictional (non-empirical) idea that a manager can create such a team by kicking off the people who disagree violates the very trust and freedom from retaliation principles that are necessary at the base of the pyramid, and I believe this reflects the author's lack of actual experience at other than consulting.

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Good enough, but incomplete

ByAllan Elderon June 13, 2014

Format: Kindle EditionVerified Purchase

I really enjoy this material, however, in my opinion, it's incomplete. It does an adequate job of explaining the 5 Dysfunctions, but unless you have some knowledge of many other tools and techniques, it does not offer any real methods for implementing the ideas. It's like they wrote this to introduce people to the Dysfunctions and expect them to go to the training to find out how to fix them. As a consultant and trainer, I have to supplement these concepts extensively to make them usable for clients. A good example is the first Dysfunction (Trust). While the book explains its importance and some basic ideas to increase trust, if you don't use an instrument such as the DISC, MBTI, SDI, or similar tool, you can't just improve trust. Different types of people have completely different issues in relation to overcoming trust issues.

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Very good breakdown

ByBasic guidelineson December 16, 2016

Format: Kindle EditionVerified Purchase

The breakdown of common problems experienced by teams is done very well. I enjoyed the latter half of the book much better than the first half. Though the story did manage to illustrate a few of the challenges a leader may face while trying to "grow" their team, it seemed very stiff. I did not feel that the story offered as much insight as the breakdown of each dysfunction in the second portion. I felt three stars was fair as I could have saved time by skipping the first part.

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Should be required reading for everyone in a leadership position

ByDoc StewVINE VOICEon May 24, 2016

Format: HardcoverVerified Purchase

I've read a lot of leadership books, and this one is my favorite. It's told in a fable setting with a made-up company and staff. The ideas presented about developing a team seem obvious, but when you dig deeper, you realize how challenging it can be. There's a lot of insight offered here, and it's great to reference back to.

I've read it once and listened to it on Audible twice. I give it to all the leaders I help develop and they all love it. It's easy reading, but presents it in a non-threatening way. Definitely should be required reading for all managers.

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Wonderfully and painfully introspective!

ByRhinoATLon February 9, 2015

Format: Kindle EditionVerified Purchase

This book has helped me see where I struggle as both a team member and a leader, the five dysfunctions of a team are real and so prevalent in organizations today!

This book is divided into two parts, one is a narrative of the issues (aka dysfunctions) a team encountered with a new boss taking over, the second is a breakdown of the five dysfunctions and how, if left unchecked, they will affect a team. The author breaks down symptoms that will occur if left but also symptoms if fixed.

If you're in a hurry I would say you could skip to the second half of the book and jump right into the application phase, but you would be missing some of the foundation the author used in the first section.

A great read, introspective and informative, definitely add this to your collection!

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Great book for a leadership team.

Published 1 hour ago by Elizabeth T.

Great read

I like that the book explains things in details. I dislike that,for the most part, it tells it in a f form of a story, but this is what many people like about the book.Read more

Published 9 hours ago by Amazon Customer

Tried and true, it helped our team

We use this at work and it's surprisingly helpful and interesting

Published 23 hours ago by Elaine A. Lahey

Five Stars

Awesome and quick!

Published 1 day ago by Kendall McManus

Good choice

This is an EXCELLENT book for someone wanting to learn some basics about leadership ! Easy to read and extertaing

Published 2 days ago by meghan tarantino

Four Stars

Easy to read story with nice insights on how to make a leadership team function better.

Published 5 days ago by Jon Lyons

This is a book so good everyone needs to read it

This is a book so good everyone needs to read it. A good company consists of good people delivering good useful products.Read more

Published 9 days ago by Mike S.

Great story telling

Great story telling, that is the key. Concepts were given via stories and it was engaging as well as informative!
I use this now in my team.

Published 11 days ago by Maradelyn

Five Stars

perfect thanks.

Published 12 days ago by Johnny g

Five Stars

Item was received as promised!

Published 22 days ago by Brandon

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