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The Five Dysfunctions of a Team: A Leadership Fable Hardcover – April 11, 2002

4.6 out of 5 stars 6,102 ratings

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From the Publisher

five dysfunctions of a team book, patrick lencioni, teamwork book, leadership book, leading a team

The Five Dysfunctions of a Team Model

five dysfunctions of a team book, patrick lencioni, teamwork book, leadership book, leading a team

Like it or not, all teams are potentially dysfunctional. This is inevitable because they are made up of fallible, imperfect human beings. From the basketball coach to the executive suite, politics and confusion are more the rule than the exception. However, facing dysfunction and focusing on teamwork is particularly critical at the top of an organization because the executive team sets the tone for how all employees work with one another. Fortunately, there is hope. Counter to conventional wisdom, the causes of dysfunction are both identifiable and curable. The first step toward reducing politics and confusion within your team is to understand that there are five dysfunctions to contend with, and address each that applies, one by one.

DYSFUNCTION #1: ABSENCE OF TRUST

The fear of being vulnerable with team members prevents building of trust within the team.

DYSFUNCTION #2: FEAR OF CONFLICT

The desire to preserve artificial harmony stifles the occurrence of productive, ideological conflict.

DYSFUNCTION #3: LACK OF COMMITMENT

The lack of clarity or buy-in prevents team members from making decisions they will stick to.

DYSFUNCTION #4: AVOIDANCE OF ACCOUNTABILITY

The need to avoid interpersonal discomfort prevents team members from holding one another accountable for their behaviors and performance.

DYSFUNCTION #5: INATTENTION TO RESULTS

The pursuit of individual goals and personal status erodes the focus on collective success.

Editorial Reviews

Amazon.com Review

Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, The Five Dysfunctions of a Team is an entertaining, quick read filled with useful information that will prove easy to digest and implement. This time, Lencioni weaves his lessons around the story of a troubled Silicon Valley firm and its unexpected choice for a new CEO: an old-school manager who had retired from a traditional manufacturing company two years earlier at age 55. Showing exactly how existing personnel failed to function as a unit, and precisely how the new boss worked to reestablish that essential conduct, the book's first part colorfully illustrates the ways that teamwork can elude even the most dedicated individuals--and be restored by an insightful leader. A second part offers details on Lencioni's "five dysfunctions" (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), along with a questionnaire for readers to use in evaluating their own teams and specifics to help them understand and overcome these common shortcomings. Like the author's previous books, The Five Temptations of a CEO and Obsessions of an Extraordinary Executive, this is highly recommended. --Howard Rothman

From Publishers Weekly

In keeping with the parable style, Lencioni (The Five Temptations of a CEO) begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group. 100,000 first printing.

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Product details

  • Publisher ‏ : ‎ Jossey-Bass; 1st edition (April 11, 2002)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 229 pages
  • ISBN-10 ‏ : ‎ 0787960756
  • ISBN-13 ‏ : ‎ 978-0787960759
  • Item Weight ‏ : ‎ 14 ounces
  • Dimensions ‏ : ‎ 8.75 x 6 x 1 inches
  • Customer Reviews:
    4.6 out of 5 stars 6,102 ratings

About the author

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Patrick Lencioni is founder and president of The Table Group, a firm dedicated to helping leaders improve their organizations’ health since 1997. His principles have been embraced by leaders around the world and adopted by organizations of virtually every kind including multinational corporations, entrepreneurial ventures, professional sports teams, the military, nonprofits, schools, and churches.

Lencioni is the author of ten business books with over three million copies sold worldwide. His work has appeared in the Wall Street Journal, Harvard Business Review, Fortune, Bloomberg Businessweek, and USA Today.

Prior to founding The Table Group, Lencioni served on the executive team at Sybase, Inc. He started his career at Bain & Company and later worked at Oracle Corporation.

Lencioni lives in the San Francisco Bay Area with his wife and their four sons.

To learn more about Patrick and The Table Group, please visit www.tablegroup.com.

Customer reviews

4.6 out of 5 stars
4.6 out of 5
6,102 global ratings

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@Timothy_Hughes
5.0 out of 5 stars New Team to Manage? Try This
Reviewed in the United Kingdom on December 23, 2019
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5.0 out of 5 stars Thought provoking and easy read!
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Yas
5.0 out of 5 stars Really good read
Reviewed in the United Kingdom on May 24, 2016
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John G
5.0 out of 5 stars An Essential Read for Progressive Managers
Reviewed in the United Kingdom on March 9, 2010
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AS
3.0 out of 5 stars Although warmly recommended by many sources
Reviewed in the United Kingdom on December 14, 2017
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