The Five Dysfunctions of a Team: A Leadership Fable 1st Edition

by Patrick Lencioni (Author)

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ISBN-13: 978-0787960759

ISBN-10: 0787960756

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In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams.

Kathryn Petersen, Decision Tech's CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni's utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight.

Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.

The Five Dysfunctions of a Team: A Leadership Fable

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Editorial Reviews

Amazon.com Review

Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, The Five Dysfunctions of a Team is an entertaining, quick read filled with useful information that will prove easy to digest and implement. This time, Lencioni weaves his lessons around the story of a troubled Silicon Valley firm and its unexpected choice for a new CEO: an old-school manager who had retired from a traditional manufacturing company two years earlier at age 55. Showing exactly how existing personnel failed to function as a unit, and precisely how the new boss worked to reestablish that essential conduct, the book's first part colorfully illustrates the ways that teamwork can elude even the most dedicated individuals--and be restored by an insightful leader. A second part offers details on Lencioni's "five dysfunctions" (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), along with a questionnaire for readers to use in evaluating their own teams and specifics to help them understand and overcome these common shortcomings. Like the author's previous books, The Five Temptations of a CEO and Obsessions of an Extraordinary Executive, this is highly recommended. --Howard Rothman

From Publishers Weekly

In keeping with the parable style, Lencioni (The Five Temptations of a CEO) begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group. 100,000 first printing.

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Product details

Hardcover: 229 pages
Publisher: Jossey-Bass; 1st edition (April 11, 2002)
Language: English
ISBN-10: 0787960756
ISBN-13: 978-0787960759
Product Dimensions: 5.6 x 0.9 x 8.3 inches
Shipping Weight: 13.6 ounces (View shipping rates and policies)
Average Customer Review: 1,818 customer reviews
Amazon Best Sellers Rank: #224 in Books (See Top 100 in Books)
- #1 in Books > Textbooks > Business & Finance > Human Resources
- #1 in Books > Textbooks > Business & Finance > Management
- #1 in Books > Business & Money > Management & Leadership > Management Science

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In combination with the concepts from Blanchard's One Minute Manager ...

ByJay Kayon April 23, 2017

Format: HardcoverVerified Purchase

In combination with the concepts from Blanchard's One Minute Manager (especially the first one and Leadership and the One Minute Manager) this book completes a "how-to" of personnel management. If you treat One Minute Manger advice as stuff you SHOULD DO, and use Lencioni's warnings of dysfunction as examples of stuff you and your team SHOULD NOT DO, (that is to say, don't let the dysfunctions happen) you will strike a balance of masterful skill in leadership and management.

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Some great points about necessity of open debate, but flawed method of bringing it about

ByRobert Shuleron August 31, 2015

Format: HardcoverVerified Purchase

The point about team members being willing and able to debate substantive issues without fear is very representative of the way successful teams worked at NASA in the 1960s through about 1985, and so this point is, I believe, correct. Further, the idea that very top management must be on board with this idea for it to work is also correct, because if management disapproves of conflict and disagreement, it will reassign people and destroy teams that discuss and debate openly.

However, the fictional (non-empirical) idea that a manager can create such a team by kicking off the people who disagree violates the very trust and freedom from retaliation principles that are necessary at the base of the pyramid, and I believe this reflects the author's lack of actual experience at other than consulting.

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Good enough, but incomplete

ByAllan Elderon June 13, 2014

Format: Kindle EditionVerified Purchase

I really enjoy this material, however, in my opinion, it's incomplete. It does an adequate job of explaining the 5 Dysfunctions, but unless you have some knowledge of many other tools and techniques, it does not offer any real methods for implementing the ideas. It's like they wrote this to introduce people to the Dysfunctions and expect them to go to the training to find out how to fix them. As a consultant and trainer, I have to supplement these concepts extensively to make them usable for clients. A good example is the first Dysfunction (Trust). While the book explains its importance and some basic ideas to increase trust, if you don't use an instrument such as the DISC, MBTI, SDI, or similar tool, you can't just improve trust. Different types of people have completely different issues in relation to overcoming trust issues.

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Very good breakdown

ByBasic guidelineson December 16, 2016

Format: Kindle EditionVerified Purchase

The breakdown of common problems experienced by teams is done very well. I enjoyed the latter half of the book much better than the first half. Though the story did manage to illustrate a few of the challenges a leader may face while trying to "grow" their team, it seemed very stiff. I did not feel that the story offered as much insight as the breakdown of each dysfunction in the second portion. I felt three stars was fair as I could have saved time by skipping the first part.

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Should be required reading for everyone in a leadership position

ByDoc StewVINE VOICEon May 24, 2016

Format: HardcoverVerified Purchase

I've read a lot of leadership books, and this one is my favorite. It's told in a fable setting with a made-up company and staff. The ideas presented about developing a team seem obvious, but when you dig deeper, you realize how challenging it can be. There's a lot of insight offered here, and it's great to reference back to.

I've read it once and listened to it on Audible twice. I give it to all the leaders I help develop and they all love it. It's easy reading, but presents it in a non-threatening way. Definitely should be required reading for all managers.

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How to fix team problems

ByJohn Gibbson September 15, 2011

Format: Kindle EditionVerified Purchase

It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare, according to Patrick Lencioni in this book. Because they are made up of imperfect human beings, teams are inherently dysfunctional. Teamwork requires mastering a set of behaviours that are theoretically uncomplicated but very difficult to put into practice.

The leadership fable tells the story of DecisionTech Inc, a promising and well-funded Silicon Valley start-up with an experienced and expensive executive team, which is underachieving and experiencing low morale because of poor teamwork. We watch as a new CEO, Kathryn Petersen, diagnoses the problems and systematically deals with them, confronting and overcoming resistance, and building the executives into a true team.

The five dysfunctions which cause lack of teamwork, according to Lencioni's model, are:

* Absence of trust, which causes team members not to be open with each other.
* Fear of conflict, which prevents unfiltered debate of ideas.
* Lack of commitment, because there is no opportunity for team members' views to be aired and taken into consideration.
* Avoidance of accountability, which flows from the lack of buy-in by team members.
* Inattention to results, which is the inevitable result of avoiding accountability.

Lencioni is a skilled "business fiction" writer, and he manages to inject plenty of tension and interest into what could otherwise be fairly dry management theory. I found the book an enjoyable and informative read, and I believe that many of the organisations I have encountered would benefit greatly from taking the author's team-building lessons to heart.

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Personal game changer

ByDon Boschon September 27, 2016

Format: Kindle EditionVerified Purchase

Rarely do you come across a book that is as much transformational as informational. And you know the author is on to something good when the principles apply in many settings, not just business. This simple book challenged me to think differently about all my relationships with team members, including my family team at home. Finally realized that the right sort of conflict is not only normal, but needed on strong teams. No more running from it. Heartily recommended.

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Most recent customer reviews

A must-read for leaders!

I love Lencioni's method of delivery. Having the content presented as a fictional story engages the reader and helps him or her to see the concepts in action.Read more

Published 3 days ago by Michelle Rayburn

Fantastic story with very clear concepts

This book can be read in 3 hours. Fantastic story with very clear concepts. Used with multiple teams.

Published 3 days ago by Ron D'Ercole

... read and I was able to connect with it pretty quickly. I liked it so much I went ...

This was my first Leadership book I have read and I was able to connect with it pretty quickly. I liked it so much I went and bought "Overcoming the Five Dysfunctions of a...Read more

Published 3 days ago by Deborah Brambley

Five Stars

Fantastic

Published 3 days ago by Ollie

A must read and apply for any team leader

This book about team is just amazing. I have indeed discover the dysfunctions of a team i had been missed before.Read more

Published 4 days ago by Franck

Five Stars

Got a great deal. These books look great and I look forward to reading this with our team.

Published 6 days ago by Amazon Customer

First of a Two Book Set - Both Needed But This is the Essential One

Lencioni shares simple truths about teams that should be more intuitively obvious to everyone. Yet, these things are very easy to grasp while being very difficult to actually...Read more

Published 8 days ago by Michael

Five Stars

Quick read with lots of great information for building and working with a functional, successful team!

Published 8 days ago by Ramona Reynolds

Never made it past the first few pages. It ...

Never made it past the first few pages. It was just too ridiculous of a scenario to start with. The moment the statement came that there is no sexual discrimination in silicone...Read more

Published 9 days ago by Andrea Schmidt

Wow. I wish more companies used these principles

My husband has a small business and uses this book as his bible. Since adopting The principles outlined here, he has improved his staff's happiness tenfold.Read more

Published 12 days ago by Debbie H

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