- Hardcover: 386 pages
- Publisher: Wiley; 1 edition (January 22, 2007)
- Language: English
- ISBN-10: 0470009918
- ISBN-13: 978-0470009918
- Product Dimensions: 6.4 x 1.4 x 9.3 inches
- Shipping Weight: 1.6 pounds (View shipping rates and policies)
- Average Customer Review: 14 customer reviews
- Amazon Best Sellers Rank: #2,357,951 in Books (See Top 100 in Books)
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Five Key Principles of Corporate Performance Management 1st Edition
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"Paladino lives up to his commitment to his readers with his practical examples of organizations using the implementation of a CPM Office to integrate disparate performance management methodologies into a comprehensive and coordinated model for performance improvement." (Strategic Finance, February 2008)
"…is a must read for any top level executive interested in the real-world application of corporate performance management." (Quality Progress, May 2007)
From the Inside Flap
What do award-winning commercial, public, and nonprofit enterprises know that eludes most of today's executives? How do they organize and conduct themselves to accelerate and achieve outsized results? What core processes and best practices do they leverage? Learn the key principles of executing strategy from the executives directly in Five Key Principles of Corporate Performance Management.
Five Key Principles of Corporate Performance Management not only chronicles innovative best practices from award-winning executives, but also brings you a proven implementation model that has accelerated breakthrough results. Learn new techniques common to Malcolm Baldrige, the Balanced Scorecard Hall of Fame, Sterling Quality, Fortune 100 Best, APQC, and Forbes Award winners.
Drawing from executive and thought leader Bob Paladino's advisory experiences with award-winning and high-performing organizations, Five Key Principles of Corporate Performance Management provides a clear road map for executing enterprise strategy.
The Five Principle model moves well beyond traditional "how to" books and offers a fresh approach to integrating multiple methods to optimize results. Five Key Principles of Corporate Performance Management illustrates how to employ the Five Key Principles that all high-performing enterprises practice:
- Establish and Deploy a CPM Office and Officer
- Refresh and Communicate Strategy
- Cascade and Manage Strategy
- Improve Performance
- Manage and Leverage Knowledge
Numerous case studies and best practice research from world-renowned enterprises are included.
In addition, insights from executives who have won the most globally recognized awards in business are provided, as are key process maps, strategy maps, balanced scorecards, comparative tables, project plans, testimonials, charts, graphs, and screen shots of BSC and KM systems.
Providing practical executive and practitioner best practice examples, Five Key Principles of Corporate Performance Management will help drive meaningful results in your organization.
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His book is also a great tool, and my rating may be somewhat biased by the fact that having seen Bob a couple of times cover much of the same material in person,the book is just a tad tougher to grasp - and that may be because the presentation in person is so good. Also, in order to get the most out of the book, some prep work is required - so the book really can't stand alone.
Bob does a great job of not only presenting the five key components to Corporate Performance Management (CPM), but does so with both theory and case studies. In the book, each of the five principles are covered sequentially, with recurring appearances by various award winning companies in case studies.
In order for Bob's book to be of full use, you really need to be familiar with Kaplan and Noron's Balanced Scorecard methodology, and it is helpful if you have working knowledge of Six Sigma as well.
The message - which comes across with clarity, is that CPM is a continuous process, and success is garnered through the application of five key principles, which are co-dependent. Ignorance of one or more of the principles invites failure.
Bob moves past Balanced Scorecard and Six Sigma theories to discuss practical implementation of the principles, and leans heavily on examples in the case studies to both provide understanding and provoke thought in your own implementation.
By all means, see Bob in person if you can. If you are going to work in a CPM organization or are contemplating implementation, read Kaplan and Norton and some Six Sigma material first. Then, absolutely, read this book. Bob's book will help knit the process together.
The book is both stimulating and a fun read. While other books may go into a great amount of detail on particular aspects of performance management, the author stays at a level that holds the attention of the reader while providing ample real life examples to make the material understandable.
This is probably the first book to complete the circle of organizational performance management in such a comprehensive manner. What I found especially helpful was that the author taps into the knowledge from a variety of quality and performance management organizations.
The Five Key Principles of Corporate Performance Management takes the author's real world experiences of integrating accountability into organizations. The author's personal experience with the trials and tribulations of implementing such a challenging system allows you to relate to the issues you will face with personalities and resistance. Learning the concept of the Balanced Scorecard and why such a system is beneficial to a corporation is easy to understand. Implementing such a system is an art in itself. Having lead an Scorecard implentation at the corporate level myself, I can directly relate to the examples outlined in each chapter. This is a must read for those considering taking the difficult task on.