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  • NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
  • COVERAGE: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one.
  • EASY CLAIMS PROCESS: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it.
  • EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • MORE DETAILS: Additional information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase (if you do not see this email, please check your spam folder). Contact us if you cannot locate your plan confirmation and Terms & Conditions via email at AmazonFeedback@Asurion.com.

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  • NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
  • COVERAGE: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one.
  • EASY CLAIMS PROCESS: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it.
  • EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • MORE DETAILS: Additional information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase (if you do not see this email, please check your spam folder). Contact us if you cannot locate your plan confirmation and Terms & Conditions via email at AmazonFeedback@Asurion.com.
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FixMeStick Gold Computer Virus Removal Stick for Windows PCs - Unlimited Use on Up to 3 Laptops or Desktops for 1 Year - Works with Your Antivirus

3.8 out of 5 stars 5,204 ratings

$58.95
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Color Black
Memory Storage Capacity 8 GB
Brand FixMeStick
Hardware Interface USB
Flash Memory Type USB

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  • WHAT YOU GET: FixMeStick Virus Removal Tool for Windows PCs (Windows XP, Vista, 7, 8, 8.1, 10, and 11. 512 MB RAM required), Getting Started Guide, our virus removal guarantee backed by our friendly Canadian based Customer Support Team.
  • EXPERT TECHNOLOGY ANYONE CAN USE: plug it in and the FixMeStick reboots your computer from a system on the stick to remove viruses that snuck past your antivirus software.
  • REMOVES THE LATEST THREATS: The FixMeStick automatically updates its engines for up-to-the-second detection and removal of the latest threats.
  • SAVE TIME: Save a trip to the computer repair store and run your FixMeStick once a month from the comfort and privacy of your home. FixMeStick removes viruses, Trojans, rootkits, ransomware, or other malware lurking on your system.
  • DURABLE DESIGN: Capless, high-quality metallic USB with fully encapsulated chip on board (COB) technology that is waterproof, shockproof and dustproof. Built in keyring so you always have it with you.

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From the brand

MA, CV, FMS, capes
FMS, SMS, brandstory
The superhero look on our customers’ faces when they see what they can do is incredibly elevating.

Our story


How we got our start
The original FixMeStick virus removal device was developed in 2011. Co-founders Marty Algire and Corey Velan created a product that solved the problem many of their family and friends were facing: removing computer viruses! In 2019 we launched the StartMeStick to breathe new life into old computers.
What makes our product unique
Non-techie people can use our products to do things that required a PhD in IT before we came along.
Why we love what we do
The look on our customers’ faces and their reactions to what we enable them to do is incredibly elevating. And, we get to wear capes to work everyday.

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FixMeStick Gold Computer Virus Removal Stick for Windows PCs - Unlimited Use on Up to 3 Laptops or Desktops for 1 Year - Works with Your Antivirus
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JUANWE 128GB USB Flash Drives USB 3.0 Flash Drive Slide Retractable USB Memory Stick 128G Data Storage,Blue
Customer Rating 3.8 out of 5 stars (5204) 4.6 out of 5 stars (68) 4.6 out of 5 stars (68) 4.3 out of 5 stars (586)
Price $58.95 $21.99 $16.99 $14.38
Shipping FREE Shipping. Details FREE Shipping on orders over $25.00 shipped by Amazon or get Fast, Free Shipping with Amazon Prime FREE Shipping on orders over $25.00 shipped by Amazon or get Fast, Free Shipping with Amazon Prime FREE Shipping on orders over $25.00 shipped by Amazon or get Fast, Free Shipping with Amazon Prime
Sold By FixMeStick Belcom Store Belcom Store JUANW
Color Black 3 Mixed Colors 3 Mixed Colors 1Pack 3.0
Hardware Interface USB USB 3.0, USB 1.1, USB 2.0 USB 3.0, USB 2.0, USB 1.1 USB 3.0
Item Dimensions 8 x 5 x 0.75 inches
Memory Storage Capacity 8 GB 64 GB 16 GB 128.0 GB

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Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here

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3.8 out of 5 stars
3.8 out of 5
5,204 global ratings

Top reviews from the United States

Reviewed in the United States 🇺🇸 on November 12, 2015
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3.0 out of 5 stars It works! It works!!! All files saved, clean, virus gone and new viruses blocked!!!
By Mary I. Oliver on November 12, 2015
[[VIDEOID:50d6c2563d5bc605c2f9fd5369af6547]] After being hacked over 10 times in the past 5 years by phony high priced competing vision teachers, book sellers from Milan, Italy and Kiev, Ukraine; I was forced to learn computer security.

I will not reveal the main secrets here. But this information will help some people;

I bought Fixmestick. It works! 3 computers for 1 year.

Sometimes I need to also do other things after Fixmestick; (I wont list all here because the 2 hackers watch my Amazon reviews, pages and gang together with about 5 other people, troll, attack our products, books... and try to learn how I been 'successfully' protecting myself against them.)

I did this to fix 2 computers the hackers infected;

The virus was so bad! Got in the drive, windows, cpu, bios.. It blocked my access to the internet, then computer. But they continued to have access to the computer. They locked me out! And then they started to try to steal my files.., lock-corrupt them.

Steps; (Someone with more experience probably knows a quicker way, order to do this. My new tech has changed it and added other things.)

Do Fixmestick 1st.

Then; clean the drive, bios and cpu. Unplug everything inside the computer. Remove the battery. Learn how to reset, clear the bios, cpu, all things inside the computer.

Do Fixmestick again.

Then; restore the system to factory state; wipe the drive clean; do a full system wipe/recovery. (If tech savvy; wipe the drive when its removed by using a special device.)

Do Fixmestick again. Open computer, unplug all again to reset bios, cpu...

Keep repeating the steps until the computer is clear.

Wish I had Fixmestick before I gave up and gave away 2 of my old computers I thought were broken. It was only a virus. Virus got into power setting or something; would not turn on. I bet Fixmestick could have fixed that computer too. I kept a few other broken computers and was able to fix all with Fixmestick and gift them to friends.

I now have a technician I pay monthly; each time I am on-line on Skype... anywhere; after I am off-line; I give the computer to the tech. He cleans it. We have a lot of computers now; kept in constant cycle. Use one online, then give to the tech to wipe clean. Use a new clean computer for the next Skype... contact online.

For actions like using passwords, files, our websites on-line; I use a different computer and different internet service... (cant reveal all).
And still have the tech clean the computer after I visit the internet. Computers are kept in rotation; constantly using a new, clean one.

We also use other security, secret ways to block intruders.

This has helped us focus on our work, business. And leave the hackers, worries, time consuming repairs in the past.

I was not going to do a review because; then the hackers will see it and know one thing I use to protect my computers. But Fixmestick has been so nice, customer service helpful, calls me back... I had to thank them. And; most people know about Fixmestick anyway; is helping a lot of people. It is on TV... There are other reasons I feel its safe to post this review. But wont tell ya here!

Thank you Fixmestick!

IMPORTANT; On Jan 1st, 2016; I used the stick and it showed 2 trojans. Happened on 2 computers after using it on a 3rd first and suspected something wrong because it seemed to be shutting off my internet and could not update the 2nd time after it started in full screen. But it seemed to scan ok, no virus.

So; I tried the stick on the other 2 computers. Internet connection ok but then it showed the 2 Trojans, said computer may be infected. I let the Fixmestick remove them. This caused access to and function of security, firewall, control panel, tons of functions to stop working. Ahhh!
Files seem ok.

Fixmestick will sometimes (rarely) detect normal things on the computer and ask if you want to remove them. They sometimes label them as trojans. I had this problem recently and did the following reversal below.
I could not find trojans in the computer by doing a search. Sometimes the stick really finds trojans... and the trojan really has that name. But if not; the stick will still label as trojan if it is a trojan or suspected trojan.

This is how I fixed the problem; I turned on the stick again. Click to undo the last quarantine; it reversed the last action and the computer is normal again. System restore also works, but; hackers often also infect restore points.
(I use the stick as a monthly check. I did not have any reason to use it this time; no problem with computer.)
To be safe I also did a fill recovery... and the stick continued to work. Called support; they said the stick update did not go correct on all 3 computers. I wonder if a hacker interfered with the update or if my internet cord broke. FixmeStick gave me a secret way to update the stick completely. All is well now.

Update Jan 15, 2016; Fixmestick found 3 things during new scan and labeled as Trojans, removed them, put in quarantine. See picture and video. Computer was basically ok before removing them but the internet was weird, like my ip was wrong or spyware following me; websites signing me out, asking for the password again. After removed the 3 things with the stick; no problems on internet and computer very fast! Handles a 1GB pdf...

But: I want the Fixmestick tech to go into my computer to look at these because removing them did cause some options on reboot to be removed. Maybe that is good. The options returned after windows update. I want a tech to check the quarantine to be sure what the 3 things the stick removed are. So I know exactly what is going on with the computer. Some might be windows updates or are Trojans. (2 business competitors are always trying to hack my computers.) Microsoft recently updated the computer, I re-ran the stick; 2 and 1/2 hours and says computer is clean. Its working very well! Tech is going to call me back and look at the quarantine before I permanently delete it.

After about a week, asking the techs on phone, email, support website to please go into my computer to look at the quarantine and tell me if it is a trojan or is part of a program, windows and needs to be put back in the computer; the techs could help me. Told me there is no way they can know what the quarantine is. I sent them a video of it, picture; still no help and 2 techs did not understand the question 5 times. So they seem to talk me out of pursuing the question. But; the computer was working ok again after a windows update. If there was a problem the tech would of stayed with me. Also; 3 techs say its abnormal for a scan to run 20 minutes and my scans were incomplete on those short ones on a diff computer. New tech says its normal sometimes. I notice other reviewers say they had similar problems with the stick saying it finds a trojan; then after allowing quarantine; the computer is missing a lot of functions. But undo of quarantine is always available. On one support website; it says it really may be a trojan. That most of time it is a trojan/virus and in these stubborn cases there is a work around. I am keeping at 5 stars; the stick still helps a lot. I uploaded a video and picture. Not sure if Amazon is going to post it.

I suspect the FixmeStick has become popular because it works. Many people buy it, more customers call in to learn how to use it, so they have to hire more techs. Not all can help you 100% on day one of their job but if you keep calling, you get one of the higher level techs.

The FixmeStick is constantly being upgraded; this keeps it able to detect new viruses and windows updates. Give it time. So far the computer is working fine. I deleted the quarantine from the computer, don't need a undo this time.

I save a copy of the quarantine on cd, the scripts the hackers use! Give it to my security guy when he's back from Florida vacation. Going to do this with every Trojan, virus... and give a copy to my business friends, post directions online so they know how to protect their computers from hackers.

Final thought; Even with all cords and battery unplugged, bios reset 2x and full system recovery; I doubt this fully clears all scripts, codes.... in the drive... because; a power on password is never removed after all this and the drive must be storing a original windows version for recoveries. So; can a hacker infect that? Fixmestick keeps removing/quarantining a Disk4/backup, recovery... something like that.

Time to learn how to completely erase the drive, cpu... and put a new windows in from a DVD.

UPDATE. For about 2 months; same problem with Fixmestick finding Trojans that might not be Trojans. But some may be. Anyway; If I allow more updates after I install windows 8.1; the stick only scans about 30 minutes. And this is supposed to be wrong. Its supposed to scan deep, fully and take at least 1 to 2 1/2 hours. So; if I suspect a virus I do a system and CPU, BIOS complete cleaning, recovery. Then; I do Fixmestick and still is at 35 minutes. Then I do all updates from windows 8 build to 8.1. Then STOP updates. Then scan with Fixmestick; it scans over a hour and finds a thing they call Trojan in Backup, Disk 3... Same as previously. I remove it. Lately when I remove this there are no problems with other software... But; if I do more updates; I think this is what is causing the stick to revert to partial 20 to 35 minute scans. Or it IS some weird virus. (I do have 2 hackers 'business competitors' on my back) Whatever it is; virus or Microsoft 8.1 colliding with Windows 10; the FixmeStick works after I do that other recovery stuff and the computer is perfect and fast.

UPDATE: Aug 2016; Review changed to 3 star; 95% of the time the stick only scans for 23 minutes. Does not find virus. I had to learn how to completely clean my computers myself. Barely use the stick now. Might be good in some cases to help make a full clean of drives, cpu, bios, ect.... easier, but the advertisements on TV for it scanning entire computer in 2-3 hours full scan... used to be true, now is false! It used to work that way but seems Microsoft... (seller of its own virus software) has altered things to prevent this. Fixmestick upgrades... cant get around it. Multiple contact to customer service was no help. They finally decided to get rid of me by stating "its normal for the scan to be only 20 minutes". I find this to be false because the scan says no virus, but computer still broken. So; I do my own clean of the computer; that fixes it, works perfect.

The main techs that created Fixmestick are overwhelmed with sales, customers. I think its so popular that they are hiring too many low grade techs. And; all of them cant figure out how to get around sneaky updates Microsoft... puts in the computer to block the sticks full function.

Well; at lease t I learned how to be my own tech.
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Top reviews from other countries

C. J. Simon
4.0 out of 5 stars Although the stick worked fine you never mentioned the £39
Reviewed in the United Kingdom 🇬🇧 on March 10, 2018
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1.0 out of 5 stars Does not work and no support provided
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michael moreau
1.0 out of 5 stars More guidance
Reviewed in the United Kingdom 🇬🇧 on December 22, 2020
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1.0 out of 5 stars Don't Waste Your Money!!
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Funnysockman
5.0 out of 5 stars First Class Problem Fixer
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