This jig helps me bend my flatware even with arthritis. The Customer Service is fantastic! I own two, so my Wife and I can work side by side using different sized rollers (included). If you have ever bought "Benders" in the past and have been disappointed, this will be the one and only you will use during your flatware bending career, and the others you bought will end up just like mine, in the junk parts drawer!! I enjoy making jewelry again, as the arthritis was so bad I couldn't keep doing all that mandrel pounding, now just a little to shape it up and poof your done!! Excellent!!!