Top critical review
55 people found this helpful
Amazing Picture Quality, No MacOS Support
on March 24, 2014
The picture quality of this cam is a huge step forward from the 640x480 IP cams I've been using. Great color, great sharpness. The software has also been improved greatly and is more intuitive and professional-looking, with a plethora of surveillance/security type features.
When in focus, the image is extremely sharp and clear. The focus range when zoomed out is about 12-30 inches; when zoomed in it's 48" to infinity. It's a shame they can't keep it in focus over the whole zoom range, and there is no manual focus adjustment so you're stuck with the factory adjustment, which limits the usefulness of the zoom feature for me. I use these cameras for remote monitoring of 3D printers, and the focus requirements are different from those of most surveillance applications.
The real deal-breaker for me, however, and the reason it's probably going back, is that a browser plug-in is required in order to view video, and the plug-in does not work under MacOS. Not under 10.6.8 on my Macbook Pro, nor under 10.7.5 on my iMac, with either Chrome or Firefox. Since the camera is very new I can understand they need time to work out all the bugs, but when I emailed tech support they replied "For Mac i would suggest using an app called Evocam as the browser will not have all of the options available." The email came from a no-reply address so I couldn't even write back and tell them I don't care about all the options, I just want to see video. I don't want to use a third-party application, and I don't particularly like Evocam. Requiring installation of a plugin makes it inconvenient for others with whom I might want to share the cam URL. Had tech support replied that they are working on the Mac browser plugin I might keep the cam, but based on their reply I doubt I will, tempting as the image quality is.