Fossil Q Grant Gen 1 Hybrid Sand Leather Smartwatch

3.0 out of 5 stars 55 customer reviews
| 11 answered questions

List Price: $195.00
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  • Fashionable take on wearable tech—round 44 mm case in gold-tone featuring cream guilloche dial with Roman numeral indices, three chronograph subdials, and tan leather calfskin band with tonal topstitching and buckle closure
  • Compatible with all Fossil brand 22mm straps. Compatible with Android and iOS operating systems
  • Receive filtered LED color-coded notifications from contacts Track everything from steps to calories
  • Engineered with Intel Innovation A depth rating of 3 ATM will withstand splashes or brief immersion in water—your watch should not be worn swimming or bathing
  • The item has a Rose Gold Tone

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Product Alert: For technical issues with Fossil Q Wearables, please contact Fossil Customer Care at 1-800-499-3056 M-F 8am-7pm CT or Sat 9:30am-6pm CT.
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$144.99 & FREE Shipping. Details & FREE Returns
Return this item for free
  • You can return this item for any reason and get a full refund: no shipping charges. The item must be returned in new and unused condition.
  • Read the full returns policy
How to return this item:
In Stock. Ships from and sold by Amazon.com. Gift-wrap available.

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  • Save Big On Open-Box & Used Products: Buy "Fossil Q Grant Gen 1 Hybrid Sand Leather Smartwatch” from Amazon Open-Box & Used and save 78% off the $195.00 list price. Product is eligible for Amazon's 30-day returns policy and Prime or FREE Shipping. See all offers from Amazon Open-Box & Used.
Product Alert: For technical issues with Fossil Q Wearables, please contact Fossil Customer Care at 1-800-499-3056 M-F 8am-7pm CT or Sat 9:30am-6pm CT.

Product description

A whole new watch for a whole new season—the Q Grant is inspired by simplicity and powered by connectivity. Designed using the Grant’s classic case and chronograph movement, this new wrist essential in rose gold is a cue to action and inspiration. HOW DO I CONNECT OR PAIR MY NEW WATCH TO THE PHONE? To start, select if your device is a watch or a bracelet on your phone. To make your device discoverable by Bluetooth you must place the device on the charger to take it out of "ship mode". This should make it discoverable immediately. Now the app needs to go through the scan phase to find an available device to pair with. When the search is complete you will see the device getting connected. Accept the Bluetooth pairing request by selecting “Pair”. You will see another connecting screen. If you don’t select “Pair” you will see an error screen. To double check if your device is paired, go in your phone’s general Bluetooth settings and see if the device is listed there. You may have to update your firmware at this point. To do so, start by tapping “Update”. You will be asked if you want to receive some push notifications. Tap “Nah. Whatever” if you don’t want to, tap “Yes, please” if you do. Then tap “Allow” to allow push notifications to go through. When everything is connected you will see a confirmation screen. Tap “Let’s go” to continue. If your smartphone is unable to find your watch: Only watches that are unpaired will appear during scanning. If yours is already paired with another smartphone, unpair it first (see iOS UnPairing) before pairing it with your new smartphone. Clearing the pair/bond between a phone and device has 2 aspects: The phone needs to forget about the device. You can do this by removing it from the phone's general Bluetooth settings The device needs to forget about the phone. This can only be done by resetting the device. If this doesn’t work, reset your watch (see How to Reset) Move your watch closer to the phone. WHY CAN’T I CONNECT THE WATCH TO MY PHONE? It could be one of the following reasons: You have not downloaded and installed the Fossil Q app. Follow the instructions on “How do I set up my new watch?” Your watch may not be close enough to your phone. Move your watch and your phone closer together. Your watch’s module might be powered off. Follow the instructions on “How do I power on the watch?” Your watch may not be charged enough. Place watch on charger to fully charge the device. The charger’s light will be red when charging and will change to blue when fully charged. Note: For help with the charger, see the Charger Help section. Bluetooth may be disabled on the phone. Try enabling Bluetooth on your phone using the phone’s Bluetooth settings. If it is already enabled, try disabling and re-enabling Bluetooth. Your watch may need to be unpaired and then reconnected to the phone. Follow the instructions on “How to unpair the watch from the phone?” and “How to reconnect the watch to the phone?” You may have held the watch’s On/Off button too long and accidentally put the watch into recovery mode. Open the Fossil Q app and then follow the app’s instructions. The device might be "sleeping" from lack of activity. Double-tap the device to wake it up or quickly press the button on the back of the device. This will allow the phone to connect again. The device might not be paired to the phone at all. Before trying to reset the device with the pinhole on the back, go into the app into the devices section and check if your device is even listed as one. If it's not, you can add it from that screen. This will take you through the device onboarding flow. If it is added already, you can try to manually connect it through the devices screen in the app.

  • Package Dimensions: 4.9 x 4.6 x 4.5 inches
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • Origin: China
  • ASIN: B015SUGKLY
  • California residents: Click here for Proposition 65 warning
  • Item model number: FTW10021
  • Batteries: 1 Lithium ion batteries required. (included)
  • Date first available at Amazon.com: November 20, 2015
  • Domestic Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • Amazon Best Sellers Rank: #85,693 in Cell Phones & Accessories (See Top 100 in Cell Phones & Accessories)
    • Average Customer Review:
      3.0 out of 5 stars 55 customer reviews
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    Product specifications

    Watch Information
    Brand, Seller, or Collection Name Fossil
    Model number FTW10021
    Part Number FTW10021
    Item Shape Round
    Dial window material type Mineral
    Display Type Analog, Non-Display
    Clasp Buckle
    Case material Stainless steel
    Case diameter 44 millimeters
    Case Thickness 15 millimeters
    Band Material leather calfskin
    Band length Men's Standard
    Band width 22 millimeters
    Band Color rose gold
    Dial color Beige
    Bezel material Stainless steel
    Bezel function Stationary
    Movement Processor
    Water resistant depth 99 Feet

    Customer Questions & Answers

    Customer Reviews

    Top Customer Reviews

    on December 8, 2015
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    11 comment| 37 people found this helpful. Was this review helpful to you?YesNoReport abuse
    on February 6, 2016
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    11 comment| 22 people found this helpful. Was this review helpful to you?YesNoReport abuse
    The manufacturer commented on the review below
    on January 18, 2017
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    11 comment| 3 people found this helpful. Was this review helpful to you?YesNoReport abuse
    The manufacturer commented on this review (What's this?)
    Thank you for submitting your review. We sincerely apologize about the experience you had with the Q device. We would like to speak to you further about your experience. Please contact our team at amazon@wearablessupport.com for more help. Thank you.
    on December 21, 2016
    Verified Purchase
    0Comment| 3 people found this helpful. Was this review helpful to you?YesNoReport abuse
    on February 21, 2017
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    11 comment| One person found this helpful. Was this review helpful to you?YesNoReport abuse
    The manufacturer commented on the review below
    on January 9, 2017
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    11 comment| 3 people found this helpful. Was this review helpful to you?YesNoReport abuse
    The manufacturer commented on this review (What's this?)
    Thank you for submitting your review. We sincerely apologize for the connectivity issues you are experiencing. In order to connect your watch please make sure your Q device and phone are within bluetooth range and are both fully charged. If the device is not able to pair we suggest doing a factory reset on the Q device to prompt a firmware update. Please follow the steps below to reset your device. It is important that you follow each step carefully and in order, even if you have done them before.

    1. Go to your bluetooth settings
    2. iPhone users: Tap the "i" next to the device and tap "Forget this Device". Android users: long press the device name and tap "Unpair Device".
    3. Turn Bluetooth off
    4. Sign out from your Fossil Q app
    5. Restart your phone
    6. Hold down the reset button on the back of your device and count to "8" (DO NOT hold it any longer than 8 seconds. You may or may not receive a light/vibrate response from the device. Just ignore and continue.)
    7. Open your Fossil Q app and follow the prompts to re-pair.

    You may be asked to update the firmware on your device. If so, do not close the app or allow the screen to turn off until the firmware update is complete.

    Please contact our team for any further help or instructions. Thank you.
    on December 28, 2016
    Verified Purchase
    0Comment| One person found this helpful. Was this review helpful to you?YesNoReport abuse
    on December 20, 2016
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    0Comment| One person found this helpful. Was this review helpful to you?YesNoReport abuse

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