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Four People You Should Know: How to Connect for Exceptional Sales, Customer Service and Unified Teams by [Stu Schlackman, Scott Schlackman]

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Four People You Should Know: How to Connect for Exceptional Sales, Customer Service and Unified Teams Kindle Edition

4.8 out of 5 stars 10 ratings

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Length: 182 pages Word Wise: Enabled Enhanced Typesetting: Enabled
Page Flip: Enabled Age Level: 15 - 18

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Editorial Reviews


This book creates and nourishes a new dimension of analyzing the technique of relationships, whether it be business or personal, in a forever changing, unforgiving, and competitive world. The reader will be challenged to look within oneself to better understand others. --Martha Morguloff- Ebby Halliday Realtors

Stu brings into any organization a powerful tool that provides a common language for everyone that touches a customer. The Four People You Should Know becomes the standard terminology your team will utilize not only in selling to prospective clients, but selling internally as well. --Ivan Boyd- Chief Revenue Office GTESS

Understanding human behavior is the key to effective selling. This book has helped the agents in my firm build stronger relationships with their prospects and consequently close more sales. The financial marketplace is more competitive than ever, this can be the edge you need to take your sales revenues to the next level. --David Boykin, Partner-New York Life --This text refers to an out of print or unavailable edition of this title.

About the Author

Stu Schlackman has been in sales and sales management since the early 1980s, eventually founding Competitive Excellence, a company that helps professionals to improve their sales and business skills through workshops that instill ‘superior sales results’. His first book, Don’t Just Stand There, Sell Something, imparts wisdom, technique and practical advice for corporate executives, sales professionals, corporate trainers and others who have the desire to compete and win in business and in life. He has also written The 180 Rule for the Art of Connecting. Stu holds a degree in Mechanical Engineering from Rensselaer Polytechnic Institute and a Master of Business Administration from Kennedy Western University. He served as the 2011-2012 president for the National Speakers Association of North Texas and for the Leadership Richardson Alumni Association the same year. He has taught business courses as the Business Division Chair for Dallas Christian College in 2008-2009. Stu also mentors students at the college. He has taught sales classes at University of Texas Dallas and has supported colleagues as a guest speaker at Southern Methodist University and Dallas Baptist University business schools. Stu is also a volunteer for the school and youth program of the Leukemia and Lymphoma Society. Stu resides in Richardson, Texas with his wife Betty and has five children and three wonderful grandchildren. Stu remains active in his community, in business, education, and as an elder at his church. --This text refers to the paperback edition.

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