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Mark Sanborn

The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary Hardcover – Illustrated, April 20, 2004

by Mark Sanborn (Author)

4.6 1,546 ratings

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Seize the chance to be extraordinary.

Who has made the biggest difference in your life? Whose words and actions have uplifted and motivated you to excel? Chances are it was someone like Fred the Postman -- so outstanding in his service that Mark Sanborn realized this mail carrier could be an example for any person wanting to be extraordinary.

The “Fred Factor” is summarized by four principles that will release fresh energy, enthusiasm, and creativity in your career and life:

• Make a Difference
• Build Relationships
• Create Value
• Reinvent Yourself

You, too, can apply The Fred Factor to enrich the lives of customers, co-workers, friends, and family members, as well as reach new levels of personal success yourself. Sanborn also shows how to discover and develop other Freds.

Why not become a “Fred” yourself? You will turn the ordinary moments of life into extraordinary opportunities to make a difference in the world.

Print length

136 pages
Language

English
Publisher

WaterBrook
Publication date

April 20, 2004
Dimensions

5.17 x 0.66 x 7.81 inches
ISBN-10

1578568323
ISBN-13

978-1578568321
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Customer reviews

4.6 out of 5

1,546 global ratings

5 star		78%
4 star		13%
3 star		6%
2 star		2%
1 star		2%

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Top reviews from the United States

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A pretty good book, but short.

Reviewed in the United States on January 9, 2007

Verified Purchase

This is a very short book: something like 113 pages with not a lot of page surface for words. It's one of those books that should really have been longer (to get your money's worth) but couldn't really be without distorting the clarity of the message.

It is a quick and enjoyable read, and it has a lot of real life examples and ideas. Most of it is commonsense, but that doesn't mean it isn't useful. It is all about the excellent service that a mail carrier provides over his career, and why he chooses to go "above and beyond" all the time with his dedication.

It reminds me a lot of another book called "Fish! A Remarkable Way to Boost Morale and Improve Results". We read both books for our workplace book-club and enjoyed both. Both were written by motivational speakers, and both try to work their way into a whole teaching program with awards and special terms and the like. Personally, I don't care for this type of commercialization, and I'm not about to go out calling people "Freds" or hand out "Fred" pins, but I darn well am going to look at the message of the book seriously and take it to heart.

I recommend this as a book that will appeal to a lot of people because it is not intimidating (especially to non-readers) and because it is written in an easy conversational style. (I think it is a good book for reading clubs.)

And finally, as one of my favorite lines in the book said (spoken by Abraham Lincoln) "Whatever you are, be a good one."

5 people found this helpful

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This book is pretty short, but good

Reviewed in the United States on January 22, 2007

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5 people found this helpful

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Henry and Janine

Nice review of the value of going the extra mail

Reviewed in the United States on May 21, 2005

Verified Purchase

This short book focuses on a mailman Mark Sanborn met, a man named Fred. When the author first met Fred, Fred took an effort to get to know his new customer, and find ways to do a better job as a mailman. This book about the value of doing a better job, how to build relationships, and why we should take initiative. In short by going the extra mile we'll have a better life, and others will benefit.

It is a good book, and a short book. It is well written. The book is entertaining and at the same time makes many good points.

The first of four sections covers how the author met Fred the mailman, and how very quickly the author realized that Fred was a superstar mail carrier. The basics of what a "Fred" is are explored, and then the author mentions sightings of other "Freds."

The second section explains how you can become a Fred. Basically you need to build relationships with others so you know them well enough to then be able to be create, take initiative and make a difference.

The third section gives pointers on how you can help others grow into being Freds. The basic steps are to:

1) Find - how do you recognize a Fred

2) Reward - how should Freds be rewarded

3) Educate - how help people improve their Fredness

4) Demonstrate - model the correct behavior

The final section recounts the value and importance of being a Fred.

This is a book worth reading. It provides a good reminder and motivation to go the extra mile and do a better job.

14 people found this helpful

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Craig Ray Patton

Good advice but with a few caveats

Reviewed in the United States on November 18, 2019

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Before reading this book, a majority of the principals it lays out have been a staple of my professional and external life. Unfortunately I have not always practice those same principals in my personal life. I think this a good read for those who truly want to be their best "Fred" in all of their aspects in life however; there can a pitfall in this as well. Some employers and/or coworkers may not appreciate the "Fred Factor" and one does need to be conscious of that. The same can be true outside of one's work life and while it is noble to think "The Golden Rule" is something that can transmitted to others by us being our best "Fred", unfortunately that does not always manifest in that matter. Otherwise, I found this to be a fantastic read and there were a number of the factors that either I can improve upon or implement into my life. I would highly recommend to anyone, especially young readers, to pickup a copy and discover the path to "Fred-dom"

2 people found this helpful

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Top reviews from other countries

Mr. Graham J. Woodison

Put a Fred into your world

Reviewed in the United Kingdom on February 15, 2015

Verified Purchase

Initially I wasn't sure, but as I read on past the American style, I realised how valuable the book is in everyday life and especially at work.

I think all companies could benefit from reading this!

The Fred Factor has my vote.

Michael Darbyshire

A great book

Reviewed in the United Kingdom on November 14, 2016

Verified Purchase

A book that reminds you of how being decent and showing people respect, will improve not only their life but yours too!

Danny

Great book. Highly recommended

Reviewed in the United Kingdom on January 22, 2019

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Most useful book I've read. Simple guidelines on how to be successful and positive in everything you do from real people. Loved it.

Mr Carl J Prosser

Utterly Brilliant

Reviewed in the United Kingdom on January 13, 2019

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If you read this and smile for the right reason then you too are a Fred and capable of changing the people you connect with!

Paul Omoteso

One of my favourite!

Reviewed in the United Kingdom on March 11, 2016

Verified Purchase

A must read for anyone! A simple book that can be read in 2 hours but the wisdom in it are very insightful. One of my favourite!

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