Freedom Spot Photon 4G Mobile Hotspot (Platinum)
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- 100% free Wi-Fi for up to 8 devices
- Compact - fits in your pocket so you can take it anywhere you go
- Go unplugged with a battery life of 6+ hours
- Works with any Wi-Fi enabled device
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From the manufacturer
Freedom Spot Photon Platinum Edition
100% FREE High Speed 4G Internet
Easily fits in your pocket, purse, or backpack
AT&T minimum plan includes 5 GB. Verizon minimum plan includes 4 GB plus line access fee. AT&T and Verizon require 2 year contracts and early termination fees apply
100% FREE Wireless Internet Every Month Save over $1,200 with FreedomPop
FreedomPop is the nation's first wireless Internet provider committed to delivering 100% FREE high-speed Internet to its customers - on any device, anywhere! Get 500MB free high speed Internet per month and save up to 50% for larger data plans compared to costly mobile phone carriers. You can earn an additional 500MB every month by connecting with friends and get UNLIMITED free data with special offers and promotions.
Blazing Fast Speeds Everywhere You Go
With 4G speeds up to 10x faster than 3G technology, the Freedom Spot Photon Platinum Edition is the only piece of equipment you'll need to set up a secure and fast 4G network with download speeds up to 12 Mbps while on-the-go. Just connect to the wireless network provided by the Photon and our ultra fast 4G network will allow you to share photos, stream video and music, play online games, surf the web, and check your Facebook page instantly.
Super Compact, Fits in Your Pocket
Connect up to 8 WiFi-enabled devices to the internet, including your smartphone, laptop, or tablet on-the-go with the super compact Freedom Spot Photon Platinum Edition. Best of all, on a full charge this little guy has a 6 hour battery life.
To ensure an excellent mobile Internet experience please check coverage here: http:www.freedompop.com/retail/coverage
Blazing Fast Speeds
No Contracts, No Commitments, No Cancellation Fees
Our flexible pre-pay plans also allow you to tailor our services to your needs. You'll be able to pay for only what you need even if it changes from month to month. No contracts or cancellation fees and you can change plans anytime.
- Get 500MB 100% FREE every month, no questions asked
- Compact device that fits in your pocket so you can take it anywhere you go
- Connect up to 8 devices via WiFi including smartphones, laptops, tablets
- Go unplugged with a battery life of 6+ hours
- Up to 500MB of additional 100% FREE monthly data when you refer your friends
- Get unlimited additional 100% FREE data by completing offers
100% free Wi-Fi for up to 8 devices Compact - fits in your pocket so you can take it anywhere you go Go unplugged with a battery life of 6+ hours Works with any Wi-Fi enabled device WORKS ON WIMAX ONLY!! Consumer Alert: Before use, you must register this device with your wireless provider and have your providerâ€™s consent. Most wireless providers consent to the use of signal boosters. Although AT&T, Sprint, T-Mobile, Verizon and 90 additional carriers have already given consent for all consumers to use this device, you must still register. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider. WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device
Top customer reviews
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I ordered this from Amazon. When it's delivered, you get a Quick Start Guide. In the light blue bubble on the paper, it says that if you didn't get it directly from FreedomPop, like me, you get 2 options:
1. Activate your device online
2. Activate your device by calling
Do NOT activate it online. Activate by calling.
If you're interested to know why, read on. If not, skip to the next paragraph. By default, the free trial is picked in bright green. You can get over this by clicking the shaded out 500 mb plan all the way to the right, which is the truly free one. HOWEVER, when you get to checkout, you notice it has forced you into what's called "FreedomPop Premier." You cannot remove it from your shopping cart. It's free for 30 days, but then you pay $25 in advance every 3 months (at about $8 per month). Avoid the headaches of trying to cancel and trying to get your money back by not getting FreedomPop Premier in the first place.
Call 888-701-1353, Mon-Fri, 9am-5pm. If you can help it, do not call during lunch hour. EVERYONE calls during lunch hour, so you have to wait hours! I called at 9am and only waited 2 minutes.
Tell whoever picks up that you want to activate your device. They'll transfer you to a sales rep. See the video for the rest of the directions. It's a recording of me setting up my device after receiving it from Amazon and before turning it on for the first time. Just pause the parts in the video with text on them. Sorry that they're fast, I wanted the video to be around 5 minutes. I also apologize that it is a recording of a recording. After working hard to edit my original screen recording on wevideo, I couldn't download it unless I bought the application. So, I had to improvise!
You'll be charged 1$ on your credit card after this call. I called back and asked why, and was told it's to check to see if the card works. He said I would get refunded. I'll continue to keep tabs on my credit card, as should you. By the way, I recorded all my calls by video recording my web browser screen to have evidence that I disabled all of the extra features and added WIFI security on a certain day (on the screen recording, I Googled "date and time" to prove the date). I did this because I read a review of someone being charged for a feature that they had already disabled. According to him, when he called, the customer service basically just called him a liar. He could not prove otherwise without recordings.
It only works on 4G, so there's no 3G service. Before buying, check to see if you can get service in your area. FreedomPop will not tell you. You can click on "Coverage" on their website, but then it will just prompt you to give out your email and address, Then it will ask you to pick a device and checkout and give them you billing info (wtf?!).
So instead, Google search "clear wimax" click the 1st link and put in your address. If you're in the green, you're good to go, even if they say "We're sorry...we can't sell you service." That's because Clear and Freedompop both use the Wimax network. Freedompop is the one selling you service.
All in all, the device works well. I live in DC and get good reception.
It comes fully charged, so it's ready to go. Just don't turn it on until you have followed the directions above. I have read stories of people getting charged for not password protecting their device and not disabling the feature that automatically charges you for more internet after you are within 100 mb of finishing up your free 500 mbs.
I have read about people getting disposable pre-paid cards to put on-file with freedompop, so that might be worth a shot. Buy the freedompop from amazon using your regular card (amazon won't share your card info with freedompop) Then, when you call to activate your device, just give them the number on your disposable card. Just make sure you have more than $1 on it, since they test whether or not your card works by charging you 1$. It gets refunded later.
You can buy a prepaid card of any major type, like mastercard, visa, etc, from a store or online (giftcards . com sells them).
I haven't used this trick, but it might be worth a shot if you don't want to worry about any accidental charges (they can't charge you more than 2$ on gift card that only has 2$ in it!)
I have since been informed by the user Zerin that "if you don't have enough money left over in the prepaid credit card, the service will temporarily cancel until you put in a good credit card."
So it would seem the prepaid card idea would only be good to test things out with Freedompop.
In other news, I'm going on 3 months now and still no charges on my credit card. I have not paid a cent for the extra internet I get every month. I keep my Freedompop charged and turned off in my drawer, so that it can be ready when I need it. For example, right now my internet is down so I'm currently using my Freedompop to write this 2nd edit. Also, just last week my power went out due to a storm and I reported it to Pepco's website using my charged Freedompop and charged laptop. The internet speed is very impressive, as well. I'll post another edit if anything pops up, but so far so good.
No big deal I thought, I'll just call the number. I have lunch from 11am-12pm at work M-F, and their phone line is only active on weekdays until 5pm (I'm generally not even home by then). So lunch is the only time I can call to downgrade. I follow the automated instructions, and am put on hold for 45 MINUTES. LITERALLY. I decide to try again the next day. 45 MINUTE WAIT, AGAIN. I am sitting there eating my lunch, listening to this god awful 'on-hold' music for 45 minutes straight. I give up and think it's bad luck, and decide to try again the next day. I am put on hold for 45 minutes again (not exaggerating, try it yourself), and realize that it must be impossible to actually reach them. I then use the option of pressing "1" to have a representative call you back... and you can be damn sure I was watching my phone like a hawk to make sure I didn't miss there call because the days were running out before I'd be charged that "promotional" rate.
Finally they call, I pick up, and they downgrade me to the FREE plan after trying to convince me otherwise. Now, here I am about 3 months later, and I am billed $3.99 for "FreedomPop Speed Plus"? What the actual F? I NEVER signed up for this, in fact, I just checked my online account and it doesn't even say I'm subscribed to this service. Now I have to call them and deal with that nonsense again to save $3.99? Hardly even worth it, but this time I'm going to call back and just cancel my account entirely because I am sick of dealing with these folks.
I'm cutting my losses at $30+tax, and regret ever falling for this crap in the first place.
I think they have added more customer support representatives, which is great. When I called to get another erroneous charge reversed I was connected within 5 minutes (compared to 45min+ a while ago), and the rep I spoke to was very helpful and understanding of my frustration. They claimed that my account had a "glitch" and told me they would have their software team look into it. I'm crossing my fingers that I won't have to call back.
On a positive note, I can say this... my regular internet went out over a recent weekend and it was very nice to have the FreedomPop device. It worked great as a temporary fix until the cable guy could come out on Monday. I almost feel bad having given this product such a horrible review, because it was entirely geared towards their customer service (which appears to have been fixed), and the fact that my account had become glitched. I also read that they are letting people downgrade to the free plan via the website now instead of having to call in which is a huge improvement. For new customers, the issues that I experienced should hopefully not be a problem. Still, I have a hard time recommending this product after what I had to deal with.. only time will tell if they continue to bill me for services I am not subscribed to.