Top critical review
8 people found this helpful
Professional disaster is more like it
on March 10, 2011
I, too, had similar issues with the temperature on the unit. At first, the fridge side started to go up, peaking at 59 degrees! Visit number one, the repairman said that the door wasn't closing all the way. That lasted about ten days and then the unit started doing the same thing, including the drop in temp on the freezer side as well. Visit number two, the diagnosis was that the circuit board was malfunctioning, so they ordered a new one. Visit number three was to install the circuit board. Ten days later, you guessed it. Visit number four, the diagnosis was a cabling harness. Visit number five was to replace the newly ordered harness. Five days later, here we go again! I fought between Frigidaire and the appliance store over the lemon law: three strikes, it's outta here!
At first, Frigidaire said that the appliance store sold me a refurbished unit (WTF???), so when I called the appliance store about it, they denied it and said they were calling Frigidaire right away. An hour later, they called back to say that Frgidaire was wrong, BUT they would be sending a return authorization and I would be getting a brand new fridge. I still think the appliance store was lying, but we'll see.
In the meantime, this is what we get for sending all of our labor to other countries: shoddy products! This unit was built in the good old Mexico! (Nothing against the people of Mexico, but as you can see, I'm not the only one to have the same problem, so I blame Frigidaire). I absolutely cannot recommend this unit to anyone, and for that matter, I'll NEVER buy Frigidaire again!