I purchased this for my 91 year old mother for two primary reasons: (1) She has difficulty now reading phone numbers and dialing the phone and as a result was feeling cut off from friends and family as she could only receive calls, not make calls. (2) She kept forgetting to return cordless phones to their chargers, the batteries would die, and her line would not receive calls as a result, so we needed to convert her back to corded phones. We have struggled for months to help her use the regular phones she has, but the situation was only getting more challenging and people had to keep running over to find the phones, put them back in the chargers, try to help her make calls, etc.
I really liked having the ability to label speed dialing for each number on large keys. I decided against using photos both because it would take me a long time to locate good images for 10 people that were the right size, but also because her eyesight is not great and I was not confident she would easily distinguish the faces. So, instead I typed out each name in the largest print that would fit and labeled the keys with names instead.
The phone provides two dialing options. The first allows the phone to be used as a regular phone with the numbered keys. In that case, if the user wants to use the "photo" speed dial option, there is a large button below the "0" key for "photo dialing" that is pressed first, then the user presses the desired photo (or in my case, name). The second option (which I chose) allows the user to simply press the desired button (name/photo) and the phone automatically dials that number. In this case, the phone cannot be used to make calls to other numbers using the keypad, it is limited to the pre-programmed numbers. I picked that option because I did not think my mother would be able to remember to press the other button first (especially since it is labeled "photo" and I did not use photos). There is a switch on the back of the phone that allows you to choose which dialing option you want. The "911" button at the top of the phone can also be programmed to something other than 911 (I set it to the Assisted Living building's main number). The phone does not have visual or audio caller ID, which is unfortunate, but we have another corded phone in the apartment that has caller ID (and allows normal dialing) so that was not a problem. There is a button for a speaker phone which we tested and it worked fine, but I do not expect her to use it. I removed all the cordless phones from the apartment to address the other problem.
My mother was immediately able to use this phone and make outbound calls, which she was thrilled about. For incoming calls, the other cordless phone in the apartment has a loud enough announcement feature that she can hear who is calling. It would be really nice if this one had caller ID as well, as she has been confused that since it does not announce calls she thinks she cannot answer calls from that phone, but hopefully that will improve with time.
The phone was very easy to set up and the directions were clear and easy to use.
I have read a number of negative reviews that the phone fails after a few months, loses all programming, or the volume in the receiver is too low (or switches to buzzing). As this is a brand new unit I have not encountered these problems but will update my review if I do encounter them. In the meantime, I highly recommend this phone to anyone who has an elderly parent in a similar situation.
Add to your order
- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one.
- EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an Amazon e-gift card for the purchase price of your covered product. In some cases, we will replace or repair it.
Added to Cart
An error occurred when processing your request.
Try again
Customers who viewed this item also viewed
Page 1 of 1 Start overPage 1 of 1
Customer Questions & Answers
Customer reviews
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Reviewed in the United States on July 1, 2018
Color: WhiteVerified Purchase
Reviewed in the United States on July 19, 2017
Color: WhiteVerified Purchase
Reviewed in the United States on February 6, 2019
Color: WhiteVerified Purchase
Reviewed in the United States on September 2, 2017
Color: WhiteVerified Purchase
Reviewed in the United States on December 24, 2016
Color: WhiteVerified Purchase
Reviewed in the United States on August 22, 2017
Color: WhiteVerified Purchase
Top reviews from other countries
Alexander K Farrell
Good concept-$80 phone Broke After Four Months
Reviewed in Canada on August 6, 2018Color: WhiteVerified Purchase
MML
Cheap quality, company doesn’t stand behind product. JUNK!
Reviewed in Canada on April 27, 2021Color: WhiteVerified Purchase
TRACY BEKKER
Useless
Reviewed in Canada on December 20, 2020Color: WhiteVerified Purchase
JP
Poor Quality
Reviewed in Canada on February 3, 2019Color: WhiteVerified Purchase
genevieve d
le volume est fort, on ne peut le baisser.
Reviewed in Canada on April 6, 2021Color: WhiteVerified Purchase
