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GE PYE23PSDSS Profile 23.1 Cu. Ft. Stainless Steel Counter Depth French Door Refrigerator - Energy Star

by GE
2.4 out of 5 stars 12 customer reviews

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  • Spillproof Glass Shelves
  • Gallon Door Storage
  • Humidity Controlled Crispers
  • Drop-Down Tray
  • TurboCool Setting

Midea compact refrigerator Midea compact refrigerator

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Product Information

Technical Details

Brand Name GE
Model Info PYE23PSDSS
Item Weight 363 pounds
Product Dimensions 0.4 x 74 x 34 inches
Item model number PYE23PSDSS
Part Number PYE23PSDSS
Form Factor french_door
Color Stainless Steel
Manufacturer Warranty Free 10yr Warranty on Major Components

Additional Information

ASIN B00BEYOXZ4
Customer Reviews
2.4 out of 5 stars 12 customer reviews

2.4 out of 5 stars
Best Sellers Rank #8,594 in Appliances (See top 100)
#561 in Appliances > Refrigerators
Shipping Weight 363 pounds
Date First Available June 3, 2013

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Product Description

GE Profile PYE23PSDSS 36" 23.1 cu. ft. French Door Refrigerator in Stainless Steel

Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Verified Purchase
Purchased this refrigerator on Christmas Day, not my choice of a present but a necessity. It was delivered on 1-6-14. Had it 2 months and had to throw all my food in the trash due to problems that the repairman couldn't find. My first warning of trouble was constant running around the clock of the compressor (which did get hot-fire hazard?). Called GE. I was told to unplug it for about a minute, then plug it in again (to set the sensors) - didn't work. Called GE again. Appointment for a repairman to come out was made. Repairman never showed up because he just works on commercial refrigeration, not residential. No one bothered to call to set another appointment. Called GE again. This repairman did show up, worked on it for 2 hours and ran all the diagnostics with no problem showing up. Was told to wait 24 hours to see if it would fix itself - it didn't. Called GE again. Now it's Friday afternoon, and of course no one works on the weekend. I was told I'd have to wait 24-48 hours to find out what would be done next. I didn't realize the temperature in both freezer and refrigerator were dropping to an unsafe level. So, I lost several hundred dollars worth of food. My goal is to get this appliance out of my home, don't want the same model replacement, and at this point don't want another GE. The funny thing is I've had GE appliances during the last 55 years of marriage and never had a problem. I think this model needs to be recalled. The next one I pick will be plain, no fancy ice making or water in the door. Just more to break down. When I hear what will happen next, I will post it. Hopefully it will be good news.
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Verified Purchase
Great for a counter depth product. Shows fingerprints but no worse than most stainless steel and very easy to clean. Water dispenser drips a little the first day but then stops as their documentation states. Loaded family pics on the screen. Does not make a ton of ice but can store extra ice in the small freezer drawer for back up use. Very easy to see what we have. Freezer stored more than expected for counterdepth refrig.
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Refrigerator stopped cooling after 6 months of use. Unit still under warranty but GE Customer Service is horrible. Will not work with you to resolve the problem. So far, 9 days without a working fridge. Tech said that the fans on these units are all failing and that they can't stock enough to perform all the repairs.

And this not even considering the annoyance of the leaking water dispenser.

Total lack of quality, both on product and service.
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I can't believe this. I don't know why I'm surprised though. I bought this refrigerator brand new a few months ago (Summer 2014). Refrigerator started sounding a little loud and alternating loud quiet right before it went down. This was the weekend of October 5. Called GE, because we have the warranty, and the soonest they could get someone out was today, October 16. And you guessed it, the entire thing is fried and they can't figure out what's wrong with it. Be very cautious about using GE or any products for that matter with their warranty. GE contracts to only one company in my area who apparently doesn't give a you know what about making it a priority. So, I've been without a brand new refrigerator for over a week, the company they contract with doesn't know what to do to fix it (something about not having updated tech sheets from the company). At the very least, I'll be without a refrigerator for another week making it close to three weeks before they're even back out here. This is what you get with a new fridge from GE. Before I buy from any company again, I'm going to check which companies they contract their work out to. astephan3.14@gmail.com if you have questions.
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What a piece of cra*!!!!!!! I am on my 2nd one of these due to the first one being so noisy and condenser fan malfunction, The 2nd one (which was installed yesterday) is even worse! The noise is so loud it's all I can focus on. My old Maytag fridge was almost silent. What the hell is GE doing to their appliances? I also have the profile dishwasher that runs weird and door doesn't shut properly. I am giving up on this company!!!!!
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Verified Purchase
Downgrading to 1 star. They sent a repairman who ran diagnostics, but did nothing. He told me to unplug it when it acts up and plug it back in again. I have set another appointment for repair. I do not think I should have to unplug it every few days for it to work right. It needs to be fixed.

It works fine as a fridge, but has many shortcomings. Aggravating to say the least, but for some reason, after a few days, it just will not dispense water and needs to be unplugged. Sort of like a reboot, I guess. The auto fill is hit or miss. It has never overfilled, but the same glass will be filled to different levels on subsequent runs. I also do not like the bottom tray. I do not like that I have to open both doors to pull it out. The freezer seemed large until I tried to put food in it, then it became apparent that the odd shape of the lower drawer limited its usefulness.
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