Top critical review
4 people found this helpful
Think Twice Doesn't clean well
on June 18, 2011
My spouse and I purchased this in spite of a couple reservations due to previous reviews. We had other GE profile appliances and were happy with those. When the appliance was received, it was damaged. We didn't want to install since it was damaged and unsure what the fix would be. When I called GE I was told it would have to be installed before they would send someone out so called the third party AJ Madison instead. They set up for a GE repairman to come out. He said it was factory damaged and would need to be replaced. (And I didn't have to install to get this answer). The new dishwasher came quickly and was installed.
However, now that it is installed I am NOT HAPPY with the unit. The racks are such that the dishes move around when sliding bottom rack in and out and have to continuously rearrange the dishes. When using the manual detergent dispenser the cleaning was more or less OK but decided to test the dispenser for holding a full bottle of detergent. I rinsed the dishes thoroughly, even though the manual says this is not necessary. I do make sure the water is hot before turning on the dishwasher and still had dirty dishes at end of cycle. I will test it again using the manual detergent dispenser but so far I would say if you want a dishwasher that cleans look elsewhere.