GIS Tutorial for Health: Fourth Edition (GIS Tutorials) Fourth Edition
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About the Author
Kristen S. Kurland is a professor of architecture, information systems, and public policy at H. John Heinz III College and School of Architecture, Carnegie Mellon University, where she teaches and researches GIS, building information modeling (BIM), computer-aided design (CAD), 3D visualization, and infrastructure management.
Wilpen L. Gorr is a professor of public policy and management and information systems at the School of Public Policy and Management, H. John Heinz III College, Carnegie Mellon University, where he teaches and researches GIS applications. He is also chairman of the school’s Master of Science in Public Policy and Management degree program.
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The other reviewer is correct about recent difficulties in downloading/installing the free ArcGIS software. It took me several e-mails and a couple of months before I received a DVD with the ArcGIS software. The initial online download and install was a botched mess so I requested the DVD. Eventually ESRI customer support seemed to figure out that there was a systemic problem in this area (was it just for this book?) but it did take them some weeks. This was an aberration as most of my experiences with ESRI customer support have been positive over the last five years.
I believe that in some of the more advanced subjects covered by the book the explanation should have been a bit clearer. The authors, who know their software very well, and the in-house reviewers during the pre-publication process, forget that many of the readers will not have that same level of taken-for-granted knowledge -- it is what I term the usability perspective. Still, considering all criteria this book is another fine addition to the ESRI tutorials.