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3 Year Sporting Goods Protection Planfrom Asurion, LLC
- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Malfunctions covered after the manufacturer's warranty.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
GOTRAX GXL V1 Commuting Electric Scooter - 8.5" Air Filled Tires - 15.5MPH & 9-12 Mile Range - Version 1 (Black)
- Make sure this fits by entering your model number.
- 8. 5" Pneumatic tires - making the GXL the ultimate commuting scooter for overcoming treacherous city streets
- 250 watt motor - our most powerful scooter yet, the GXL has a top speed of 15. 5Mph and holds a maximum of 220 lbs.
- 36V battery - the GXL travels up to 9-12 miles and recharges in about 4 hours
- Ul2271 Certified - ride safe knowing our E scooter batteries are Underwriter labs Certified
- Portable design - the GXL frame folds down and locks for easy storage making it a perfect commuting scooter. Scooter measures (44) inches high, (41) inches long and 6 inches wide when in riding mode. Scooter weighs (31) lbs.
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Amp up your work or school commute with the GOTRAX GXL electric scooter. With a boosted 250-watt engine, your GXL e-scooter can reach a top speed of 15 mph! Cruise casually to and from the grocery store or make it on time to that lecture on the other side of campus. And with a total range of over 12 miles on a single battery charge, you’ll never have to worry whether or not you’ll make it to your next destination. Stand out from the other commuting electric scooters by blending in! The GXL scooter is crafted with a sleek, wireless design so you arrive in seamless style, every time. But you’re not trading in durability and function for style - the GXL electric scooter comes with a fortified frame and specially designed features. The GXL e-scooter is equipped with a dynamic handlebar display built right in - meaning you can keep track of your battery life, headlights, and speed all at the touch of your fingers! The GXL’s reinforced X frame allows it to support riders up to 220 lbs - making it one of the strongest portable commuting companions on the market! And LED headlights mean your ride isn’t limited to just the day time! Make it to a midnight movie or take a moonlight joyride. Ride over all those familiar bumps and cracks in your sidewalk knowing you’re in good hands - the GXL electric scooter is designed to be not only durable but IP54 water resistant as well! The scooter’s airtight design means it can handle almost any puddle or small splash in its path! Feel like a race car driver with all of the GOTRAX's safety. The GXL scooter is equipped with both handlebar brakes as well as rear disk brakes And once you get to your destination, use the GXL electric scooter’s responsive dual brake system to come to a stop - as slowly or quickly as you need! And with the a GOTRAX e-scooter’s Lithium rechargeable ION battery, you’re commute carbon footprint just got that much lower! Maximum weight capacity is 220 lbs.
User Manual Manual [PDF ]
- Is Discontinued By Manufacturer : No
- Product Dimensions : 43.8 x 17 x 42 inches; 30.55 Pounds
- Item model number : GT-GX-BLA
- Department : Unisex-adult
- Batteries : 1 Product Specific batteries required. (included)
- Date First Available : June 25, 2018
- Manufacturer : GOTRAX
- ASIN : B07F1GZM6Z
Best Sellers Rank:
#71,584 in Sports & Outdoors (See Top 100 in Sports & Outdoors)
- #382 in Sport Scooters
- Customer Reviews:
CHOKING HAZARD -- Small parts. Not for children under 3 yrs. Always remember to wear helmet and knee pads before riding the scooter.
Top reviews from the United States
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I reached out to customer service and was directed to the warranty page. Warranty? I just bought this! It should be a 'no questions asked' exchange if you receive one DOA, like this. So far, this is such an awful first experience, that I'm going to return and wait. Even if I received one in good condition, this experience makes me question the longevity & durability of this scooter before it starts having issues in the future. This is a new and booming market (thanks to Bird and Lime). There will be a lot of competition in days to come. Get it together, GoLabs.
One huge area where you should be aware or with this company is the support, or lack thereof.
As I initially stated, I was referred to warranty page, where I selected to return the device since I was not feeling any credibility on their end. It took over 3 weeks to get my return taken care of, after I had to escalate by submitting an Amazon purchase claim. I find it funny how “updating your intergalactic phone systems” takes so long these days. Never spoke to a single soul at GoTRAX. 😑
Maybe my situation was a one-off? Who knows.
What I do know is those who had good experiences with this device, out of the box, start having issues down the road, prepare for very poor support.
If not, beware.
I am a 115-lb female and this scooter was broken within the first week. Total motor failure. I contacted the seller about a return, which led me to their company website. A week later, they had not replied (even though they alleged a wonderful 3-day-response time!) A week later, I sent them a bump to the thread. Still no reply.
So I took it to the Amazon fraud department and went through there. The seller finally responds to my return request. Great! Now I can return this! It's been taking up space in my apartment and is useless. I just want my money back. Now I can finally get it back!
The very next day, they CANCEL the return request on their side and let Amazon know that their reason is "by buyer request." I found this out at the end of an 8-hour shift at my minimum wage job.
So: this scooter will fail almost immediately, then the seller will give you the runaround and try to defraud you. The claims for this scooter aren't even true. It lasts maybe 6-8 miles, not 12; it does not go up to 15 MPH. More like 12 MPH, max.
Oh, and -- the first time I tried to leave a review, Amazon wouldn't let me submit it 'cause the at-the-time-all-positive reviews for this piece of junk were "under investigation." Take from that what you will.
If you buy this scooter, have decreased expectations for the one or two uses you get out of this. I love using Bird and Lime, but this wasn't even comparable. And since my reasoning for buying this scooter was to save money overall on my rides, this wasn't a good buy either. Instead of $1 to start and 15 cents a minute, this was $470 for about 20 minutes. Do the math, or don't.
But either way, DO NOT BUY THIS SCOOTER.
Everything seemed great until today when I noticed a strange rattling sound coming from the front wheel. It is very loud and embarrassing when going down the street. It definitely sounds like something is wrong with it but I can't figure out what the problem might be since my way to work is smooth and straight.
Now I'm afraid I might have to return it which in itself is a huge hassle for me. Then, while I'm waiting for a replacement, I'm without transportation to work.
I should have bought the Xiaomi scooter honestly. They are more reputable than Gotrax, extra tires come in the box and there exists a huge community of owners to share experiences. Not to mention all the 3rd party add ons available.
Now I see they raised their price from $400 to $430 and all I can do is ask why? It's not worth it if it breaks within 2 weeks. Then add in the cost to mail it somewhere. Then there's the added cost of taking Birds everywhere while I wait for my replacement.
I'm very disappointed.
UPDATE August 25, 2018
After further investigation, I've discovered there is a bit of play in the front fender allowing it to rock forwards and backwards. If the fender is angled backwards, the inside of the fender rubs on the front tire, which causes the rattling sound as described above. By pressing the fender forward, the fender clears the tire and no rubbing sound is detected. This was such a relief for me as functionally, nothing is wrong with the scooter and I can happily continue to ride this great scooter.
Rating has been updated. Will continue to report my findings if anything further develops.
UPDATE Aug 30, 2018
Just to weeks since this purchase and now the rear tire has gone flat. *sigh*
I tried pumping it up but it refused to hold any air. The nice thing is, removing the rear tire was surprisingly easy. Getting the tube off the tire was a nightmare though! Even with tire levers, it took about 45 minutes of grunting and cursing to get that tube out. Be careful. The finish on the rim can chip and flake but I don't see any way to avoid this.
After examining the tube it seems to be a pinch flat. I'm not really surprised. It's evident the tube wasn't installed correctly in the first place.
The size I need is 8.5 x 2 inches. A quick Amazon search didn't yield many options. On average, they seem to all hover around the 11-12 price point. It's a shame that Gotrax isn't trying to sell these directly to the customer. Now all I'm left with is buying an unknown item and hoping it'll fit. *sigh*