Top positive review
23 people found this helpful
Must pair with your player
on June 1, 2012
Just received the remote today (purchased so there would be two remotes), product on time, as pictured. Installed batteries, turned on TV, new Roku remote blinked at me but didn't do anything. Read instruction book that came with player - last page says if remote doesn't work, it can be paired manually and gives instructions - did not work. Went to roku.com/support with question. Said have to put player in pairing mode (in settings) and then pair new remote - it worked! Am now a happy camper with two working remotes.
Having trouble with one of the remotes for another Roku XS (the original one that came with player) and I couldn't access the settings on the player to pair it again. Found an free app for my Galaxy Tab II that gave me basic remote functions that solved the problem. (Had a little help from message boards) Since the app pairs over the wireless router, you may have to unplug your player for a couple of minutes and let it reboot to make it sync. Found a app for the IPod that works as well. Frustration level is down a bit now.