—Andrea Sachs, TIME magazine, April 30, 2009
From the Inside Flap
Organizational experts Mauricio Goldstein and Philip Read argue that office games—those manipulative behaviors that distract employees from achieving their mission—are both conscious and unconscious. They can and should be effectively minimized. In Games at Work, the authors offer tools to diagnose the most common games that people play and outline a three-step process to effectively deal with them. Some of the games they explore include:
- Gotcha: identifying and communicating others' mistakes in an effort to win points from higher-ups
Gossip: engaging in the classic rumor mill to gain political advantage
Sandbagging: purposely low-balling sales forecasts as a negotiating ploy
Gray Zone: deliberately fostering ambiguity or lack of clarity about who should do what to avoid accountability
Filled with real-world, entertaining examples of games in action, Games at Work is an invaluable resource for managers and all professionals who want to substitute straight talk for games in their organizations and boost productivity, commitment, innovation, and—ultimately—the bottom line.