Amazon.com Return Policy:
You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here
I have had this laptop for over a year now and it has performed flawlessly. I love the design and the coolness of the machine if it is resting on my lap. More importantly I appreciate the ease with which it operates, the speed is fine and the storage is perfect. I need good graphics for photography and this supports gaming technology at a very affordable cost. From my research at the time, the Quad Core processor was highly reviewed and I've had no problem. While the speakers are weak, that problem is easily solved with the purchase of a set of small portable speakers. I have had 2 Gateway desktop computers and my 2nd one is still running after 10 years! I'm considering upgrading the RAM in the desktop since it runs so well otherwise. This is my first Gateway laptop and for the price paid I have been very pleased!
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