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Generac Guardian Series 5873 17,000 Watt Air-Cooled Liquid Propane/Natural Gas Powered Standby Generator With Transfer Switch (CARB Compliant)
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- Convenient, hands-free operation with no fueling. No manual start. No extension cords. Runs on natural gas or liquid propane.
- Clean, smooth True Power Technology provides safe operation of sensitive electronics.
- Patented Quiet-Test low speed exercise mode
- Includes automatic transfer switch with 16 circuits protected (NEMA 1, indoor rated only)
- 17,000 Rated Watts. CARB Compliant.
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Top Customer Reviews
$300. So, let's see, they are only willing to forgo their profit on a part that was engineered to last for 20 years and failed at about 20% of life expectancy, and is well-known to do so. Not wanting to throw good money after bad, we'll be buying a new, better, generator from another manufacturer.
I think it's likely you will be disappointed if you buy a Generac product as a long term investment, because as a company they are quite unconcerned with providing you with a product that will perform at all beyond the brief factory warranty. There are many better alternatives out there.
We purchased a 17KW Generac in June 2012.
When we lost power during the storm, my 4-month-old Generac did kick in and we were initially happy campers. We were without power for 11 days. Every few days, we powered down the unit, let it cool, and checked the oil, per the user manual. After 9 days, the Generac failed. We were without power for the remainder of the period, about two days, enough to lose the contents of our fridge and freezer.
The repairman just left, he told me they are receiving many calls for the 14KW and 17KW units. He believes they have a design flaw where the spinning part can slide slightly along the axle, about 1/32 of an inch, allowing the spinning part to touch and wear down the brushes. He replaced the brushes and installed a spacer to avoid this issue in the future. I hope his jury rig works.
I'm dissatisfied when a 4-month-old unit fails after following the user manual recommendations. Wish I bought a different brand/model.
I received the unit from UPS Freight on August 22, 2012. I had a slab poured and a propane tank installed and then had the generator installed on September 21, 2012.
The unit started and stopped and could not be restarted to test it. Mr Seth Wilson (Suke Enterprises) is a licensed Generac technician. His report was that the magneto had fragmented sending debris all over the inside of the casing.
He suggested that I needed to call the `resolutions' department at Generac and see what they would do. On 10/8/12, I talked to Angi Miller, a `resolution specialist' and she referred the claim to a (?technical disputes person) who was to evaluate the report from Mr Wilson. I requested that they send me a new unit. Ms Miller, called and emailed me back that the warranty only guaranteed that they would fix the unit, and that they would send the parts to Mr Wilson who would then come and fix the unit. Although I did not want a repaired broken unit and wanted the new unit I had payed for, she said that I had no other option.
I met Mr. Wilson at the site on 10/25/12 @ 10am. He worked until 5pm. He disassembled the entire unit (see photos) in order to replace the flywheel and the ignition coils on my brand new never used Generac 17KW unit.
The disassembled unit is now a bunch of parts in a pile. Mr. Wilson finally determined that the crankshaft was bent and he would be unable to fix the unit. There was no reason to reassemble the unit so he left it in over 50 pieces.
On 10/26/12, Mr.Read more ›
Most Recent Customer Reviews
Do not purchase a Generac generator unless you want to pay thousands for another generator after hardly using it. Read morePublished 3 months ago by william f smith
Found it cheaper here than anywhere else. Bought it and its working well ....3yrs later !!!!Published 8 months ago by Inder
Unless you are buying a model with an aluminum housing, if its outside it will rust within 5 years. With out traking immediate action within the next 5 year it will have rusted to... Read morePublished 12 months ago by R. Perouty
DO NOT BUY GENERAC, THEY ARE JUNK! We bought one to help my sister who is on life support at home in case the power goes out. Well, it failed miserably several times. Read morePublished 17 months ago by Peter
I made a mistake by buying this model. My problem begin after two year of use. The generator never in use other than weekly self check. At first it needed a change of oil. Read morePublished 18 months ago by loi
I purchased a 8kw Generac in 2009. Within six months the control board died. It has failed every year since. It has been completely unreliable. Read morePublished 22 months ago by Amazon Customer
don't do it !!!!!! less than 200 hrs run time the stator and rotor short out ,not just mine many others , the cost is over 2600. Read morePublished on August 2, 2014 by Dennis Eck
We have a previous version of this generator which was rated at 15kw/16kw. It was installed in June 2008 and since then seems to have worked fairly well. Read morePublished on April 20, 2014 by DaveInVirginia