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General Managers in Action: Policies and Strategies 2nd Edition

5.0 out of 5 stars 2 customer reviews
ISBN-13: 978-0195073676
ISBN-10: 0195073673
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Editorial Reviews


"A clear, concise, common sense approach to the general manager in international business."--Henry A. Barber, III, Azusa Pacific University

"New cases are appealing; old cases were excellent and remain so. The text's three new chapters are distinctive extensions of the first edition and open for the students three consequential vistas in general management."--J.C. Thompson, University of Connecticut

"A very good book with excellent cases."--Wallace G. Lonergan, Albertson College of Idaho

Praise for the first edition:

"A first-class package, universally well-received by my students. The book is a first-rate piece of work. The chapters on the general manager are excellent, and my MBA and executive MBA students have found that they strike a very responsive chord. The collection of cases is outstanding--the prime reason I decided to change strategy after eight years of using my own 'set.' These cases really make it possible to cover a wide range of issues during a strategy course. The tapes are also first-rate and all the students found them to be extremely helpful in understanding process and outcome."--Peter Smith Ring, University of Minnesota, Twin Cities

"An excellent book on the general management perspective [on] the complex issue of strategic management."--N. Venkatraman, Sloan School, Massachusetts Institute of Technology

"The chapter 'Managing the Quality of Strategic Thinking' is a major contribution to the field not found in any competing text. That and the videos of CEOs commenting on the cases in a free exchange with Harvard students are unique and distinctive advantages that convinced me to adopt."--Jack Young, University of Colorado

"An extraordinarily helpful book, integrating concepts, principles and cases."--Joseph C. Bentley, University of Utah

"An excellent text utilizing current cases. Well-presented, easy to read, excellent."--Walter W. Smock, Rutgers University

"Excellent cases covering the critical managerial junctions with videotape support."--Harry E. Stucke, Long Island University School of Business and Public Administration

About the Author

Francis Joseph Aguilar is at Harvard Business School.

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Product Details

  • Hardcover: 736 pages
  • Publisher: Oxford University Press; 2 edition (April 30, 1992)
  • Language: English
  • ISBN-10: 0195073673
  • ISBN-13: 978-0195073676
  • Product Dimensions: 9.6 x 1.6 x 6.8 inches
  • Shipping Weight: 2.8 pounds
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #3,151,951 in Books (See Top 100 in Books)

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Top Customer Reviews

By Lee Say Keng on March 27, 2007
Format: Hardcover
By John Kotter (JK)

by Francis Aguilar (FA)

While re-sorting/re-organising my personal library recently, these two books happened to pop out right in front of me. I had owned & read them during the mid-eighties when I had just been promoted to General Manager. In fact, they were my constant companions - field guides to be exact - during the nine years when I had held this position with three different firms across three different industries (chemicals manufacturing in Thailand, software development in Singapore, & metals trading in Singapore with manufacturing interests in Indonesia).
Both authors were known to me as I had read John Kotter (JK)'s 'Power & Influence: Beyond Formal Authority' & Francis Aguilar (FA)'s 'Scanning the Business Environment' in earlier years.

While JK's book was more specific in terms of the vital tasks & responsibilities of a GM, particularly from a typical American landscape, FA's book was more broad-based & intellectually more stimulating with an added international flavour. Nevertheless, both books were very well-written & easy to read. Both my own copies were earlier or first editions. I am gratified to know that newer editions of both books are now available from amazon website.

JK's book was based on the author's first-hand observations of fifteen top GMs from nine major companies. He described a typical day in the life of a successful GM. On the basis of his research into the daily behavior of GMs, he identified a dozen of typical patterns, discussed their implications & concluded that it was hard to fit the GM's behavior into categories like planning, organizing, controlling, directing, or staffing.
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Format: Hardcover
exact product at an affordable price w a smooth transaction
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