I was just like you, reading reviews and contemplating if I should meander in to the world of CNC machines, a world that I know nothing about. If you're searching for these machines, you're already interested - so the only thing I can tell you is - get it.I have basic knowledge when it comes to electronics/hardware/software, if you're completely new to these things, the setup and usage may be slightly intimidating, but it IS easy enough that anyone can do it by following basic instructions. Like most mention - instruction manuals aren't the easiest to understand (for anything) but there are a ton of user videos all across the interwebs showing you how to set up/run the 3018. (seriously, if you need to learn anything, ever, about anything, ever, just YouTube or TikTok that ish)Out of box - I was a bit anxious. Any time you're opening a package that has hundreds of tiny parts it can seem like an uphill battle. If you dedicate a half hour or so of watching a set up video (all the way through), then setting it up while watching it again, it makes this set up a breeze. I had mine completed in about an hour, and after a minor issue was up and running. The V Bits that come with the machine are what I use most for cutting out designs. I also purchased some straight bits to use which, to me, are necessary if you're cutting out large pockets of material. As far as while this machine is running, people have mentioned noise quite often in reviews. I did not find the noise to be overwhelming. I have the 3018 set up in a room inside my house, and with the door shut, it doesn't disturb us at all.I use a Mac currently. I hate it, I was born and raised on a PC. So far I have found that Easel (it's a free application from inventables) is the easiest and most user friendly application to send G-Code, or your designs, to the machine. It's also incredibly user friendly for creating new designs for your 3018 if you're less than a novice and don't use any number of graphic suites (inkscape, illustrator, photoshop) along with Fusion 360 to create toolpaths for your designs. Windows users have a ton of more options to utilize your machine while connected to a computer, or you can upload your codes to the controller that comes with the machine to create your projects.I have used the 3018 quite often in the month I have had it. As always, there is trial and error involved. There is a learning curve when it comes to types materials to cut/carve at what speeds, and what types of bits to use. As you try a few projects here and there, you'll get much more comfortable about what to cut, and how to cut it. You can research and read about spindle speeds/materials/bits as much as you want, but you'll inevitably learn more from trial and error after having that basic knowledge from your prior research. So far I have mainly used MDF for my projects, though when attempting to use it on acrylic and copper, I can see the vast potential this machine has.CUSTOMER SERVICE for this product awesome. I had an minor issue during set up, and I was sent a replacement part incredibly quick. I was up and running the same week I received the machine. I have seen reviews complaining, but my experience reflects all of the glowing reviews about the help I received.This isn't a plug and play machine. You have to set it up. You have to learn it. At the price point, and with the capabilities this machine has - it is the PERFECT starter machine to get into the world of CNCs. All I can say is that you won't regret this if you try it. I'll upgrade the bed of the machine for larger projects, and eventually invest in the laser module to play with that as well. I would definitely recommend this machine and I would buy it again.