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Gestión Esencial de Servicios: Traducción del libro Basic Service Management (Spanish Edition) (Spanish) Paperback – January 31, 2013
"Warlight" by Michael Ondaatje
A dramatic coming-of-age story set in the decade after World War II, "Warlight" is the mesmerizing new novel from the best-selling author of "The English Patient." Pre-order today
About the Author
Rob England B.Sc., MNZCS, ITCP is an independent IT management consultant and commentator in Wellington, New Zealand. He is a published author of several books and many articles. Rob is the newsletter editor for itSMFnz, the professional body for IT Service Management (ITIL) practitioners. Rob was awarded the inaugural New Zealand IT Service Management Champion award in 2011 by itSMFnz and is acknowledged as a contributor to the ITIL 2011 core book Service Strategy.
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