Enter your mobile number below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
Getting the download link through email is temporarily not available. Please check back later.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your mobile phone number.

Buy Used
FREE Shipping on orders over $25.
Condition: Used: Good
Comment: The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels.
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

Getting What You Want: How to Reach Agreement and Resolve Conflict Every Time (Plume) Paperback – February 1, 1994

4.5 out of 5 stars 2 customer reviews

See all 3 formats and editions Hide other formats and editions
New from Used from
"Please retry"
$9.54 $0.01

ITPro.TV Video Training
Take advantage of IT courses online anywhere, anytime with ITPro.TV. Learn more.
click to open popover

Editorial Reviews

From Publishers Weekly

Anderson, a California-based communications consultant, here proposes a sensible, three-step model for negotiating that aims to satisfy all concerned parties. Rather than overpowering and outsmarting the opposing side, Anderson counsels negotiators to determine exactly what their party wants, to identify the needs and desires of the other party, and finally to suggest a compromise. Fleshing out this outline are 100 specific techniques ("Start Out Right; Make a Good First Impression," "Stay Flexible," etc.) and exercises designed to translate the techniques to the reader's own situation. This manual is distinguished from others of its type by its particularly illustrative and imaginative examples, which are certain to broaden and quicken negotiating strategies in both business and social settings. Newbridge Book Club main selection.
Copyright 1992 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

New York Times best sellers
Browse the New York Times best sellers in popular categories like Fiction, Nonfiction, Picture Books and more. See more

Product Details

  • Series: Plume
  • Paperback: 256 pages
  • Publisher: Plume (February 1, 1994)
  • Language: English
  • ISBN-10: 0452270537
  • ISBN-13: 978-0452270534
  • Product Dimensions: 7 x 1 x 5 inches
  • Shipping Weight: 8 ounces
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #2,555,054 in Books (See Top 100 in Books)

Customer Reviews

5 star
4 star
3 star
2 star
1 star
See both customer reviews
Share your thoughts with other customers

Top Customer Reviews

By Kare Anderson on January 17, 2006
Format: Paperback
Since writing this book I've continued to receive emails from people around the world, and used my dialogue with those people to launch my Say it Better ezine and to go on and write Resolving Conflict Sooner, Beauty Inside Out and an e-book, LikeABILITY: How to be Happier & Higher Performing With Others that has sold widly...

If you want an approach you can put into practice very day to get along better with people you just met, love or, well hate, this book rmains a classic primer (for me and I wrote it). Stop letting somebody else determine your behavior. Discover the power of going slow to go fast. Look to their positive intent, especially when they appear to have none. Send me an email ([...]) and tell me what you found most helpful about this book and I'd be delighted to send you an e-book, Make Yourself Memorable (sold 20,000) just for sharing your insight with me
Comment 3 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Paperback
I found this book on a shelf at a damaged book sale at the library for twenty-five cents. The title interested me right off the bat.
The contents of this book can be summed up as follows: Negotiations must be treated as a triangle. What do I want? What does my competitor want? What must I do to see that a win-win agreement is reached, and each of us have some degree of satisfaction.
This is a how-to book which is difficult to put down once you pick it up. It is well written and contains a lot of the authors heart and soul. I highly recommend it--I just wish my copy wasn't in such poor shape!
Comment 2 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Pages with Related Products. See and discover other items: lama lama books