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Getting What You Want: How to Reach Agreement and Resolve Conflict Every Time (Plume) Paperback – February 1, 1994
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The contents of this book can be summed up as follows: Negotiations must be treated as a triangle. What do I want? What does my competitor want? What must I do to see that a win-win agreement is reached, and each of us have some degree of satisfaction.
This is a how-to book which is difficult to put down once you pick it up. It is well written and contains a lot of the authors heart and soul. I highly recommend it--I just wish my copy wasn't in such poor shape!
If you want an approach you can put into practice very day to get along better with people you just met, love or, well hate, this book rmains a classic primer (for me and I wrote it). Stop letting somebody else determine your behavior. Discover the power of going slow to go fast. Look to their positive intent, especially when they appear to have none. Send me an email ([...]) and tell me what you found most helpful about this book and I'd be delighted to send you an e-book, Make Yourself Memorable (sold 20,000) just for sharing your insight with me