Similar authors to follow
Manage your follows
About Giles Johnston
Giles Johnston is a business improvement consultant who specialises in helping businesses improve their on time delivery performance. Giles is a Chartered Engineer and uses the same principles and problem solving ideas from his manufacturing background to help businesses in all sectors.
Many of the tools and methodologies Giles uses to help his clients improve their performance have now made their way into written format and have now been published on the Kindle platform. Giles is thankful to his clients who have pushed him to write down his views and ideas, making these books possible.
Giles lives in the North East of England with his family.
Customers Also Bought Items By
Do you need to create more effective habits in your business?
Do you want to increase your effectiveness in the workplace? Do you need a visual management tool to help with day to day (repeat) task management? If so, then read on...
In this short guide, Giles Johnston, a business improvement consultant, takes you through the steps needed to implement a low / no cost solution to your day to day management problems - a 'Kamishibai' board.
A Kamishibai board can help to improve discipline within the workplace and ensure that your working days, weeks and months are more effective. A visual management tool like this is key to instilling the habits you need to develop and maintain productive business routines.
Great for 5S and day to day office management
Common within businesses that use 'lean' methods to improve efficiency and performance (and very effective to use when implementing 5S), a Kamishibai board can be used in its own right, in any kind of business, whether you are going through a lean transformation or not. If you are able to identify the repeating, routine tasks that need to be managed in your business, then this approach can certainly benefit you.
As it is about visual management, it seemed only right that this book wasn't entirely text based. Therefore, a number of photos of Kamishibai boards in use have been included, along with an explanation of how they are being used.
This book covers:
- How to create your own Kamishibai board.
- Using a Kamishibai board effectively.
- How to apply this approach to 5S, office routines, sales teams, quality systems and more.
Look Inside this book by clicking on the cover image above, or download a free sample and start creating more effective work habits right now.
Do you deliver on time?
On Time Delivery is an expectation of all of our customers. It is one of those hygiene factors you get with business life. Your customers expect your products to be shipped on time, just like they expect the quality to be right. When delivery performance is poor then a whole load of chaos can ensue, and this time depleting phenomenon can put your whole business on the ‘back foot’.
Read about business improvement from a ‘hands on’ perspective
This short book is a true account of the transformation of the on time delivery performance of a manufacturing business. The book was written from the perspective of the Production Manager, which Giles Johnston was when these events occurred. It would have been easy to write it from the consultant’s perspective, but recounting the struggles and victories gives a far better account of what it takes to shake up your business and achieve the on time delivery performance that everyone wants.
This book will take you on a journey in time, leading you through the confusion, vision, difficulties and successes of a real business improvement project. If you are going through a Lean Manufacturing transformation currently and want to get some new ideas then ‘On Time Delivery’ can provide some new insights as well as letting you know that it is OK if things aren't working out exactly the way that you planned. They will in the end.
Read about true continuous improvement
Highlights in the book include:
- The ‘Big Brain’ award for the Team Leader who truly made ‘continuous improvement’ mean continuous improvement.
- The moment of epiphany when Giles realised what he could (and couldn't) change in the business himself.
- Learning points for each major section of the book - so you can benefit from the lessons learned during this period of change.
This is not a text book!
The ideas contained in this book are applicable to most businesses and it is hoped that you can implement similar changes into your own business. Please note that this book is not a text book, this is simply an account of a real world business transformation from the perspective of on time delivery.
Buy ‘On Time Delivery’ today and start making some real changes in your own business.
Do you get stuck with designing your future state maps?
This short how to guide, ‘Optimised Future State’, can help you and your team to adopt a very straightforward and easy to use framework that can take the guesswork out of developing an optimal future state map for your business.
Whether your process mapping is part of a Lean initiative, or is part of your existing culture, the framework presented will help you to handle the multitude of options you generate and leave you with a single distinct ‘winner’ for your business to proceed with.
The method detailed in this book will help you to convert your process maps, or current state maps, and guide you through a number of steps to support you in creating a logical, rational, best option to go forward with.
Based on real world projects
Written by an experienced business improvement consultant, this guide will help you to prepare for future state mapping sessions more effectively and can help you to develop far more effective improvement projects going forward.
The method promoted in the book is based on numerous past client projects where the clients had been stuck with where to take their future state maps to. The book covers:
- Basic process mapping.
- The development of map segments and success criteria.
- A simple method to evaluate options.
- How to re-constitute your options and create an effective action plan.
So, if you have a current state map and can’t agree with your team on what options are going to be the best for the business then buy ‘Optimised Future State’ today and see how simple developing an optimal solution can be.
Do your SOPs help your business to improve its performance?
Standard Operating Procedures, or SOPs, are an essential part of any business to ensure that quality and consistency occur like clockwork, amidst the busy-ness of day to day working.
Unfortunately SOPs are often under-utilised and this short book can help you to get so much more out of your SOPs by making them part of your day-to-day management approach.
Most businesses fail to use their SOPs effectively, relegating them to become a bunch of documents that get filed away, never to be looked at again!
But, SOPs can be used as a tool to help you increase the performance of your business, if you use them in the right way.
Whether you are new to SOPs or have come across this book as part of your lean manufacturing journey, the ideas contained in this practical guide can help your business regardless of which sector you operate in.
Included in this book
To help you make your SOPs an effective part of your business management approach, this book includes:
- A refresher on how SOPs can benefit your business.
- Effective ways to create your SOPs.
- The idea of ‘writing pairs’ to write evenmore effective SOPs.
- Creating a ‘SOP map’ to better use SOPs in an ongoing way.
- Linking your daily routines to your SOPs.
Also included with this book is a link to five downloadable templates that you can use immediately. The downloads include formats that you can use for your own SOPs and other documents to help you get the most out of your procedures.
Download your sample now
Click on the book’s cover above to ‘Look Inside’, or download a free sample now to get started. In just a few minutes from now you could be planning how to make your SOPs a worthy business ally rather than a dormant collection of untouched documents!
Is your MRP system helping your business to reduce costs and deliver on time, or is it just creating more work for you?
‘Making MRP work’ is a practical guide aimed at Operations Managers and business directors who need some support with their MRP / ERP system. If you are operating an existing MRP system but feel that it could be doing more for you then this book can help you to identify the changes you need to make.
Many businesses find themselves with similar problems. Materials being ordered too late, confusion on the shop floor and spreadsheets being used rather than the system itself.
Does this sound familiar?
The sections of this book take you on a journey from the style of approach in using MRP, through the fundamentals and into the effective management of your teams to get the most from your system.
Sections of the book include:
- Finding the workarounds that your business are using, so that you can rapidly find what needs to be improved.
- Making the most of your demo system as a learning tool for your team.
- Determining the system's 'rules'; teaching the system to think like the best members of your team.
- Developing housekeeping tasks to keep your system working properly.
- The practical management aspects that need to run alongside a successful MRP / ERP system.
- And, how to create an action plan to put all of this information into use.
Easy to follow action steps.
Each section concludes with action steps to help you develop your own improvement plan. The final section of the book looks more generally at business improvement projects, with the aim of helping you to create an effective change plan for your own MRP system.
Production Control doesn't have to be confusing!
Giles Johnston, the author of ‘Making MRP Work’, is a Chartered Engineer and Business Improvement Consultant who spends a lot of his time working with his client’s MRP / ERP systems. The ideas and advice in this book are based on practical experience, not text book theory.
If you want a workable plan to improve your business’ performance, especially how your Production Control department works, and MRP is already part of your business, then this book could provide the information and insights you are looking for.
Look Inside the book by clicking the image above, or download a sample and start improving your MRP system today.
Let’s cut to the chase; too many businesses don’t carry out their Root Cause Analysis properly. They cut the process short in order to appease an investigation of some sort or, worse, to avoid an uncomfortable truth about performance…
This book shares an effective approach to conduct these types of analyses and focuses on the ‘5 Why’ method. This simple approach is often poorly executed due to a lack of effective questioning and persistence. This book shares with you a structured way to undertake these reviews that has the potential to fundamentally change your organisation.
More importantly, this book shares a specific focus that can completely change your perspective of root cause investigation. If this approach is embraced, it can truly ‘turbo charge’ the results that you can get from your business.
Delving deep in problems enables them to be eradicated forever. If you follow the approach in this book there is also a good chance that you and your team won’t be the same either. Be warned however, although this process is technically easy it can be personally challenging; the results are worth it though if you are brave enough!
The approach covered in this book is the same approach and tool kit that the author uses with his clients when looking for a breakthrough in performance. Following this methodology is a excellent way to engage with your teams and is valid whether you want to get the most out of your production line or your board’s performance.
Avoid the pitfalls of Root Cause Analysis with this book and discover a change in perspective that can be game changing…
Do your changing workloads make you wonder if your business processes are still ‘fit for purpose’?
Do you want a method to guide your thinking when you are looking to get more work completed during the working day?
Are you looking to achieve more tangible results from your business improvement projects?
How much change is enough?
Sometimes it can feel that your business improvement projects aren't making enough of a change. There is a simple approach that can take the guesswork out of changing a process; it is called ‘Takt Time’.
By using some basic facts and figures you can determine exactly how much of a shift you need to make to your processes, and ultimately guide your thinking to create the right degree of change. There is a big difference in the thinking required to reduce a twenty day cycle to five days as opposed to just fifteen; Takt Time helps you to work out what your target for improvement needs to be.
This short book, written by an experienced business consultant, gives you a step by step guide to help determine the outline of your new business process design. By using Takt Time as the basis for this re-design you will identify the right amount of change required for your business.
Will it work for your business?
Whilst the Takt Time concept is at the heart of many lean manufacturing improvements, it can be applied to any process in any sector. If you are outside of the manufacturing industry and have never heard of Takt Time then don't worry - it can work for your business too. The case study found at the start of this book is from an office environment; this approach really is applicable to all business types.
Also in this book:
- Ideas on gathering data and calculating Takt Time for your business.
- High level process mapping guidelines.
- Considerations for improving how you calculate Takt Time.
- A simple strategy to help you facilitate the changes to actually take place.
And, if you have never improved a business process before and want some pointers there is also an overview of how to go about doing this too.
Time to get started?
You can Look Inside the book by clicking on the cover image above, or download a free sample and get started with these ideas immediately.
Takt Time really is a simple, yet powerful, strategy to help guide how you direct your business improvement efforts.
What does good look like for your business?
Many businesses have a gap between what they want their business to look like and how it actually works.
Are you looking for a way to improve your business operations, but in a really practical step-by-step way that quickly targets your current issues?
Or, do you find that the day to day operations in your business just don’t line up with your vision for a better business and you want a way to change this?
‘What Does Good Look Like?’ offers a simple and pragmatic approach to both of these issues and offers even more in the process.
New habits are easier said than done…
‘What Does Good Look Like?’ was written for those of you that witness inefficiency in your business and experience Groundhog Day all too often. The book accepts that selling ‘discipline’ is easier said than done and offers a range of suggestions to change your results in ways other than just forcing new habits.
Embracing the ideas in this book, and especially the haunting question of ‘What Does Good Look Like?’ can help you to transform your business’ day to day operations, its effectiveness and overall performance and systematically move you towards your overall business vision.
Defining a vision and making change happen
The book is broken down into two main parts.
Part one: Four methods to define what good looks like – even if you don’t know exactly what you need to change you will be able to find an approach that will help you paint a picture of a better tomorrow for your business.
Part two: How to put your new vision in place and manage change every day. This section includes guidance and methods to develop ‘killer questions’, instil effective habits, improve your planning and implementation for the required changes and also ensure you achieve tangible results.
‘What Does Good Look Like?’ is designed to help you converge your day to day experience with the goals and vision you have for your business.
About the author
Giles Johnston is a Chartered Engineer who consults with clients in the areas of Lean, ERP and Operations Management. ‘What Does Good Look Like?’ includes the same approaches to achieve higher output, better profits, and happier customers and staff that he uses with his clients.
‘What Does Good Look Like?’ truly is a compendium of ideas, brought together into this effective step by step guide.
Are you ready to get started?
Get your copy today and witness just how powerful the question ‘What Does Good Look Like?’ really is.
Are you ready to move your business from chaos to control?
Many businesses operate in a state of chaos – people running around, working hard, just to achieve a mediocre level of performance. When crisis situations arise we are often lucky enough to have a ‘super hero’ work for us that can help us to get out of our impending disaster.
We celebrate these people for their ability to pull us out of the sticky stuff… but what if we accepted that this is a problem in disguise?
What if our heroes could put away their capes, re-direct their efforts and help transform the fortunes (and sanity) of the business?
What if we only wore our capes when the business was facing a genuine issue, and not one that we have created through our own mismanagement?
This might be a tough pill to swallow and facing up to our weaknesses isn’t for everyone…
A step by step solution
There is a way out of this situation, and we can kindly retire our superheroes so that a more effective and more efficient way of working can come through. Our days don’t have to be ‘full pelt’ trying to stay still, we can think our way out of this situation and Losing the Cape shares a range of strategies to help you do this in your business.
The ideas contained in this book are based on practical, real world, business transformation projects. They don’t apply to just one type of business – the ideas are universal, so whether you work in a government department, a professional services business, or a manufacturer, these ideas can work for your business.
A practical management approach
There is no magic in this book, only practical management ideas that have been proven out in the real world. The author, Giles Johnston, works with businesses of all different sizes, in all different sectors, that are trying to achieve the same basic objectives.
- happier customers
- better profits
- easier working lives
- a feeling of control back in their businesses
The methods outlined in Losing the Cape are designed to do just that.
Part one of the book gets you to look at how your business is fundamentally operating.
Part two takes you through a series of strategies and methods that you can apply to your business as you move away from a reliance on superheroes into a more controlled process driven way of working.
You don’t need to crush creativity out of your business on the way to higher levels of control, but there are some things that you can do in order to get the best of both worlds.
Downloads to accelerate change
To help you apply the ideas even faster into your business a number of downloads accompany the book. Tailoring and using these worksheets and templates can help you move quickly from where you are today, to where you need to be.
Are you ready to lose the cape?
Is Your CI Delivering Results?
Continuous Improvement, or CI, is a heavily used term that often doesn't deliver the results that are hoped for. Common approaches to CI often focus on supporting businesses to eliminate their immediate problems and just become 'OK' in terms of business performance. However, most people find that it is much more difficult to use these same approaches to move from 'good' to 'excellent'. Furthermore sustaining the improvement approach can be difficult if you don’t have some kind of systematic approach.
A Simple Systems Approach
From his past work with clients who have previously struggled to make the move from 'good' to 'excellent', Giles Johnston, a business improvement consultant, has devised a simple method to systematically generate new improvements ideas. Even if your team have never heard of ‘lean manufacturing’ or ‘kaizen’ before, this approach can help your staff to identify and generate ideas that can streamline, simplify and improve your business. From the most junior person to the most senior within your business this simple and straightforward approach can provide new insights and ideas almost immediately.
Downloadable Templates Included
This short book gives you a step by step guide to using this approach and ideas on how to best use it for your business. Quick start templates are also provided (via a download link in the resources section) so you can get started straight away with this method.
The book includes:
- Five strategies to generate improvement ideas in your business, so that you won't ever struggle to create opportunities for improvement.
- Ideas on managing the improvements once they have been identified, so that the expected benefits become a reality.
- Simple strategies to help you make the most of these approaches.
So, if you want some new ideas for improving your business and need to get your team involved then this concise book is for you. Use the 'Look Inside' option to view some of the early pages of this book (by clicking on the cover above), or download a free sample to get started right away.
Continuous improvement doesn't have to occur in uncontrolled fits and bursts, it really can be a meaningful part of your business improvement strategy.
Do You Want an Easier Time at Work?
If you're struggling to keep on top of your projects and your workload then ‘Personal Productivity’ is a must read. Using ideas and methods that have been developed to help entire businesses become more productive and focussed, this book will help you to 're-engineer' your working life so that you can get more of the right things done and spend less time 'chasing your tail'.
Written by Giles Johnston, a business consultant who specialises in on time delivery and productivity projects, this is a compilation of approaches used with his clients whenever they have needed a productivity boost.
What’s in the Book?
The book includes topics such as:
- Becoming more proactive.
- Creating a performance focus.
- Creating rules for managing multiple projects.
- Overcoming email ‘management’ problems.
- Utilising the small packets approach.
- Making better use of paperwork ‘bookmarks’.
This book has been specifically written as a short guide with many bite size chunks to help you more easily play with the ideas and try them out. From re-designing your work flows, finding your prime time and making meetings become more productive, there are plenty of ideas to get you thinking about how you can become more productive. The ultimate aim of this book is that you start to have an easier time at work, whilst achieving your objectives.
Twenty Five Ideas
There are twenty five ideas in total, so read this book, find the approaches that you think can work for you, and then build your own 'time management' system.
Your time revolution is waiting. Click on the cover above to Look Inside, or download a free sample and get started right away.
Do Your KPIs Drive the Performance of Your Business?
Process improvement is all about making things work better, whether this is because a process is deemed to be broken or because we know it could be better. When you use your business’ information to create Key Performance Indicators (KPIs) that help you to drive the right kinds of improvement then the rate of change can be so much faster.
KPIs are popular in most businesses, but often these pieces of information don’t give you the right picture, or they tell you how bad things have been. This short book will help you to see your business processes and the relevant KPIs differently so that you can develop your own suite of tools to help you select the right process improvement activities.
Do you have an operational challenge?
This book is aimed at mid-level managers who need to implement KPIs that are specific to their business, are tasked with achieving operational objectives and want to use their business data to help drive the performance improvement required.
This book includes:
- A step by step process to help you define your own KPIs and corresponding KPI management process.
- Advice on how to make KPIs actually work for your business.
- Suggestions on how you can take this approach forward for your business.
Sometimes it is essential that a business improves its discipline with existing processes in order for change to happen, this book can help with that too. This book gives you a step by step process to follow to help you design the right KPIs for your business to achieve its goals faster.
So, if you are frustrated with the lack of buy in or decision making from your existing KPIs, or you are about to implement KPIs for the first time into your business then buy this book today and watch how the right KPIs can make a real difference to your business.