I purchased the Hero6 after having constant frustrations with my several year old Drift. I needed an upgrade and GoPro is obviously the industry leader.
I want to preface everything here by saying that GoPro customer service is TOP NOTCH. Please read on...
I had secured the curved helmet mount as per the directions as I was going on a family ski trip in February. I was super stoked to use my Hero as I'd read so many good things about it. Well, as 'fate' would have it, something did not work out right with the adhesive. I put my helmet down for a second at the top of a slope, put it back on, and raced down the hill. I have all the goodies with the Hero, including the wrist control (which I find is very functional). At the bottom of the slope, I put my hand on my head, and guess what? NO GOPRO. I thought I had lost it somewhere on the slope.
Well, as it turns out, it never went down the slope with me...it apparently fell off the helmet and was sitting in the snow. Someone turned it in at the top of the slope but I had no idea...I went down the same slope a few times, looking for it...before I started asking around for it. My wife was angry with me as we spent the whole day looking for the Hero...of course, for the cost, I wasn't going to just walk away. Plus, it was my first day on the slopes and I really wanted it for videos, pics, and everything else... To make a really long story short, the camera was brought to the base of the mountain (Keystone Resort in Colorado) and I was able to retrieve it at the end of the day.
This is where GoPro stands out. I was calling them during the day when I got a break and I'm sure they could tell I was both upset and frustrated...after all, I had just spent all this money and I never even got to use it. It'd be easy to say 'this guy is an idiot' at this point, but please remember that I 'cured' the adhesive as per the directions...simply put, something was wrong.
Customer service filed a ticket for me and asked me to continue looking for it...which I did. They were polite, concerned, and helpful. We were all happy when I found it and after a few discussions and emails, Go Pro promptly sent me another curved helmet sticky. In addition, they sent me a hand held 'selfie'...they probably felt bad for me and wanted me to never lose the darn thing again. (of course, I got these when I got home). Lucky for me, I had also purchased a chest mount and I used that the rest of the trip.
That's my story...so, for the rest of the trip I got great videos and pictures. I love my GoPro and I love the company. They care about their customers and stand by them. Very few companies these days do this...it is very much appreciated. Oh, the voice activation is amazing, BTW...I ended up using this over the wrist control by the last day.
Another note: Do NOT buy aftermarket batteries. I did that to save a few bucks and guess what? They worked great when in a room but in the cold, they died almost instantly. When I got home, I returned them and got the GoPro batteries and charger kit...well worth the money. Don't take chances...for a few bucks more, nothing beats quality.
I hope this review has helped a few people make an informed decision. GoPro is a great company with high quality products.
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⭐️Real Deal Reviews⭐️
From the manufacturer
Live to share.
GoPro HERO6 Black
HERO6 Black transforms your adventures into incredible QuikStories right on your phone.(1)
With its GP1 chip, next-level video stabilization and 2x the performance,(2) looking good has never been so easy. Add voice control and a durable waterproof design, and HERO6 Black is the perfect GoPro for sharing life as you live it.
Footnotes: (1) QuikStories requires the GoPro and Quik mobile apps, available free for iOS and Android. To create a QuikStory, your HERO6 Black must be connected to the GoPro app. (2) Compared to HERO5 Black. (3) Your phone model and region must both support 5GHz. Otherwise, 2.4 GHz is available. Actual offload speeds may vary based on environmental conditions. Offloading media from your GoPro camera to your phone does not use cellular data. (4) The Quik desktop app is required to add GPS data overlays to your videos. Download it from the go pro website.
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QuikStories EnabledHERO6 Black sends your footage to your phone where the app transforms it into an awesome edited video— automatically.(1) |
2x the PerformanceWith 4K60 and 1080p240 video, HERO6 Black delivers 2x the performance compared to HERO5 Black. |
Awesome Image QualityWith a GP1 chip optimized for GoPro capture, HERO6 Black delivers vastly improved image quality and smooth stabilized footage. |
Next-Level StabilizationHERO6 Black captures super smooth footage, whether it’s handheld or mounted to your gear. |
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3x Faster Offload SpeedsFeaturing 5GHz Wi-Fi, you can copy photos and videos over to your phone faster than with HERO5 Black.(3) |
Rugged + WaterproofDurable by design, HERO6 Black is waterproof to 33ft (10m) without a housing. |
Improved Low-Light Video + PhotosCapture crisp, clear video and photos, even in low-light conditions. |
GPSHERO6 Black captures your GPS path, speed, elevation gain and more. Add your stats to your videos in the Quik desktop app.(4) |
From the brand
If I had a 2nd Chance would I still but the GoPro for my kid - yes! Why? Excercise, photography and hopefully best pics ever!
Reviewed in the United States on October 20, 2018
This camera is pretty cool but I was disappointed after I spent $800 dollars buying it along with accessories that came from GoPro which would have included a free S.D. card or other useful item and then bundles from another company and paid someone $100 dollars to set up and train me a new one was released! Not to mention that the shopping experience was painful online and I could have paid the same amount with GoPro and re wives additional freebies or learned that within the month a new version 8 was being unveiled! So if you plan on buying g one of these cameras may I recommend:1. Invest in the introduction books or be prepared to watch a lot of YouTube videos as your child sits waiting patiently fly.2. Be certain that the GoPro site doesn’t have a better deal on the camera itself - I learned this one the hard way!3. BUYER BEWARE - I HAVE YET TO VIEW MY PHOTOS OR VIDEOS SINCE I CANT FUNC THEM IN THE CANERA AND BELIEVE YOU MYST USE A SECONDARY DEVICE TO DI SO AND KNOW YOU MUST4. BUY OR OWN AN I5, 6, 7 etc I tel celery. Processor to effectively use the apps and be able to store 1, preferably 2TB of memories to use the apps to edit or create the cool stories. This is an entire lesson AND ADDITIONAL MONTHLY FEE UF YOU CARE!5. Camera is not intuitive. I hired someone to set it up. Then I got lessons. Then when I went to use it, I couldn’t even zoom the thing to see more than people the size as peanuts who were only 20 feet away. When I could zoom - it didn’t name that much of a difference.6. YouTube videos always show this menu-everything on this machine should be voice activated or touch d ten - it is not! So just get ready to select a few different external buttons before you can use the touch screen feature and not all icons in touch screen respond. To touch - only certain ones located at the bottom.7. If you have your GoPro set to video and just turn it on it will start to re it’s by simply selecting the power button so once you can access everything you have videographer or photographed get reEadt to delete and be stuck with likely half used SD cards sothose can’t be used chronologically as back ups to your cloud app.8. Extras - this box came with just a tiny camera that fit in my hand. No SD card or converter. Just the camera and case. If you want the benefit of everything or just 10% of what this device can do you will need to prepare to spend an additional 2-300 if you are cheap. I spent $50@ so far and that was in memberships and to get help just opening the very difficult camera compenents which I understand must remain firmly intact due to the waterproof feature but there has to be an easier way9. Speaking of easier way - GoPro should produce free tutorials from opening the box to explaining what a S.D. Card is and what a converter card is and where you can access the battery to charge it - this tutorial should note that the case must be removed. It should literally coating an online lesson plan included with purchase. It is almost a must as I love this camera and so does my kid but we Gabe both endured painful experiences trying to open the charging area to location the battery.10. It would be awesome if you partner reed with a retIler that could take our S.D. cards and just show us what is there and they download videos to cd’s or memory sticks and do the same with the photos we can review prior to picking.These are just a few suggestions for GoPro and some advice for new users. I must admit that my non GoPro accessories that were made to work with GoPro have been my Best Buy. I will photograph what size bag I must carry to get my “smaller-than-palm” camera and its accessories needed around with me! You would be s hocked to know that I have hundreds of dollars in SD cards and $50@ worth of plastic equipment on top of what I paid for a canera in a cool box that is now outdated as if 4 months ago! On a positive note - at least I heard the only real difference between the two is the choice of a “real” black - mine is a “washed out black, maybe grey color and the new GoPro has 2 other colors of camera. None of which are noticeably bright - which would be Irrelevant in the long term because the camera is always in a case!I am attaching my GoPro only bag now and as soon as I get my photos on my ios7 Intel I will do a dude by side comparison with an iPhone 6s underwater picture taken with a bag over it that they sell at the Grand Wales in Hawaii to compare to the quality of the GoPro’s abilities u see wate - unless I get locked out from reviewing!
Reviewed in the United States on October 20, 2018
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If I had a 2nd Chance would I still but the GoPro for my kid - yes! Why? Excercise, photography and hopefully best pics ever!
Reviewed in the United States 🇺🇸 on October 20, 2018Color: BlackStyle: BaseVerified Purchase