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The Goal: A Process of Ongoing Improvement Paperback – June 1, 2014
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"Anybody who considers himself a manager should rush out, buy and devour this book immediately. If you are the only one in your place to have read it, your progress along the path to the top may suddenly accelerate...one of the most outstanding business books I have ever encountered." --Punch Magazine
"Like Mrs. Fields and her cookies, The Goal was too tasty to remain obscure. Companies began buying big batches and management schools included it in their curriculums." --Fortune Magazine
"This theory provided a persuasive solution for factories struggling with production delays and low revenues." --Harvard Business Review
About the Author
- Item Weight : 1.3 pounds
- Paperback : 362 pages
- ISBN-10 : 9780884271956
- ISBN-13 : 978-0884271956
- Product Dimensions : 8.9 x 6 x 1.1 inches
- Publisher : North River Press; 30th Anniversary Edition (June 1, 2014)
- ASIN : 0884271951
- Language: : English
- Best Sellers Rank: #2,856 in Books (See Top 100 in Books)
- Customer Reviews:
Top reviews from the United States
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The book has a few dings against it - mostly simply that it is dated. The deteriorating relationship with his stay-at-home wife is realistic for the time in which the book was written - but it smacks of 1986 now. (This from a guy who got married in 1986...) While it is a bit of a distraction, it does help the book make the point that improving things at work in the right way can and does improve people's outside-of-work lives in very real ways. You will not get that empathetic viewpoint from the nonfiction literature on the subject, so the inclusion is still a strength - it is just that the content has not aged all that well.
On the positive side, it swings into other ideas too. The discussion of how traditional accounting rules and consequential financial controls can create a set of counterproductive incentives is telling, and presages by a couple of decades the work being done now in the Beyond Budgeting movement. So it is a great jumping-off point for that too.
Both this book and "The Phoenix Project" are pretty easy reads. If you gun through both over a weekend or two you will be able to see how the principles of Lean developed in manufacturing can be applied to other kinds of work.
I was recommended this book as I enjoyed Work The System and Traction and want to continue to improve my team management skills. It confused me at first as it is written about mass production and manufacturing, so I have to be a bit more creative here and think of it towards soft skills and internet marketing.
Biggest takeaway - look at your whole operation and think of it in terms of bottlenecks. Where is your company slowest and backed up the most. Then reverse engineer that and continue to reduce bottlenecks.
One that I was somewhat already aware of but was highlighted was the fact that we don’t always need to be working / producing. That having every person and part of the business working, this seems like productivity but in fact when tasks come up that are urgent it slows down the “machine” (in the book it is manufacturing but can be any part of a repeatable process).
I’d recommend this book to anyone who has already gone through some of the SOP thought processes and books and wants to read a story-like book that helps you in optimizing your workflow for your company.
Top reviews from other countries
This third edition finishes with an essay by Eli Goldratt that compares Lean, TPS and "Drum Buffer Rope" as different applications of the same core Lean concepts.
I read the Goal from the perspective of leading change in a service delivery department, where I've used the Kanban Method to guide improvements to our delivery. The goal was the initial inspiration for David Anderson's book Kanban for Successful Evolutionary Change, and it was interesting to read from that perspective.
I think the book would benefit from a refresh with more illustrations to get the points across more clearly to make it an easier read.