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Going Postal: A Novel of Discworld Hardcover – September 28, 2004

4.8 4.8 out of 5 stars 7,758 ratings

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“[Pratchett’s] books are almost always better than they have to be, and Going Postal is no exception, full of nimble wordplay, devious plotting and outrageous situations, but always grounded in an astute understanding of human nature.” — San Francisco Chronicle

The 33rd installment in acclaimed New York Times bestselling author Sir Terry Pratchett's Discworld series, a splendid send-up of government, the postal system, and everything that lies in between.

Suddenly, condemned arch-swindler Moist von Lipwig found himself with a noose around his neck and dropping through a trapdoor into . . . a government job?

By all rights, Moist should be meeting his maker rather than being offered a position as Postmaster by Lord Vetinari, supreme ruler of Ankh-Morpork. Getting the moribund Postal Service up and running again, however, may prove an impossible task, what with literally mountains of decades-old undelivered mail clogging every nook and cranny of the broken-down post office. Worse still, Moist could swear the mail is talking to him. Worst of all, it means taking on the gargantuan, greedy Grand Trunk clacks communication monopoly and its bloodthirsty piratical headman. But if the bold and undoable are what's called for, Moist's the man for the job—to move the mail, continue breathing, get the girl, and specially deliver that invaluable commodity that every being, human or otherwise requires: hope.

The Discworld novels can be read in any order but Going Postal is the first book in the Moist von Lipwig series.

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Editorial Reviews

From Publishers Weekly

British fantasist Pratchett's latest special-delivery delight, set in his wonderfully crazed city of Ankh-Morpork, hilariously reflects the plight of post offices the world over as they struggle to compete in an era when e-mail has stolen much of the glamour from the postal trade. Soon after Moist von Lipwig (aka Alfred Spangler), Pratchett's not-quite-hapless, accidental hero, barely avoids hanging, Lord Havelock Vetinari, the despotic but pretty cool ruler of Ankh-Morpork, makes him a job offer he can't refuse—postmaster general of the Ankh-Morpork Post Office. The post office hasn't been open for 20 years since the advent of the Internet-like clacks communication system. Moist's first impulse is to try to escape, but Mr. Pump, his golem parole officer, quickly catches him. Moist must then deal with the musty mounds of undelivered mail that fill every room of the decaying Post Office building maintained by ancient and smelly Junior Postman Groat and his callow assistant, Apprentice Postman Stanley. The place is also haunted by dead postmen and guarded by Mr. Tiddles, a crafty cat. Readers will cheer Moist on as he eventually finds himself in a race with the dysfunctional clacks system to see whose message can be delivered first. Thanks to the timely subject matter and Pratchett's effervescent wit, this 29th Discworld novel (after 2003's Monstrous Regiment) may capture more of the American audience he deserves.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

From School Library Journal

Adult/High School - When petty con man Moist von Lipwig is hung for his crimes in the first chapter of this surprising and humorous novel, it appears to be the end. But this is Discworld after all, a world "a lot like our own but different." Moist awakes from the shock of his hanging to find that the city's Patrician, Lord Vetinari, has assigned him a government job (a fate worse than death?) restoring the defunct postal system. Of course, there is much more to restore than the flow of letters and packages. Justice as well as communication has been poorly served by a hostile takeover of the "clacks" - a unique messaging system that is part semaphore, part digital, and under the monopoly of the Grand Trunk Company. Before Moist can get very far into the job, he encounters ghosts, the voices of unsent letters, and a ruthless corporate conspiracy. In this quickly escalating battle, the post office is definitely the underdog, but, as the author notes, "an underdog can always find somewhere soft to bite." Fortunately Moist has friends: the determined Miss Dearheart, a golem with more than feet of clay, and a secret society of unemployed and very unusual postal workers as well as a vampire named Oscar. The author's inventiveness seems to know no end, his playful and irreverent use of language is a delight, and there is food for thought in his parody of fantasyland. This 29th Discworld novel, like the rest of the series, is a surefire hit for fans of Douglas Adams and Monty Python. - Carolyn Lehman, Humboldt State University, Arcata, CA
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Product details

  • Publisher ‏ : ‎ Harper; First Ed edition (September 28, 2004)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 384 pages
  • ISBN-10 ‏ : ‎ 0060013133
  • ISBN-13 ‏ : ‎ 978-0060013134
  • Item Weight ‏ : ‎ 1.4 pounds
  • Dimensions ‏ : ‎ 6 x 1.21 x 9 inches
  • Customer Reviews:
    4.8 4.8 out of 5 stars 7,758 ratings

About the author

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Terry Pratchett
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Terry Pratchett sold his first story when he was fifteen, which earned him enough money to buy a second-hand typewriter. His first novel, a humorous fantasy entitled The Carpet People, appeared in 1971 from the publisher Colin Smythe. Terry worked for many years as a journalist and press officer, writing in his spare time and publishing a number of novels, including his first Discworld novel, The Color of Magic, in 1983. In 1987 he turned to writing full time, and has not looked back since. To date there are a total of 36 books in the Discworld series, of which four (so far) are written for children. The first of these children's books, The Amazing Maurice and His Educated Rodents, won the Carnegie Medal. A non-Discworld book, Good Omens, his 1990 collaboration with Neil Gaiman, has been a longtime bestseller, and was reissued in hardcover by William Morrow in early 2006 (it is also available as a mass market paperback (Harper Torch, 2006) and trade paperback (Harper Paperbacks, 2006). Terry's latest book, Nation, a non-Discworld standalone YA novel was published in October of 2008 and was an instant New York Times and London Times bestseller. Regarded as one of the most significant contemporary English-language satirists, Pratchett has won numerous literary awards, was named an Officer of the British Empire “for services to literature” in 1998, and has received four honorary doctorates from the Universities of Warwick, Portsmouth, Bath, and Bristol. His acclaimed novels have sold more than 55 million copies (give or take a few million) and have been translated into 36 languages. Terry Pratchett lived in England with his family, and spent too much time at his word processor. Some of Terry's accolades include: The Carnegie Medal, Locus Awards, the Mythopoetic Award, ALA Notable Books for Children, ALA Best Books for Young Adults, Book Sense 76 Pick, Prometheus Award and the British Fantasy Award.

Customer reviews

4.8 out of 5 stars
7,758 global ratings

Customers say

Customers enjoy the book and find it delightful. They appreciate the humor, witty passages, and absurd conversations in the story. The book is thought-provoking, relevant, and engrossing for readers. The characters are described as wonderful, interesting, and dynamic. The plot is complex and intriguing. The action is well-paced and the story moves along nicely.

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121 customers mention "Enjoyment"121 positive0 negative

Customers enjoy the book. They find it delightful, with creative perspectives and witty passages. Readers say it's worth their time and an engaging story.

"...The cast of characters that Prachett dreams up are brilliant and memorable...." Read more

"...It's also funny on nearly every page, adventurous and oddly relatable considering I have nothing in common with the characters...." Read more

"It is so hard to pick a favorite of Pratchett's books. Mort is very entertaining, as is Guards, Guards, Guards!..." Read more

"...Humor, drama, thrills, and insight - it's the whole package." Read more

110 customers mention "Humor"106 positive4 negative

Customers enjoy the book's humor and witty passages. They find the characters engaging, with intellectual and ridiculous conversations. The book is described as well-written and humorous, with great name puns.

"...It's true. This book has many levels of humor from word-puns to deep satire pointing out the absurdities that are abundant in a capitalistic society...." Read more

"...It's also funny on nearly every page, adventurous and oddly relatable considering I have nothing in common with the characters...." Read more

"...A fun read that has Pratchett's trademark wit – which always says something bigger and poignant as you giggle." Read more

"...It did not disappoint. Very funny, great story, wonderful characters." Read more

46 customers mention "Thought provoking"46 positive0 negative

Customers find the book thought-provoking and insightful. They find it relevant even 15 years later, engrossing, and different from other disc world books. Readers appreciate the creative writing style and deep wisdom expressed through clever metaphors. The world-building is well-developed and informative enough to stand alone.

"...crisis that raked the world's economies and is disturbingly prescient in many of its aphorisms...." Read more

"...The world building is unsurprised. Pratchett creates worlds with their own complete lore, myth, politics and technical jargon, where magic..." Read more

"...Humor, drama, thrills, and insight - it's the whole package." Read more

"...His characters are strange, unique, hysterical and lovable...." Read more

44 customers mention "Character development"44 positive0 negative

Customers enjoy the character development in the book. They find the characters wonderful, interesting, and dynamic. The plot is described as moving with no two characters ever looking alike.

"...This is great character growth and the stuff of good story making...." Read more

"...Every character feels human even if they aren't. Almost any Discworld novel is this good. I can't recommend Terry Pratchett enough." Read more

"...It did not disappoint. Very funny, great story, wonderful characters." Read more

"...Great supporting cast, and the Moist books really help the city advance as a civilization." Read more

40 customers mention "Story quality"40 positive0 negative

Customers enjoy the engaging story. They find the characters lovable, the plot complex, and the wisdom deep. The book is described as another classic irreverent Discworld tale with humor, drama, thrills, and insight.

"...Prachett really hits the spot. He is refreshingly funny and a good storyteller...." Read more

"...Going Postal is great storytelling. I was surprised at assorted plot developments and quite satisfied with how it all plays out...." Read more

"...It did not disappoint. Very funny, great story, wonderful characters." Read more

"...Humor, drama, thrills, and insight - it's the whole package." Read more

12 customers mention "Pacing"12 positive0 negative

Customers enjoy the book's fast-paced action and true characterizations. They find the plotline moving along nicely, and the characters are strong enough to follow. The book is described as one of the strongest Discworld novels to date, with a great text size and perfect for reading on a tablet or phone.

"Quality book. Bought we gift. Would buy from this seller again. Thank you" Read more

"...This is one of his best: the plotting is tight, the characterizations true, the action well paced...." Read more

"...It starts slow, picks up quickly, and the middle third really is the best part of the whole book...." Read more

"...He keeps the plot line moving and no two characters ever look alike...." Read more

6 customers mention "Depth"6 positive0 negative

Customers appreciate the book's depth, describing it as rich and multi-layered. They find it entertaining with more detail than the videos. The combination of humor, incisiveness, and satire is also appreciated.

"...This is a rich, multi-layered book, and if there were six stars available I'd give them." Read more

"...Terry appeals to my sense of humor. There are so many layers to his books, that I have to reread some sections to catch everything...." Read more

"...Unusual transposition where the crook ends up as the hero. Much more detail and interesting than the videos." Read more

"Very entertaining, but also has some depth. This is considered "fantasy," but it's more a parody of various fantasy, horror, etc.,..." Read more

6 customers mention "Series quality"6 positive0 negative

Customers enjoy the series. They find it a wonderful addition to the Discworld canon and an awesome series overall.

"...They are each a masterpiece. They really aren't about fairies and dragons, they are hilarious and brilliant social satire...." Read more

"...I think that it is a brilliant addition to the Discworld canon...." Read more

"...Discworld is fabulous and this book is one of the best in the series." Read more

"Awesome Series!" Read more

Top reviews from the United States

Reviewed in the United States on October 1, 2014
Moist Von Lipwig is the name of the main character in this 33rd Novel of the Discworld series. That pretty much sets the stage for everything else. Grab hold of your hat and hang on for the ride.

Moist is a talented and clever conman who has had a very successful criminal career on a sort of "middling" level. That is to say, he's a step up from pickpocket but a step down from the clowns running multinational corporations. He's spent a vast majority of his life playing alter egos that suit his various (and less than altruistic) endeavors. So much so, that you realize a fair way through, that the man does not really know himself. He's been so busy playing make-believe in order to earn a fast buck that he really hasn't ever figured out who he really is or what he cares about. And in that, we see the true genius of Terry Prachett's writing. The story of the protagonist is a redemptive tale that is wrapped up in the polka dotted humor and witticism of a very clever satirist. We manage to care very deeply for Moist and his struggles, which are both outward and inward.

The story primarily centers around the city of Ankh-Morpork and its communications system. The book opens with the protagonist being saved from death, by a benevolent tyrant--the city patrician--Lord Vetinari. Although Vetinari is a dictator, he seems to be shrewd enough to care about the well-being of his citizens. Vetinari has identified a troubling problem with the mode of communication in the city; in which the majority of the story takes place. Swift communications between the citizenry are being conducted through a privately run utility known as the "Clacks," which is basically a system of visual telegraph towers (semaphores) that translate messages across distances using coding. Apparently, the Clacks system was "legally" taken over through a series of questionable financial maneuvers by a collective of investors known as "The Grand Trunk" who are headed by Reacher Gilt (a min of ill repute--and probably a pirate to boot!). Since the takeover, fees have gone up and service has gone down. Vetinari attempts to correct the situation by talking to The Grand Trunk and is rebuked for his efforts. The problem is that the Clacks are now the only game in town and everyone relies on them exclusively to get things done. Too big to fail....

So Vetinari schemes to even the playing field by resurrecting the ancient, defunct postal system. To do this, he conscripts our protagonist. Moist agrees to go along with the plan for appearances, until he can bide his time and figure a way to escape and return to his old scamming ways. However, the endearing, odd ball cast of characters which Moist encounters while working in and around the post office slowly start to wear him down and he develops an interest in things beyond his own selfish needs.

The cast of characters that Prachett dreams up are brilliant and memorable. Whether it's the fire-eyed Golem parole officer who must keep tabs on the protagonist; the old-guard of anal-retentive postal workers; the slick zombie-faced lawyer; the mostly-sane former Clacks workers turned code-crackers and rabble rousers; the boisterous and bumbling stuffy-robed wizards of the Unseen University; the sulking and skulking Igor butler henchman; the disturbing pigeon-eating banshee; or the chain-smoking golem-rights activist/love interest--you fall in love with them all. Everyone comes alive. An unforgettable cast. Sometimes there are heartfelt moments of kind and generous acts, other times you revel in the satire that floods through the streets of Ankh-Morpork. Everyone is a character and a caricature and always faintly familiar.

Moist is quick-witted and all to willing to up the stakes. A bad habit from his scheming days, but it serves him well in his new career as postman as he finds himself pitted against the biggest conman of them all--the head of the Clacks--Reacher Gilt. This is where we see real character growth as Moist is both awed and repulsed by the story's chief antagonist. He is facing a distorted and much crueler mirror image of himself in dealing with Gilt. The more he learns, the more he is intrigued, and the more he is distressed. Upon meeting a truly great connoisseur of the trade (i.e. master conman) in Gilt, he sees that it is not so great a thing to aspire to. Then he questions himself and the life he has led and he wonders if there is much difference between him and Gilt. This is great character growth and the stuff of good story making.

Another great thing in this book is the inherit magic of the post office (A decidedly untraditional magical reagent). But Pratchett's description of the place--even in its pigeon-dropping-covered-piles-of-old-letters--have all the intrigue and captivation of a haunted castle. A wonderfully original setting.

Other commentators have pointed out how well Pratchett does with word-play (even the title of the book lends itself to this). They also point out how you don't get tired of it. It's true. This book has many levels of humor from word-puns to deep satire pointing out the absurdities that are abundant in a capitalistic society. The Clacks system and The Grand Trunk have innumerable alliterations to phone companies and investment banking. Indeed, this book was written before the recent financial crisis that raked the world's economies and is disturbingly prescient in many of its aphorisms. He makes you think as well as entertains you (as truly great authors do!).

Prachett really hits the spot. He is refreshingly funny and a good storyteller. The world can be a very awful place sometimes, when you look at all the problems one can suffer through during a lifetime. Yet, it is books like this one that help to put all the grim things in their proper place of absurdity.

Podcast: If you enjoy my review (or this topic) this book and the movie based on it were further discussed/debated in a lively discussion on my podcast: "No Deodorant In Outer Space". The podcast is available on iTunes or our website.
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Reviewed in the United States on September 9, 2024
Terry Pratchett is one of my favorite authors ever, and ive come to realize that I reread this book more than any other from any author. While it's set in a sort of pre-steampunk slightly Victorian world, it still manages to feel relevant and entirely human. It's also funny on nearly every page, adventurous and oddly relatable considering I have nothing in common with the characters. The world building is unsurprised. Pratchett creates worlds with their own complete lore, myth, politics and technical jargon, where magic
is real and werewolves an golums stroll the streets, but it still feels like our world. Every character feels human even if they aren't. Almost any Discworld novel is this good. I can't recommend Terry Pratchett enough.
Reviewed in the United States on August 20, 2024
It is so hard to pick a favorite of Pratchett's books. Mort is very entertaining, as is Guards, Guards, Guards! I loved Tiffany's stories and the Witches... Small Gods and... well so many favorites. But Going Postal works as a stand-alone (though obviously Making Money continues Moist's story). Going Postal is great storytelling. I was surprised at assorted plot developments and quite satisfied with how it all plays out. A fun read that has Pratchett's trademark wit – which always says something bigger and poignant as you giggle.
Reviewed in the United States on September 9, 2022
Of course the story is classic Pratchett, and if you're looking for it you will naturally love it. The key is that the pages aren't cleanly cut, and many are stuck together along the top or bottom.
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Reviewed in the United States on October 1, 2024
i loved this book, which came highly recommended from friends and online "best of" lists. It did not disappoint. Very funny, great story, wonderful characters.
Reviewed in the United States on November 16, 2024
Why am I shouting? Damned if I know. Just leaned into the spirit of things. Every Discworld book is a must read. And this one surely takes the cake. Cake? Are we celebrating? You be the judge! My vote has been cast.
Reviewed in the United States on June 27, 2016
Pratchett never fails to amaze me with the breadth of his ability to create characters that live and breathe in their own way. After falling in love with the paradoxically humane and ethical character of Death, I immediately moved onto the street-smart, doggedly decent Sam Vimes of the City Watch, and was hooked. The hero of this book, Moist Von Lipwig, adds a brilliant and charming rogue to the cast, with the same depth of personality and fine touch for compassionate humanity that Pratchett delivers in all of his work. You can read this book on its own and be well satisfied, but reading the other Discworld books reveals a depth to the background that will reward you when you see that cameos of other characters - cigar-chomping Commander Vimes; the more or less benevolent tyrant of Ankh-Morpork, Havelock Vetinari; Angua Von Uberwald, the city watch's first female (and werewolf) constable, and all the rest,

If I were to suggest the first book for someone dipping their toe into the Discworld, I would be hard pressed to find a better choice than Going Postal. Humor, drama, thrills, and insight - it's the whole package.
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Top reviews from other countries

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Kindle Customer
5.0 out of 5 stars A joy to read
Reviewed in Canada on November 29, 2021
Another worthy work of words written well with wit and wisdom. Quite enjoyable, certainly sarcastic, and quite satisfying, certainly recommend
Cosmic_Crafter
5.0 out of 5 stars One of the best hardcovers I've seen in a while.
Reviewed in India on November 19, 2024
This is just the overall physical book review since I couldn't find any pictures here or online.
I could see that a lot of effort was put into its design and I really appreciate that. Especially the touch and feel of the book is really unique. The pages are thick and high quality, with font just the right size. Smells great too

A solid 10/10 experience for me.
Thank you.
Customer image
Cosmic_Crafter
5.0 out of 5 stars One of the best hardcovers I've seen in a while.
Reviewed in India on November 19, 2024
This is just the overall physical book review since I couldn't find any pictures here or online.
I could see that a lot of effort was put into its design and I really appreciate that. Especially the touch and feel of the book is really unique. The pages are thick and high quality, with font just the right size. Smells great too

A solid 10/10 experience for me.
Thank you.
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Lorraine
5.0 out of 5 stars Sniggering out loud
Reviewed in the United Kingdom on June 2, 2024
It has been a while since I have read (and loved) any Terry Pratchett novels and this was one that was recommended as a good re-entry point. They were not wrong. This was a great read and had me sniggering out loud, somewhat disconcerting to my partner when I was bursting into random giggles at irregular intervals. I love the way Pratchett played with words, especially the little in-jokes that can be so easily missed (like one of the characters being called Stanley - I will say no more). Looking forward to the next book in the trilogy.
Tom A.
5.0 out of 5 stars A fun book
Reviewed in Sweden on January 27, 2024
Maybe not my favorite from the Discworld but I definitely enjoyed it and got some good laughs out of it.
Luca - Aratak
5.0 out of 5 stars Arrivato in ottime condizioni, libro stupendo
Reviewed in Italy on November 26, 2018
Il libro è arrivato in tempo e in perfette condizioni.
Sul libro non ho molto da dire, è Pratchett, un genio indiscusso del fantasy ironico.
In questa nuova serie, iniziata proprio con going postal, Pratchett ha portato nel suo mondo le innovazioni di una Inghilterra vittoriana, con "telegrammi" e la sfida tra il nuovo e il vecchio.
Una storia avvincente e interessante, di intrighi, sfide politiche, amori e molto altro.