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Have been using Android over 10 years and carrying Pixels the last 4 years. Love stock Android. I don't usually buy phones at launch, but I caved this year. Don't care about the camera, but if this is important for you, look no further. Like it's predecessors, this phone takes nice photos. Cool design, premium feel, and a modestly updated feature set. Android is still Android after all. The phone does feel good in your hand. Screen is very nice and the 90hz refresh is noticeably smooth. If you've been reading reviews, you've probably read all this elsewhere.
I do want to like this phone and am going to give it a chance, but I'm going to be merciless if the device doesn't stand up to reasonable everyday use. What do I mean by this? We bought two phones but I've only opened one of them to evaluate. Set up was easy. Connect your devices and less than 10 min later, everything was transferred. Apps installed, then they updated. Ready for testing. WiFi and Bluetooth connection were fast and solid.
One thing I was quite impressed with was the sound. After using earlier pixels with front firing speakers I was a little worried. Nothing to worry about here. Sound quality is very good (full and rich), and the gesture navigation skip forward and back worked for me as well, boom! 4K videos looked good and so did ones shot in 1080p.
Face unlock. This was another "on the fence" item for me. Cool feature and it works, but now they have it all. Our fingerprints from the last generation of phones can now be linked with our faces. Works perfectly in pitch black darkness. Infrared wins.
I still have the same (major) concerns as others. The 2800mah battery is tiny. I am extremely skeptical here, but hope I can be proven wrong. No unlimited original res photo storage. I know Google is in business to make money, but what a chump thing to do. It's right up there with them not including a headphone adapter or headphones this time around. So this is the price you pay or accessories you forego to have the latest tech. I believe this could have been done better or differently. It's a flagship phone, or at least that's what Google is calling it. Congrats Google, you've cut just about every corner you possibly could with this device.
What's next. Let's see how the device performs in real day-to-day usage. In the car, in a pocket with Bluetooth and the normal stuff we all do with our devices. The TINY subpar battery had better be good. Otherwise 2 of these phones are coming right back to you.
My suggestion, if you didn't jump on the launch deal is WAIT. The phone is nice, but the potential for disappointment is there. Black Friday and Christmas are just around the corner too.
***Update Daily use
Call and audio quality is good, using a BT headset also good. Streaming music to the cars audio system working well.
Android 10 has a few quirks, but is working and very stable. I haven't had any performance issues with the device or its OS. Although I had WiFi calling on my 3XL (AT&T) , it will not activate on this device. May I have to call them to see why.
***Update after 3 weeks of ownership
While I am fully sold on the Face Unlock feature, I still miss the finger print reader. Its just something you become used to after years of pixel ownership. I've only caught myself trying to unlock the phone about 3 times with my finger. I set up face unlock without glasses, but it works when I put on reading glasses, and also while wearing sun glasses (that one is amazing). One thing people and (google) haven't thought of. Currently, Face Unlock works even your eyes are closed. Google has said they are going to release an update that addresses this. Ok, so what happens when I'm wearing sunglasses?
Trusted Devices or Places will probably address this. My phone stays unlocked in the car and at home or work. But if you are outside walking around and wearing sun glasses, you might have to PIN into the device or lift your sunglasses. This is still an unknown I guess.
I called AT&T and we determined the IMEI of the phone was not "whitelisted" on their network. Hence the reason why I couldn't activate Wi-Fi calling. It took them 3 days, but they re-provisioned the SIM (remotely) and added the ID. Wi-Fi Calling works now. If you have this problem with a new phone (any brand) that is compatible with voLTE and Wi-Fi calling, but was not purchased through your carrier (subsidy) there is always a possibility that the phone will not be "whitelisted". You have to call customer care and be really nice. I got lucky the first time I called, sometimes it takes more than one call. The second device (other P4) which is also with AT&T (but a different plan) will not allow Wi-Fi to be activated either, so this means another call to the carrier. Hand off between Cellular and Wi-Fi or vice versa works 98% of the time. I've had a few dropped calls say when I'm walking into work or the house and the phone transitions from Cellular to Wi-Fi. Mostly however, it works and is stable. For those who have had Google Fi, you'll know exactly what I am talking about. Wi-Fi calling capable devices attempt to switch aggressively whenever they can move voice calls to Wi-Fi.
The new Google Assistant is very good. The AI they have built into the core of the OS is impressive. Not needing a cellular or Wi-Fi connection to use it makes it extremely fast. For me, this is probably the most notable upgrade from a Android/hardware perspective.
BIGGEST concern >> the 2800mah battery. Remarkably, the phone lasts all day and well into the next morning without being charged. I had concerns about going to sleep with a low battery and having the phone die during the night and then no alarm in the morning. Well, it hasn't been a problem. I typically have 17-30% percent remaining in the morning and can easily throw the phone on charge before leaving the house. I have the "always on" display turned on, and allow all notifications to display on my lock screen. I have gesture navigation enabled which keeps the soli radar chip active and looking for gestures above the device when its stationary. I stream videos and play music over Bluetooth in the car. I also use navigation when walking frequently. Normal use and the battery has held up well. This is really a matter of personal preference and your usage. Initial reviews said 3-4 hrs of screen time should be expected. I'm getting 5-6hrs. If you are on your phone for hours a day, or play games, get the XL.
In closing, I have found myself >>inconvenienced<< more than once since the phone did not come with a USB-C to 3.5mm headphone adapter. I have headphones, but have been left to work one handed because I don't have my BT headset with me. Google > BIGGEST CHUMP MOVE EVER. Really pissed me off. I've ordered one. Tired of the inconvenience.
With that said, my original recommendation stands. If you cannot buy the P4 or XL at a serious discount, WAIT. It is not worth the full retail price, regardless of the new "features". Its over priced for what you get, and Google has cut way too many corners seriously detracting from the value you receive vs. cost of the device at full price. Still 64GB of storage, small 2800mah battery, no adapters, no headphones, no unlimited full res photo storage.. Other people have said this too. Google has had several chances to build and release good devices. They just can't get it right. You pay for a flagship and there is always a compromise. In the case of the P4, its one after another.
***Final Update 6 weeks of ownership.
I am enjoying the phone and it's working as I intended. I had Android 10 on my 3XL so no surprises there. As usual Google continues to improve and refine it's OS. Everything just works. This is why I buy Pixels.
While I like the phone, this years Pixels did not wow me like those of previous years. It's a phone, it's running the latest version of Android but that's about it.
The new AI built into the Google Assistant remains the most noteable "feature" from an upgrade perspective for me. But like before, that's it. The premium price tag is just disproportional to the value you are receiving.
I am a fan of Android, but this year Apple and OnePlus nailed it from a hardware perspective. Cost to value ratio. They came through where you (Google) failed.
The P4 isn't even 2 months old and most carriers are practically giving them away. Not to mention Google has substantially increased trade in values for older devices to entice new buyers.
Which leads me to ask.. Google are you giving up on Pixel? Does this mean Samsung and OnePlus devices for everyone next year. Man you guys got some black eyes this year. All avoidable too.
I can say this. Nice phone, but I won't buy your device at launch next year. Everyone, I urge you to heed these words. Do not pay full price for this device. I'm not saying don't buy it, but don't buy it at full price.
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Unlocked Google Pixel 4 - 64GB - Just Black - GA01187-US (Renewed)
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Customer Questions & Answers
From the manufacturer
Pixel 4 and Pixel 4 XL
The Google phone.
Pixel 4 is the phone made the Google way, with a camera that takes the perfect shot every time. It’s also the first phone with Motion Sense.[3] Best of all, it’s built around the Google software you know and love, that’s always getting better.
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Beautiful photos, no matter where you take them.Capture brilliant color, even with photos you take in your favorite apps. Pixel 4 also lets you adjust the exposure balance of different parts of the photos separately. |
A new way to control your phone.Pixel 4 has Quick Gestures, letting you get things done without having to touch your phone. It’s great for when you’re driving, cooking, or enjoying your favorite tacos.[3] |
Power for the apps you use the most.Do more of what you love without having to look for a power outlet. The Adaptive Battery learns your favorite apps and reduces power to the ones you rarely use.[5] |
Wireless power.Quickly charge your phone with Pixel Stand.[6] You can also charge your Pixel 4 with any Qi-certified wireless charger. |
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Customer reviews
Top reviews from the United States
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Reviewed in the United States on October 24, 2019
Style: Pixel 4Size: 64GBColor: Just BlackConfiguration: Phone OnlyVerified Purchase
Reviewed in the United States on November 6, 2019
Style: Pixel 4Size: 64GBColor: Just BlackConfiguration: Phone OnlyVerified Purchase
Reviewed in the United States on October 26, 2019
Style: Pixel 4Size: 64GBColor: Just BlackConfiguration: Phone Only
Reviewed in the United States on December 3, 2019
Style: Pixel 4Size: 64GBColor: Just BlackConfiguration: Phone OnlyVerified Purchase
Reviewed in the United States on October 28, 2019
Style: Pixel 4Size: 64GBColor: Just BlackConfiguration: Phone Only
Top reviews from other countries
Amazon Customer
Not worth for it’s price
Reviewed in India on May 30, 2020Style: Pixel 4Size: 64GBColor: Just BlackConfiguration: Phone OnlyVerified Purchase
AztecaJaguar
Excelente atención hacia México
Reviewed in Mexico on March 11, 2020Style: Pixel 4Size: 64GBColor: Just BlackConfiguration: Phone OnlyVerified Purchase
Hélène P.
Livraison risquée...
Reviewed in Canada on August 6, 2020Style: Pixel 4Size: 64GBColor: Just BlackConfiguration: Phone OnlyVerified Purchase
Denisse Sáenz
Buen celular, es necesario comprar adaptador
Reviewed in Mexico on February 29, 2020Style: Pixel 4Size: 64GBColor: Just BlackConfiguration: Phone OnlyVerified Purchase
Amazon Customer
missing accossres
Reviewed in India on March 28, 2020Style: Pixel 4Size: 64GBColor: Just BlackConfiguration: Phone OnlyVerified Purchase
