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Google Pixel 2 XL Unlocked 128gb GSM/CDMA - US Warranty (Black & White)
|Price:||$729.99 & FREE Shipping|
|You Save:||$220.00 (23%)|
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- Water‑resistant metal unibody
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FDD-LTE : Bands 1/2/3/4/5/7/8/12/13/17/20/25/26/28/29/30/32/66 TD-LTE: Bands 38/40/41 Cdma Rev A: BC0/BC1/BC10
Android 8 oreo
Qualcomm snapdragon 835
3520mah, 4GB ram, 128GB
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Imagine my surprise getting the exact same Chinese phone!
My credit was tied up for several days while waiting for the return to go through. Made life difficult because I had to buy a phone locally for a trip the next day. Second issue I had purchasing a phone via Amazon. Doubt if I will ever use Amazon for phone purchase again.
The USB-C charge port gradually started failing. Then it refused to charge at all via power devliery (thats what the official ac adapter it comes with uses to charge quickly). So, I plugged it into a regular usb port and it would charge from there. Then a few days later it wouldnt charge and I smelled a burning smell coming from the usbc port. It was connected to a regular usb port, which had no problem charging any of my other devices perfectly and reliably and it was an anker product not some weird chinese deal. From that point on I havent been able to charge the phone. I contacted google for warranty replacement, they requested pictures of front and back of phone. Since I had dropped the phone before there was a ding near the top of the phone (was TOTALLY unrelated to the charging issues). Google support said that since there appeared to be a tiny crack, not just a ding, that it was no longer covered under warranty and that I was SOL. I bought this phone along with the pixelbook, whose trackpad failed within a month of purchase (see that review). I have tons of gadgets and I dont remember having ANY hardware failures ever! DO NOT BUY GOOGLE HARDWARE the quality control is awful and they have silly excuses ready to get out of warranty replacement. (again see my pixelbook review). I also got the pixelbuds, another crappy product. (Exception: Google Wifi was actually a great product, best router ever- go figure.) So after two months I have a really expensive brick that cannot be charged.
Other issues I had:
From day one I was never able to easily get multiple large files off the device, not sure if that is a software or hardware issue. It would fail during the process of copying files to any type of usb c drive or memory card reader (tried several). So getting large video files off the device was a painstaking process of copying a few at a time, waiting for those to complete, then copying a few more. I even tried copying using a chormebook connected to phone via usb c and that copying process would also sometimes fail. Since google refuses to include micro sd cards, that option for file transfer is also gone.
Battery life was about standard for current phones, definitely wouldnt leave the house without a charger. (On the other hand, the keyone black edition Im using now I dont even think about bringing a charger, even I have trouble running that battery all the way down in a day of heavy usage).
When used with a daydream headset to watch videos, after about an hour or two the phone would get too hot and I would be requested by daydream notifications to stop using vr mode while the phone cools down. So as a video watching device with daydream, the product fails.(Eagerly awaiting the Oculus Go)
The navigation buttons use unnecessary screen real estate with no official option to hide or turn off or replace with gestures, although I read there is a work around, but I didnt want any issues so I didnt use the workaround. Huawei and Samsung phones don't waste screen space with unneeded onscreen buttons.
The phone works with Project FI. That is the main reason I got the phone. Project Fi is fantastic, especially for travelers. Fortunately, I can stay on the project Fi plan and keep using data only sims in reliable phones even with a dead pixel 2 XL brick. (Although I dont seem to be able to forward calls to non U.S. numbers, which is a bummer when traveling, especially when the phone itself is broken)
Super smooth performance and stock google, best camera ever, all apps work really well on it.
I should mention that I obsessively research any big expense (cars, electronics, phones, etc.) before purchasing so I knew all about the issues with the 2XL. A lot of people said some of these phones didn't have the blue shift, that some had a warmer color screen, that phones with the blue shift weren't as bad as people made it out to be. I'm a very laid back guy who doesn't need the highest resolution screen or all the bells and whistles but the blue shift on this particular phone was crazy. If I turned it just slightly, no more than 5-10 degrees, it was there. Like so many people, I expect better from a phone that originally cost $950. My cheapo AT&T GoPhone (Samsung Galaxy Express Prime, $50 new from Walmart) had a better viewing angle than this particular Pixel 2XL.
Now as I said, NOT ALL PIXEL 2XL PHONES HAVE THIS PROBLEM. There are countless internet articles and forums detailing this. Some have an amazing screen and others have a dud like the one I received. Had there not been any screen issues, I could have gotten used to the overall size of the phone. I didn't use this phone long enough to form an opinion about its performance. Easily no more than 60 seconds of hands-on experience before I put it back in the box to return.