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Government 2.0: Using Technology to Improve Education, Cut Red Tape, Reduce Gridlock, and Enhance Democracy Paperback – July 9, 2007

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Editorial Reviews


Government 2.0 should be required reading for all policy makers; it showcases the power of harnessing new technologies in a readable fashion with wonderful, real-life anecdotes. The information is vital for anyone helping to chart the political, cultural, and economic future of our country. (Cathilea Robinett, executive director, Centers for Digital Government and Education, and executive vice president, e.Republic, Inc.)

Bill Eggers effectively identifies that democracy in America today is increasingly being played out by everyday citizens in front of computer screens. He shows that political leaders can be in constructive two-way conversations with their constituents if they understand the dynamics of today's technologies. (R. T. Rybak, Mayor of Minneapolis)

Bill Eggers is one of the country's leading experts on government reform. I have been reading and listening to him for a decade, since I first was elected mayor of Indianapolis. His new book, Government 2.0, provides a major contribution to the public policy debate. (Stephen Goldsmith, Former Mayor of Indianapolis, former Chair of the Corporation for National and Community Service, and Professor of Government at the John F. Kennedy of Government at Harvard University)

Every year, more governments are using technology to become more user-friendly and transparent for citizens, and, ultimately, more effective―moving from old-style patronage politics to performance politics. Government 2.0 is a great place to start for government leaders who want to make the right choices to have the biggest impact. (Martin O'Malley, Mayor of Baltimore)

The author makes a compelling case that state and federal government agencies have been slow to benefit from the digital revolution. (Current Affairs Forecast)

In this important book, William Eggers shows convincingly just how much promise technology holds for making government more efficient, transparent, and responsive to its citizens. Eggers displays a keen understanding of policy-making in the digital age. Accompanying his insightful policy prescriptions are invaluable tips for putting the ideas into practice. Government 2.0 is a great contribution to freedom and democracy. (Bill Owens, Governor of Colorado)

The scope of [Eggers's] work is ambitious. Eggers surveys major government services from schools to security, and offers a detailed overview of the ways in which technology is―or could be―transforming government from a centralized behemoth into a responsive entity, offering the kind of personalized, flexible service we've come to expect from private firms. (Megan McArdle, columnist at Bloomberg View New York Post)

About the Author

William D. Eggers is senior fellow at the Manhattan Institute and global director for Deloitte Research, Public Sector in Washington, D.C. He is the coauthor of Revolution at the Roots: Making Our Government Smaller, Better, and Closer to Home (1995), which won the Sir Anthony Fisher International Memorial Award, and Governing by Network The New Shape of the Public Sector (2004), winner of the 2005 Louis Brownlow Book Award. He splits his time between Austin, Texas and the Washington, D.C. area.

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Product Details

  • Paperback: 310 pages
  • Publisher: Rowman & Littlefield Publishers; 23929th edition (July 9, 2007)
  • Language: English
  • ISBN-10: 0742541762
  • ISBN-13: 978-0742541764
  • Product Dimensions: 6.1 x 0.9 x 9 inches
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #1,080,842 in Books (See Top 100 in Books)

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Top Customer Reviews

By E. Stern on January 14, 2005
Format: Hardcover Verified Purchase
I am half way through this book, but I cannot wait to comment. It is a fascinating piece of research and a marvelous work of story telling. It reports on real people and their problems with government, and on real people with exciting solutions. It is hard to believe, but this is a book on government that is vivid, memorable, and enjoyable. That's why I think it Government 2.0 will have a genuine impact. The book is a gold mine of ideas, but readers don't have to dig out the nuggets. They just fall into our laps. Frankly, this book could be the basis for a television series of exciting discussions on innovation. The scope of issues reported is quite amazing. Finally, although this is about the use of technology to improve government, it is written for policy makers and the general public.
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