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The Great Workplace: How to Build It, How to Keep It, and Why It Matters Hardcover – January 4, 2011
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From the Inside Flap
What Separates a GREAT COMPANY from a Merely Good One?
THE GREAT PLACE TO WORK® INSTITUTE produces the FORTUNE 100 Best Companies to Work For® Annual List, which, year after year, features some of the most respected companies in the worldSAS, Starbucks, Cisco, Mattel, General Mills, American Express, and Four Seasons Hotel, to name a few.
In this highly-anticipated book, Institute insiders Jennifer Robin and Michael Burchell explore the concept of a great workplace and answer the fundamental question, "What is the business value of creating a great workplace?" The Great Workplace shows that, more than offering great pay and quirky perks, a great workplace is one where employees trust the people they work for, take pride in what they do, and enjoy the people they work with.
Drawing on decades of research, the authors explain how leaders and managers can create and reinforce the core values of trust, pride, and camaraderie with every communication, every decision, and every interaction. And they bring the definition of a great workplace alive with anecdotes, best practices, and quotes from employees working at some of the best workplaces, such as Google, Microsoft, Marriott International, FedEx, NetApp, Deloitte, and more.
If your company is struggling with the challenges of leveraging human capital, discover why some organizations have what it takes to be greatand what your company can learn from them.
Top Customer Reviews
Credibility - Belief in the Leader
Respect - People want to feel they are valued members of their organization.
Fairness - People are motivated by the feeling that things are fair.
Pride - People want to feel pride for their work and their company.
Comradeship - People need to feel a part of a group and are happiest in their work if it gives them that sense.
It goes on to elaborate on each of these factors including how they can be fostered.
My view is different people will be inspired by different things. And inspiration is relative - does it mean someone is willing to stay 5 minutes late or give up their weekend to the job.
I always ascribe to a "treat people right" philosophy. Or "be nice", "treat people as people" etc. In most cases this works. The challenge is if people do not view it as "being nice" and "being nice" means different things for different people.
The final chapter was on taking action. Critical in the success of any plan. It speaks of the Balances -
Responsibility and Humility
Passion and Patience
People and Results
I liked them all, although I am not sure they are opposites, exclusive or that they need balance. For example, inspired people are happy AND get great result.
Good book - every leader should read it.
"In these evaluations," Burchell and Robin explain, "we assess two aspects two aspects of workplaces. The first aspect, weighted more heavily, is the employee experience...The second aspect we evaluate for our best companies lists are the programs, policies, and practices leaders put in place for their employees." The book's subtitle suggests four separate but related questions that helped to frame the material:
1. What are the defining characteristics of a great workplace?
2. How to build it?
3. How to sustain its greatness?
4. Why does building and then sustaining it matter?
Over time, based on the abundance of research data that it has obtained and analyzed, the Institute has devised the Great Place to Work (GPTW) Model, one that remains a work in progress within a dynamic process but a model, nevertheless, that remains fundamentally stable.Read more ›
It would prove invaluable to any manager/leader.
Jennifer and Michael take the evidence-based, proven concepts of the Great Place to Work Institue and package them in a concise, readable format - with supporting examples/case studies.
With the ingredients of a good product and good people, this book provides the "recipe" for a successful culture at any company!
Most Recent Customer Reviews
Got fired from my job that required me to read this. So i had to send it back. Needless to say my job isnt a great place to work. Is this guy hiring i wanna work for himPublished 13 months ago by satisfied prime
If you're in leadership of an organization of any size and you're desiring to build a positive culture that keeps your talent/staff hungry for more and hungry to stay, this book is... Read morePublished on October 31, 2013 by JamesLansberry
Actually a great book, I have not finished , but I'm studying it carefully , as it is important for my work.Published on September 4, 2013 by JC
I like this model to develop our company, I have the poster, book and electronic book also, I highly recommend it, because it provides examples and good practices that you can... Read morePublished on April 6, 2013 by adriana
This book is a treasure trove of proven and practical strategies that can transform good workplaces into great places to work. Read morePublished on October 16, 2011 by Lil One