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GreatCall 5Star Urgent Response Medical Alert Device (Silver)

3.7 out of 5 stars 296 customer reviews

This item at this price, sold by Amazon.com, is currently reserved exclusively for Prime members.

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  • Lightweight, convenient design clips to your purse, backpack, or keychain
  • Hold the button for 5 seconds to bypass 5Star Urgent Response and connect directly with 911
  • Free access to LiveNurse--24/7 health advice from live, registered nurses
  • Built-in GPS tracks the responder on GreatCall's secure, private website
  • 5Star Agents can provide translation support in over 100 languages
  • Perfect as a child safety device, female safety device, and medical alert system

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Customer Rating 3 out of 5 stars (296) 3 out of 5 stars (11) 4 out of 5 stars (114) 4 out of 5 stars (95) 3 out of 5 stars (2)
Price From $47.92 $86.00 $10.99 $19.99 $24.99
Shipping FREE Shipping FREE Shipping FREE Shipping FREE Shipping
Sold By Available from these sellers Amazon.com ImaxAlarm Mace Brand ResQ Button
Item Dimensions 2.5 x 1 x 0.75 in 0.75 x 2.5 x 2 in 2.8 x 1.25 x 0.5 in 2 x 1 x 2 in 0.71 x 0.71 x 0.16 in

Product description


Product Description

While some medical alert devices don’t work outside the home, the 5Star can go anywhere. The 5Star is powered by the nation's largest, most dependable wireless network so it works at home or on the go. The lightweight, convenient design makes it easy to clip on to your purse, backpack, or keychain. Pressing the 5Star button puts you into immediate contact with 5Star Medical Alert Agents, who can conference in loved ones or contact 911. The 5Star makes the perfect medical alert system for seniors. Unlike Phillips Lifeline, First Alert and other medical alert devices, the Splash offers mobility, access to registered nurses and board-certified doctors, and caregiver tools to keep families connected.A GreatCall GoPlan on your 5Star gives you access to Urgent Care -24/7 health advice from live, registered nurses. Nurses can triage your medical questions, and if needed, have a doctor call you back within 30 minutes. GoPlans also include access to GreatCall Link - a smartphone app for family caregivers that provides them with updates on the status and well-being of the person carrying the 5Star, with the ability to track via GPS. Use GreatCall's secure, private website to maintain your personal profile with important details that can help emergency responders. With translation support in over 100 languages, the 5Star is perfect as a child safety device, female safety device, and medical alert system.

From the Manufacturer

The 5Star Responder, a Wireless Personal Security Device by GreatCall

It can happen in an instant. You get separated from your child. Your Dad doesn’t feel right but he’s not sure he should call 9-1-1. Or you just feel uneasy walking to your car. Would your child know what to do? Would your dad? Would you?

With the 5Star Responder, you’ll know exactly what to do: Push the button and ask for help. One touch and you’ll be immediately connected to 5Star Response Agents. Using GPS technology and enhanced location analysis, these Certified Agents can determine your location, conference in family and friends, dispatch 9-1-1 emergency services and get you the help you need.

With 5Star Urgent Response, now help is right at your fingertips.

Immediate connection to Certified 5Star Agents

5Star gives you live, 100% U.S. Based Agents certified by the National Academies of Emergency Dispatch and trained in CPR and other emergency protocols. All 5Star Agents are equipped to handle a wide variety of situations and are available 24-hours a day.

Reliable Nationwide Coverage

5Star works nationwide and provides you with immediate access to help anytime, anywhere wireless coverage is available. 5Star service is powered by one of the nation’s largest and most reliable networks.

GPS technology and enhanced location analysis

5Star Agents utilize GPS technology, advanced location analysis to locate you when you call. You also have access to an online locator at mygreatcall.com, so you can find the Responder if lost, or locate a user at anytime.

5Star and 9-1-1 work together

When you call 5Star, an Agent will identify and locate you, assess your situation and send the help you need. They are able to conference in family and friends, assist in dispatching 9-1-1 emergency services and will stay on the line with you until your situation is resolved. In the event of a critical emergency, you can also press and hold the Responder’s Call Button for five seconds to bypass 5Star and connect directly with 9-1-1.

Your Personal Profile

Your Personal Profile includes comprehensive personal details including emergency contacts, doctors and medical conditions, which enable 5Star Agents to assist you quickly and safely in an urgent situation. The more information you provide, the more prepared you’ll be in an emergency.

Free LiveNurse

5Star Agents can connect you to live, registered nurses anytime, day or night. This award-winning service provides health advice from experienced nurses in English or Spanish with no appointment necessary.


The Responder features single-button operation with a powerful speakerphone and simple voice commands and light signals.


5Star service is just $14.99 a month with no contracts and no cancellations fees. Get $10 off the $35 one-time activation fee when you activate online. First month free for Amazon customers.


5Star Agents can provide support for assistance in over 100 languages.


Compact, lightweight design easily clips to your purse, backpack or attaches to your keychain.

Fits easily in your hand
Fits easily in your hand. (View Larger.)

Technical Specifications:

  • Dimensions 2.9 / 1.6 / 0.6 inches (74 X 40 X 15.7mm)
  • Weight 50 grams (1.8 ounces)
  • Available colors Silver & Black
  • Antenna Internal
  • GPS Assisted GPS with location updates while in call – dedicated antenna
  • Protocols supported Voice, SMS, Data
  • Speakerphone Yes
  • LED’s Battery (dual color), Signal strength (dual color)
  • Sound External speaker with sound chamber – Supports voice and tones
  • Battery 500mAh Li-Polymer Up to 3 days standby time before recharge
  • Charging micro-USB AC Charger

Included Accessories

  • 5Star Responder Device
  • User Guide
  • Quick Start Guide
  • Accessory Clip
  • Keychain Attachment
  • Battery Charger
Small enough for a backpack
Hangs easily from a backpack. (View Larger.)

Product information


Warranty & Support

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May 24, 2015
Color: Silver|Verified Purchase
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January 11, 2014
Color: Silver|Verified Purchase
10 people found this helpful
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October 10, 2014
Color: Silver|Verified Purchase
7 people found this helpful
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August 27, 2014
Color: Silver|Verified Purchase
6 people found this helpful
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