I've had this mower for 8 years now and it still runs just fine. It has power and reliability and is just an overall great value.
A little backstory about why i chose to go with an electric mower: My yard is small (1/8 acre) and pretty level so I decided to give this corded mower a try. My neighbor whose house is situated on a similarly sized plot was the one who introduced me to electric mowers told me how he's also never had any issues.
The toughest part about using a corded mower is figuring out the best way to maneuver/cut the lawn without having to constantly adjust the power cord. Once you get that down, it works just like a regular mower - it's got enough power to handle taller lawns and the occasional wayward branches/debris. It's easy to maneuver and switch between bagging/mulching/side discharging. It's easy to adjust the height of the blade, there's only one lever to adjust.
Here's a couple of tips for those considering doing the switch to electric mowers.
1.Buy yourself a nice extension cord that will A) stand out from the lawn color and B) reach from the power source to the farthest corner of your lawn and then some. I originally used the extension cord that i had for the christmas ornaments which was a dark green color. I ended up running it over it a few years ago because it blends in with the lawn so I switched to 50ft BRIGHT ORANGE power cord and have been using it ever since. Much easier to deal with the orange cord.
2. Figure out the best way to mow based on how your lawn is situated and where the power source is. NOW MEMORIZE THAT PATTERN. It took a few mowing sessions for me to determine the best way to mow without having to repeatedly tussle with the power cord but I've got it memorized now and I just follow that same pattern every time I mow. I don't mind that its a corded mower one bit; in fact, I would prefer this over the battery one which costs way more and you are limited in how long you can run the mower by the number of batteries you have. Generally, its easiest to start at the point in the lawn that's closest to the outlet and end at the furthest point from the lawn. I keep the cord between my two legs while I mow so that when I do the U turn at the edge of the lawn to do the next line of grass, the cord easily follows behind the mower.
It's also feels lighter and is way quieter than a gas mower (it's about as loud as a vacuum cleaner) so for those of you go-getters who insist on mowing the lawn at 8am on Saturday when the rest of the world is sleeping in, your neighbors will thank you.
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Mower very good, but not perfect... customer service slow but gets the job done
Fifth update to review: Today is July 15. I received the correct part. Time is very valuable to me and the time I spent dealing with customer service was a lot more than I expected. However, the product is very good, and ultimately the customer service did come through. So 4 stars, I guess.Fourth update to review: Today is Saturday June 25. Bad news: I received the same wrong part I received before. Now I have 3 wrong parts and, worse, I have to pay the shipping to return them. The mower is not useless without the right part, but I can't mulch without it, so I have to empty the bag frequently. The mowing job is more than twice as long. I would happily pay someone else for the part just to avoid customer service. I have wasted more money in dealing with service than I have paid for the equipment. Ugh. The way I look at it at this point is I paid $193.81 for a mower that worked for 2 years. I think I will give the old mower to goodwill and hope the new one lasts more than 2 years.Third update to review: Today is Monday, June 20. Good news: The rep from Sunrise called me before I had a chance to call them.. so I did not have to wait "on hold." They promised the correct part would be sent, and gave me a number to a repair shop that can check my mower. The repair shop is 17 miles away, which might seem far but in my area in rural Michigan it's not that bad. Just fyi... the flap at the back of the mower should not stay up, like in the picture. There are springs at the flap hinge that force the flap to remain closed. Maybe that's why the plug flew out of its hole. Anyway, at this point I think I would not get a Greenworks mower unless I had a backup mower and enough time to deal with repair shops and and customer service calls. If you're a busy person, maybe hire a service.Second update to review: Today is Sunday, June 19, 2016. Yesterday I received the wrong parts. I also received a voicemail from Sunrise Tools in Canada. I guess Sunrise Tools does customer service for Greenworks, I was impressed they called on a Saturday morning, but when I returned the call in the afternoon there was no answer... not even voicemail. I will try again tomorrow but I am not looking forward to taking an hour off of work for a broken lawn mower. I have to assume the call will take the better part of an hour since that's how long the last call took. This problem is so bad that I bought a second mower. I just couldn't let my lawn overgrow too much longer. The first mower was $193.81. The second mower was $168.54. I bought it at Menards because I needed it that day. Plus I figure 2 hours (so far) of my time for customer service... this mower is getting expensive. I can get a service to mow my lawn for $25 per week. (Saginaw, my area, is a very inexpensive place to live!) It's about $300-350 per year.... plus I save all the mowing time. I'm starting to think it would be cheaper to just hire the service. The pictures show (1) where the mulching plug goes and (2) the two parts. The top one is the right part (taken from the new mower), the bottom one is what they sent. Maybe they sent the wrong part because they had the wrong manual, I don't know.Update to review: Today is Tuesday, June 14, 2016. On Monday I waited 19 minutes on hold to talk to someone about getting to get a replacement part called a mulching plug. I had the name and part number ready because I had the manual but the customer service rep (CSR) had a manual older than mine and the part numbers were not the same apparently. When I finally finished the call my cell phone said I had spent 47 minutes. Terrible. A lot of that time was the CSR going back and checking for correct data.I bought this mower July 3, 2014. This review is written June 11, 2016.I never had an electric mower before. Love it. For a small yard without obstructions between the lawn and the power outlet, it's definitely the way to go. The first year, two of the nuts shook off their bolts. I replaced them with new nuts and no problem since. Just yesterday the plastic mulching plug fell out of its hole (the hole in the back that you can use to catch clippings) and the blade ripped the plug to smithereens.I will call Monday for a new one. The point of this review is: this mower is convenient but it is not 100% maintenance free. It is, however, MUCH less hassle than the gas mowers I've owned in the past.
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