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About Guy St. Clair
If I had a motivating philosophy in life, it would be something along the lines of seeking to identify and use the elements of knowledge services that enable us to build and, when built, to sustain a knowledge culture for all of society. My latest book is a personal and professional journey in knowledge sharing through knowledge services, and the book -- Knowledge Services: A Strategic Framework for the 21st Century Organization -- has been written to expand on that theme.
At Columbia University in the City of New York, I teach a graduate course called "Managing Information and Knowledge: Applied Knowledge Services" in the School of Professional Studies. Mentoring graduate students and colleagues about knowledge services and helping them learn how to use knowledge services to become knowledge strategists is a great privilege for me, and very rewarding. I continue to be delighted and pleased with all that I learn from my students.
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Knowledge services converges information management, knowledge management (KM), and strategic learning into a single enterprise-wide discipline for the benefit of the business or organization in which it is practiced. As the strategic framework for strategic management, knowledge services leads to excellence in knowledge sharing and ultimately to shaping the organization as a knowledge culture. This book provides prescriptive direction for the professional work of the knowledge strategist, who is the organization’s management/leader with responsibility, authority, and accountability for the success of the organization’s knowledge domain.
"Wisely optimistic, with helpful hints for the management of knowledge services."
Frances Hesselbein, Presidential Medal of Freedom recipient, former CEO, Girl Scouts of the USA
"Devotedly ‘Druckerian’ in outlook, the St. Clair and Levy book rightly emphasizes the leadership and organizational cultural aspects of enterprise knowledge, constants that do not change rapidly, and that constitute much of the difference between success and failure."
Timothy Wood Powell, President, The Knowledge Agency and Author, The Value of Knowledge