Top critical review
9 people found this helpful
Poor value in the long term
on May 18, 2014
Based on all the positive reviews, I purchased a Hukuba PSTC200 case on August 15, 2013. While it lasted, it was great...just the right size for several compact light stands and 2 umbrellas and the materials seemed substantial and strong.
Unfortunately, the material is thin and weak where the shoulder strap is attached to the case and it ripped after only 9 months of light to average use. The case is rendered unusable. I suspect that the most of the people who have given this case positive reviews haven't used it very long.
When I first received the case, I thought it was an excellent value based on all the positive reviews. Unfortunately, it was too good to be true as it lasted less than a year. I have a 20 year old Tamrac camera bag that I've used and abused around the world several times. The stitching is still great and there are no rips in the material. While it was stretching my meager budget at the time, it turned out to be an excellent value because it's lasted for so long. My Hakuba case...notsomuch.
Having to replace this Hakuba case after only 9 months of use makes it an very poor value and I do not recommend it.
UPDATE: I need to add that I purchased this case through Kellards. Their 30 day return policy is horrid, clunky and clearly designed to be as difficult as possible to discourage any returns or customer service. They provide no email address, only a phone number answered by an automated voice which resembles the ones in 1950's UFO invasion movies..."take, me, to, your, leader". No thanks. In my case, UFO = Unfortunately FUBAR Object
In contrast, B&H offers a limited LIFETIME warranty for the same case along with multiple ways to communicate with a real live person. In retrospect, that's where I should've made my purchase for good customer service. Lesson learned.