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asked by Meghan M. Craig on June 16, 2011
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Hi, the shoulder strap is inside the carrier, easy to find. If you didn't easily find your shoulder strap, they lost it. If you want to see what the shoulder strap looks like, go to Petsmart. The one near me carries the Bergan soft carriers in black and the light aqua, sizes large (black only) and small (black and aqua). Hope this helps.
PonderFull answered on September 29, 2011
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I dont see the shoulder strap inside the carrier. Please send me the shoulder strap cuz the description said its included therefore Im paying for the shoulder strap too. Please send it to me as I need it. Thanks.
Lien Vong answered on April 6, 2012
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