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HGST, a Western Digital Company

HGST Touro S 500GB 7200RPM High-Performance Portable Drive, Platinum (0S03698)

885 customer reviews

| 154 answered questions

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Capacity: 500 GB

Color: Platinum

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Stylish, ultra-portable aluminum enclosure in your choice of Ruby, Gold, Platinum or Silver
Your choice of 500GB or 1TB capacities
Transfer faster with featured USB 3.0 interface and 7200RPM hard drive, up to 23% faster than 5400RPM drives
Two levels of protection, with preloaded local back up software and 3GB of FREE cloud backup
Cloud backup allows access to your content anywhere, anytime
Upgrade to paid account and receive 250 GB of cloud storage for only $69.99/yr
iPhone and iPad mobile digital device apps available to access your cloud account

HGST Touro S 500GB 7200RPM High-Performance Portable Drive, Platinum (0S03698)

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From the manufacturer

Back Up Your Files and Access Them Anywhere

There's simply no time to waste when it comes to backing up and protecting your large photo and video files. Now with the ultra-portable Touro S - available in your choice of metallic colors - you can transport and back up your files on the go. Beam them to the cloud and access it all from your smartphone or web browser*.

Stylish, ultra-portable aluminum enclosure in your choice of Ruby, Gold, Platinum or Silver.

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Fast, Secure Cloud Storage

With its stylish aluminum design, the speedy USB 3.0 and 7200RPM hard drive moves your files up to 23% faster than a standard 5400RPM drive. Touro S is USB bus-powered, so you never need a bulky, separate power adapter.

Two Levels of Protection for Your Data

Touro S features superb ease of use with two levels of protection and 3GB of cloud storage - two levels of data protection, with both local and cloud backup, means you keep your photos, movies, music and documents not only safe but available anytime, anywhere*, from any smartphone or computer web browser. You can even share your online content with others by simply sending a web link via email or text. Need more online storage? Upgrade to a paid account and receive 250 GB of cloud storage.

Mac and PC Compatible

The Touro S is compatible with both Mac and PC computers and laptops. With a few clicks, the Touro S local backup software quickly and automatically backs up photos, favorite music, videos, and documents from a computer directly to the drive. Once installed, backups run every 30 minutes. Flexible settings allow you to schedule custom backups on a time or day that's convenient for you.

*requires internet connection

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What's in the Box?

Touro S ultra-portable hard drive, preloaded local and cloud backup software, USB 3.0 cable (backward compatible with USB 2.0), Quick Start Guide.

Your choice of 500GB or 1TB capacities
Transfer faster with featured USB 3.0 interface and 7200RPM hard drive, up to 23% faster than 5400RPM drives
Two levels of protection, with preloaded local back up software and 3GB of free cloud backup
Cloud backup allows access to your content anywhere, anytime*
iPhone and iPad mobile digital device apps available to access your cloud account

Product description

Capacity:500 GB | Color:Platinum

500GB Capacity7200 RPMGrayModel0S03698(HTOSPC5001BHB)SeriesTOURO SColorGrayInterfaceUSB 3.0Capacity500GBRPM7200 RPMDimensions115mm(H) x 80mm(W) x 9.5mm(D)Weight128gPackage Includes1 x HGST TOURO S 500GB USB 3.0 HDD1 x USB 3.0 cable1 x Quick Start Guide

Product information

Capacity:500 GB | Color:Platinum

Technical Details

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Summary : Screen Size, Screen Resolution, Graphics Coprocessor, Graphics Card RAM

Hard Drive

500 GB External

Other Technical Details

Brand Name

HGST, a Western Digital Company

Item model number

0S03698

Item Weight

4.6 ounces

Product Dimensions

0.4 x 4.5 x 3.1 inches

Item Dimensions L x W x H

0.37 x 4.53 x 3.15 inches

Color

Platinum

Hard Drive Rotational Speed

7200 RPM

Additional Information

ASIN

B00IVFDMP6

Customer Reviews

885 customer reviews

4.6 out of 5 stars

Best Sellers Rank

#1,616 in Computers & Accessories > Data Storage > External Hard Drives

Shipping Weight

8 ounces

Domestic Shipping

Item can be shipped within U.S.

International Shipping

This item is not eligible for international shipping. Learn More

Date First Available

February 26, 2014

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

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Customer Reviews

885

4.6 out of 5 stars

5 star		83%
4 star		9%
3 star		2%
2 star		2%
1 star		4%

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Top Customer Reviews

Awesome drive. Fast and quiet. Xbox One couldn't detect it until I replaced the cable.

ByPantherfan315on August 31, 2014

Capacity: 1 TBColor: RubyVerified Purchase

Awesome drive for the Xbox One. Very fast and quiet. Great price for a 1tb 7200rpm drive. Also when you set your Xbox One to power saving the drive turns off when the Xbox One does. If your Xbox one is set to instant on, it remains on when you power down the Xbox One. I really like the fact that you don't need an additional power source for the drive. I did have one issue with it when I connected it to my Xbox One with the included usb 3.0 cable. The Xbox one would not detect the drive. My computer and other devices would detect it, but not the Xbox One. I called HGST and Microsoft tech support and neither one could help. I read on forums where other people had the same issues, with no luck in finding a solution. So I replaced the cable with an Aptiva usb 3.0 cable and it was immediately detected by my Xbox One. The cable that ships with this drive is very short and the quality isn't as good as the one I purchased. For some reason the Xbox One just does not like the included cable. Just thought I would pass this on to those of you that might have the same issue. If you call HGST they will send you a free replacement. The Manufacturers warranty on this drive is for two years

88 comments 166 people found this helpful. Was this review helpful to you?YesNo

Very Fast, thick aluminum top and bottom.

ByPrestonon April 17, 2016

Capacity: 1 TBColor: PlatinumVerified Purchase

I only bought this one because I wanted to see if it was faster than my two Seagates and WD.

It was practically identical in my tests, the seagates dominated in large files and the Touro wins in small files. I like the look of my brushed aluminum seagate better but I think the HGST has more aluminum because you can feel how cold it is when you first pick it up.

This drive like all the others will be placed on a server running 24/7 doing backups 3x a week or more, i'll let you know if there are any problems with it.
-----------------------------------------------------------------------
CrystalDiskMark 3.0.4 x64 (C) 2007-2015 hiyohiyo
Crystal Dew World : (...)
-----------------------------------------------------------------------
* MB/s = 1,000,000 byte/s [SATA/300 = 300,000,000 byte/s]

Sequential Read : 97.921 MB/s
Sequential Write : 94.219 MB/s
Random Read 512KB : 51.183 MB/s
Random Write 512KB : 58.831 MB/s
Random Read 4KB (QD=1) : 0.951 MB/s [ 232.2 IOPS]
Random Write 4KB (QD=1) : 1.365 MB/s [ 333.3 IOPS]
Random Read 4KB (QD=32) : 0.891 MB/s [ 217.5 IOPS]
Random Write 4KB (QD=32) : 1.306 MB/s [ 318.9 IOPS]

Test : 50 MB [G: 0.0% (0.1/931.5 GB)] (x2)
Date : 2016/04/17 15:08:16
OS : Windows 7 Ultimate SP1 [6.1 Build 7601] (x64)

0Comment 12 people found this helpful. Was this review helpful to you?YesNo

Xbox One external hard drive

ByL. Morenoon July 1, 2014

Capacity: 1 TBColor: PlatinumVerified Purchase

Ogiginal review on 1-Jul-2014: I bought this one to use with my Xbox One. Everything works great and already moved all games to it. No issues with performance. Recommended.

Update (19-mar-2016): Changing from 5 stars to 3 stars, for now. Long story short, the hard drive has multiple bad sectors now. I installed the HGST tool that checks the drive and it aborts after a little while due to too many bad sectors. It doesn't seem to be related to the cable problem others reported. I tried a different cable and it's still failing. I just filled their RMA form. I'll update this review after my problem is handled by their customer service.

Update (22-may-2016): My drive was replaced. I forgot to update here earlier, but the process took about a week. to complete after I sent them the drive. My only complain is the requirement they have to send the drive to them... the packaging required is not something you find easily in stores or post office.

Tip: If you have slowness loading games or freezing games, suspect of your external hard drive. Install the game on the internal hard drive and see if the problem persists. Plug the drive in your computer and run the HGST tool to check for bad sectors. It won't delete any of your Xbox data.

99 comments 70 people found this helpful. Was this review helpful to you?YesNo

Fast and works with a tablet BUT only with external power ! (USB wall charger or power bank both work)

ByR.Jameson October 1, 2016

Capacity: 1 TBColor: PlatinumVerified Purchase

20hrs.-506GB downloaded from Onedrive cloud. Never even got warm. This is my first external hard drive but that seems pretty good! This drive has a metal enclosure and looks good. Setup was frustrating but completely my fault. I got this to use with a tablet that a 2 USB 2.0 ports on the keyboard. I plugged in the HD and the install wizard never appeared. I checked in file explorer and it was not showing up. I check in setting - devices and it was there. I checked the Device Manager and it was there. I checked Disk Management which took a long time to open and it was there but "need to initialize". Nowhere was low power noted or any trouble codes. Did a web search and tried a few of the suggestions (the HGST site does say not to use keyboard USB ports but doesn't say why) All you could hear was a ticking sound (like a watch) but the light was on. Finally I plugged it directly into a USB wall charger and TA-DA I could hear it spin up. I checked how much the HD draws and it's about 650mA at 5.05V when working and about 150mA when idle. So is was the USB port not providing enough power! I went out and purchased a USB 3 adapter Y cable which allows you to use 2 USB ports and plugged into both USB Ports on the keyboard. Still NOTHING. I check the output of the keyboard USB's and they are about 120mA. I then plugged the USB 3 connector into the keyboard and the other USB into the wall charger and BINGO it spun up and when I looked in file explorer it was there. I finally was able to open the setup wizard and do the install. I also plugged it into a power bank and it works fine. So if you have a tablet it will work but you must use external power. I transferred 1GB to the devices internal storage and also to an SD card in about 30 sec and each time measured only a 8mAh drain on the power bank. So if using a power bank you could upload the files to the device's storage and then disconnect the HGST HD or leave it connected as a small power bank (2600mAh) will provide power for several hrs. of straight down/uploading, much more if you only access the HD sporadically. That way you can carry a pretty small power bank. (SEE PHOTO, the meter shown is for testing) The HGST Touro S, once I got power to it, downloaded over 500GB of movies for 20hrs. straight and never got even warm. Having to carry a battery isn't a deal breaker as it and the HD can be put into a small padded case and carried together.

0Comment 4 people found this helpful. Was this review helpful to you?YesNo

Best 1tb drive. Working in my PS4?!

Bydjeverestmusicon December 4, 2015

Capacity: 1 TBColor: PlatinumVerified Purchase

VERY nice drive for the price. Its faster than the seagate Slim drive. I decided to go on the frontier of putting this inside my ps4. Load times are fast and I will observe how well it works.