- Hard Drive: 4 TB 7200 rpm
- Operating System: Windows 7 Windows 8 Windows Vista Home Basic Windows XP Home Edition Mac OS X 10.5 Leopard Mac OS X 10.6 Snow Leopard Mac OS X 10.7 Lion Mac OS X 10.8 Mountain Lion
HGST Touro Desk Pro 4 TB USB 3.0 External Hard Drive, Piano Black (0S03503)
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- Stackable desktop design for the style-conscious workspace.
- Two levels of data protection, with local and cloud backup.
- Remote access with cloud backup.
- Upgrade to paid account for more cloud storage and iPhone and iPad mobile digital device apps.
- Fast USB 3.0 interface.
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Top Customer Reviews
Runs cooler than most externals due to active (fan) cooling. Fan is silent but its presence means this drive will probably last much longer than competitors.
The one reviewer who said he "lost irreplaceable family photos" is a crank. Sorry to say so, but anyone in their right mind knows ALL externals are less safe than internals. For goodness sakes they are more likely to drop. Even enterprise internals, in pcs with $100 PSU can go at any moment. you dont use them as the SOLE storage place for family photos!
These massive externals are for backup or for use with entertainment media, and the Touro is EXCELLENT for that.
While searching for answers on the net I found (1) this was an Advanced Format Drive (can have issues with older OSs),and (2) there have been quite a few reports of USB cable connection failures. Problem #1 didn't apppear to be the issue, since it did work for a while on WHS v1 (a Windows Server 2003 variant). After the drive "failed", I also tried the drive on Windows XP SP3 and Windows 7 SP1 (32- and 64-bit) machines. It was on my Windows 7 32-bit laptop that the drive was finally recognized, "installed", and displayed all my files in Windows Explorer. Great! But as soon as I nudged the laptop to a more convenient angle, I heard the "drive disconnected" sound and then the files "disappeared". I checked the connections at both ends of the drive's USB3 cable, and heard the "drive connect" after disconnecting and reconnecting the cable at the drive. But as soon as I let go of the cable the drive disconnected. Finally, I was able to keep the connection steady by inserting the cable on the drive end by firmly pushing the cable in while maintaining a firm upward pressure, and then let go of the cable very carefully and then make sure I absolutely did not cause the drive or cable to move even slightly.Read more ›
So far, for my arrangement, both drives are working. If problems will occur, I'll update this review. We (consumers) should help each other to navigate in the world of modern (frequently unreliable) flood of electronics, shouldn't we?
Anyway, I swap both drives and back up data to them every 3-4 days. They are never constantly connected to the PC (which s Windows 7 Pro 64-bit on ASUS P8P67-M PRO <REV 3.0> LGA 1155 SATA 6Gbps and USB 3.0 Supported Intel P67 DDR3 2200 Micro ATX Motherboard) so I have not experienced some of the problems mentioned by other reviewers. At the same time, why would you keep an external drive constantly connected to your computer? If lightning strikes, then everything connected to the computer might burn. What's the point of backing up in this case?
Since every day adds photos and videos, I am looking forward to see the 4TB versions coming down in price. The volume is more important to me than the speed of the drive. And of course the price per each GB is important too. By the way, regarding the speed of this drive. Although it has a 7200 RPM / 64 MB cache drive inside, the overall speed during backing up photos and videos is not that high.Read more ›
Now for the bad. The main problem I have with this drive is the poor linux support. *begin techy rant* Whatever chipset this uses does not play well with linux at all. With the default uas driver, it will cause my machine to completely lock (a Dell m4600). It does this on the two machines I've tried it on and happens with two different versions of Ubuntu and several kernel versions. A Seagate GoFlex USB 3 2tb drive works perfectly fine out of the box without needing to do anything special. I am able to get this drive to work by blacklisting the uas driver, and loading and unloading the usb_storage kernel module a few times, but it's definitely not plug and play. It does work fine in Windows 7, so this may not be a huge problem for most people, and it does work in linux with a bit of hacking. *end techy rant*
The case is all plastic (even the silver part), the drive does get warm (though it's not a huge concern), and the power and usb cables are rather short (the power cable does have a transformer brick on the end, but it's fairly narrow, so depending on your power strip, it may or may not take up multiple outlets). There is no on/off switch, and the sleep time for the drive does not appear to be adjustable and is rather short (something less than 10 minutes, I think). It takes what feels like 10 seconds to spin up and come back online, which is a bit annoying when I go to access a file and have to wait for it to spin up (the fact that my main drive is an SSD makes it especially painful).
Overall, this is a nice drive if you plan on using Windows; I'd suggest looking elsewhere if you want a drive to use with linux.
Most Recent Customer Reviews
So far I've transfered 3 hard-drives onto this and it's been working great. I can't speak to the longevity of this yet, which is why I paid full price for it. 3. Read morePublished 6 months ago by Ryan
Got this for my xbox one and it has worked flawlessly, it even goes into stand by mode when your Xbox is idle or shut off witch is great because some never stop running.Published 14 months ago by sonny .v
I bought this drive about 8 months ago to store some very large tar files from hpc systems. it came with 1 gpt ntfs partition. Read morePublished 18 months ago by m hinkleman
Strange My hard drive came everything seem find once I open the box is was covered in some kind of sticky white stuff, I put on gloves cleaned it off. Read morePublished 20 months ago by John Nguyen
I use two as a Time Machine back up on a Mac. I swap out one each month. (Daily backup is handled off site. I also mirror drives too. Read morePublished 20 months ago by N. Hyland
I HATE MYSELF THAT BOUGHT THIS STUPID HARD DRIVE.
IT'S JUST CRASHED EASILY BY NO REASON 6 MONTH LATER.
YOU DON'T WANT TO VERIFY IT YOURSELF BY YOUR OWN MONEY!!! Read more