Top critical review
Good and Bad
Reviewed in the United States on July 26, 2019
The Hizero sweeps/vacuums when moving forward and mops when moving backward. It's very light weight, is easy to maneuver and works well. It really does pick up debris from the floor and does a fine job of mopping. It struggles some over grouted areas. It does well against baseboards, but not so well in corners. An attachment tool would have solved this. Another downside is that there's no way to turn the mop function off, so every time you sweep you also have to mop. It also means you can't clean any areas with carpet, so don't get this machine thinking you'll be able to use it to clean your carpeted stairs. During cleaning, the clean water tank has to be refilled every ten minutes or so and the dirty water tank has to be emptied about every fifteen minutes. This may bother some people. The Hizero does a fabulous job of picking up pet hair, but the pet hair causes the machine to get clogged very frequently, which results in dirty water coming out onto the floor as you mop. To solve this issue you have to: take out both water tanks, remove the cleaning roller, empty out the trash tray, untangle pet hair from the roller brush and from around any mechanisms that turn during use, remove and clean the grate, clean the tiny filter, reassemble the machine. I used a shop vac to suck up most of the pet hair yesterday before cleaning house; and I still had to go through this process every thirty minutes.
The Hizero has great battery life. I can clean all 2000 sq ft of hard surface floors in my home and never run out of juice. I also love the self-cleaning function. I would love it more if I could add detergent or soap of some sort to the water. But you can only use Hizero Cleaning Solution, which for some reason is sold out everywhere. I also haven't been able to find additional filters and only two extras come with the machine.
So, the short version is that I LIKE the Hizero when it's actually working. But I don't LOVE it, because it's such a pain to constantly have to clean out pet hair.